Ellen Poole

Executive Assistant

ad3sf2@r.postjobfree.com * 214-***-**** * Rowlett, Texas

Professional Summary

Driven and resourceful administrative professional with 10+ years of experience assisting with the work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Work History

PharMerica – Executive Assistant

Remote

05/2022 – 07/2023

• Managed multiple projects effectively with great focus and attention to detail.

• Ability to focus on deadlines and deliverables ensuring the ability to deliver on time and within scope.

• Easily consulted with internal teams, partner companies, new/existing customers, and third-party vendors.

• Processed, entered, tracked, reported, and rushed past-due invoices to appropriate channels.

Workforce Logiq (Toyota) – Executive Assistant

Remote

01/2022 – 02/2022

• Managed multiple calendars for travel, training, and meetings.

• Used PowerPoint to prepare monthly company meetings to display performance and customer satisfaction status.

• Handled confidential and sensitive information with discretion and tact. PCPMG Consulting – Executive Assistant to the President Plano, Texas

07/2016 – 05/2021

• Provided administrative support to the President/CEO, CFO, CNO, and occasionally the Board members on special projects, holiday events, facility training, acquisition, and divestiture meetings.

• Coordinated logistics for conferences, training, and weekly Board Meetings as well as providing the minutes.

• Organized executive calendars, monthly birthday celebrations, employee charity luncheons, holiday events and fundraisers.

• Managed company-wide travel program and served as the key point of contact with travel systems and/or vendors.

Skills

Account Mgmt

Acquisitions

Adaptability

Advertising

Attention to Detail

BOD Support

Budget Mgmt

Calendar Mgmt

Client Relations

Cloud Computing

Collaboration

Communication

Community Service

Confidentiality

Creativity

Customer Service

Dedicated

Dependability

Divestitures

Document Sorting

Editing

Efficiency

Employee Training

Executive Support

File Management

Frugal

Interpersonal Skills

Inventory Mgmt

Invoice Processing

Marketing

Meeting Agendas

Meeting Minutes

Mergers

MS Office Suite

Multi-tasking

Operations Mgmt

Ellen Poole 2 P a g e

Digital Realty – Executive Assistant

Dallas, Texas

04/2011 – 12/2015

CLIENT SERVICES Exec Asst – Rebecca Brese 07/12 – 12/15

• Maintained worldwide service request database (Numara Footprints) by compiling and sorting information provided by customers, which consisted of approximately 8700 contacts and 750 companies.

• Verified customer data by reviewing, correcting, deleting or reentering data into our portal database as well as Emergency Notifications for our data centers throughout multiple regions.

• Created and maintained Website – organized all customer facing documents/templates for ease of distribution and team access.

• Distributed Customer Team Meeting minutes and posted online in a timely manner, for review by other team members or management.

• Prepared budget planners for all data center properties, annually.

• Provided support to Dallas Reception on an as needed basis, which included submitting day to day property invoices for supplies and maintenance, annual budgets, planning company events and greeting guests as they arrive.

DESIGN & CONSTRUCTION Exec Asst – Jay Forester 4/11 – 07/12

• Processed worldwide vendor invoices within 5 days of receipt, saving thousands of dollars.

• Audited DLR Internal Projects and confirmed all documents required for internal audits were available in the Gating Portal for the closed out projects.

• Assisted and provided support to Dallas Reception as needed. 1st International Bank – Executive Assistant to the President Plano, Texas

07/2005 – 04/2011

• Provided assistance to the President on special projects toward the bank's growth, which grew from 3 to 7 locations, expanding over several states.

• Gathered information and documents to prepare monthly Board of Directors Meeting Portfolios, as well as provided the minutes via dicta- phone.

• Assisted the Marketing Director with advertisements, presentations, monthly reports, and various community festivities.

• Managed top-client portfolios and made necessary transfers and loan payments on their behalf.

Various Staffing Agencies – Executive Assistant

Dallas, Texas

11/2002 – 07/2005

• Coordinated and prepared weekly PowerPoint presentations for Reliability Test Labs from databases that tracked, analyzed, and reported performance data.

• Managed Audit information and files for annual lab audits. Skills (continued)

Org Charts

Prioritization

Problem-Solving

Punctual

Real Estate

Receptionist

Reliability

Schedule Mgmt

Sorting & Labeling

Strategic Planning

Strong Work Ethic

Team Building

Team Leadership

Time Management

Travel Mgmt

Vendor Mgmt

Software

Adobe Photoshop

AutoCAD

Gimp

Macromedia Flash

Publisher

Visio

Education

Galveston College

Business

Administration

Ball High School

Diploma

Hobbies

Crafting

Crocheting

Gardening

Horseback Riding

Kayaking

Photography

Sewing

Swimming

Awards

Employee of the

Month

Outstanding

Collaboration

Support Staff

United Way

Ellen Poole 3 P a g e

• Implemented special projects and handled highly confidential materials about high-profile clients and fellow employees.

• Ability to function at an extremely high level with no supervision. Hewlett-Packard – Executive Assistant

Richardson, Texas

02/1997 – 11/2002

• Responsible for designing and editing Industrial Mechanical Designs and other graphics for documents, written by technical writers in various formats.

• Assisted 3 SVP and multiple managers on day-to-day activities and consistently maintained all office procedures, including inventory.

• Collaborated and designed training manuals for worldwide training by collecting data, providing instructors with block diagrams, and compiling information resulting in successful delivery of training materials.

• Assisted Marketing Director with Road Shows and Holiday Event Planning. References are available upon request.

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