Heather Truong

MANAGER

Durham, NC

ad3sew@r.postjobfree.com

+1-919-***-****

Focused sales professional highly effective in establishing and maintaining relationships with potential and existing

clients. Extremely motivated and ambitious. Inside Sales Representative with a strong work ethic, exceptional sales

skills and a successful track-record of growing sales revenue. Exceptional Inside Sales Representative highly

effective at transforming customer inquiries into new sales. Results-oriented Sales Representative with a track record

of revealing and meeting customer needs.

Authorized to work in the US for any employer

Work Experience

CLEAN ROOM TECHNICIAN/ MACHINE OPERATOR

CREE/ WOLFSPEED - Durham, NC

June 2022 to September 2022

Set-up, operate, load, and monitor equipment to ensure quality product is produced. Perform tasks by frequently moving back and forth between machines Reporting defected machines and equipment, and maintaining the cleanliness of the production area. Clean, oil, and make minor adjustments or repairs to machinery and equipment, such as opening valves or setting guides. Inspect and remove defective products and packaging material. Clean and remove damaged or otherwise inferior materials to prepare raw products for processing.

Stack finished packaged items, or wrap protective material around each item, and pack the items in cartons or containers.

Secure finished packaged items by hand tying, sewing, gluing, stapling, or attaching fastener.

Stock and sort product for packaging or filling machine operation, and replenish packaging supplies, such as wrapping

paper, plastic sheet, boxes, cartons, glue, ink, or labels. Start machine by engaging controls.

Attach identification labels to finished packaged items, or cut stencils and stencil information on containers, such as lot numbers or shipping destinations. Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.

Tend or operate machine that packages product.

Remove finished packaged items from machine and separate rejected items. Package the product in the form in which it will be sent out Supply materials to spindles, conveyors, hoppers, or other feeding devices and unload packaged product. Regulate machine flow, speed, or temperature.

Count and record finished and rejected packaged items. Adjust machine components and machine tension and pressure according to size or processing angle of product.

CAREGIVER

DAVIS HOME CARE - Wilson, NC

May 2018 to June 2021

In home caregiver to the elderly, prepare meals, perscription fill, pick up, and disbursement. Daily errands, light household chores, etc.

EXECUTIVE ASSISTANT

UNLIMITED RECOVERY, LLC - Raleigh, NC

January 2018 to May 2018

Administrative duties including but not limited to file liens on vehicles in a timely manner, computer literate in Excel, Word, Office, Outlook, etc. File, data entry, proofing documents, prepare, process, generate certified mail etc.

MERCHANDISER

Retail Summit Solutions - Raleigh, NC

May 2017 to January 2018

Set up and break down promotional events inside of Sam's, BJ's, and Costco Clubs throughout Raleigh, Fayetteville, and Wake Forest NC. Servsafe certification. Product knowledge, daily sales, inventory control, data entry, maintain clean work environment, preserve clean utensils and cook ware product, travel, etc.

MANAGER

SACTACULAR HOLDINGS, LLC - Raleigh, NC

September 2009 to April 2017

Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Set weekly goals for $45,000 inside sales representatives. Answered customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Remerchandise clothing or other products, displays, and fixtures. Stock, ship and receive product, and data entry.

Maintained friendly and professional customer interactions at all times. Completed company leadership training program. Administrative duties and HR responsibilities to recruit, hire, and manage employees. Etc.

RECEPTIONIST/COORDINATOR

WADE JURNEY HOMES - Durham, NC

January 2015 to March 2016

Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries. Wrote sales contracts for orders obtained and submitted orders for processing. Maintained friendly and professional customer interactions at all times. In-Person Inquiries and show homes to potential clients Schedule Management time for showings

Administrative Assistant

Education

Associate of Arts in FASHION DESIGN

BAUDER COLLEGE - Atlanta, GA

August 2001 to 2003

High school diploma or GED

East Wake High School - Rolesville, NC

August 1999 to August 2001

Skills

• BUSINESS MANAGEMENT (3 years)

• DETAIL-ORIENTED (10+ years)

• ORGANIZATIONAL SKILLS (10+ years)

• RETAIL (10+ years)

• RETAIL MARKETING (Less than 1 year)

• Sales (10+ years)

• Excel (3 years)

• Photoshop

• Outlook (1 year)

• Quickbooks

• Filing (10+ years)

• Receptionist (10+ years)

• Word (10+ years)

• Event Planning

• Scheduling (5 years)

• Administrative Assistant (3 years)

• Marketing (3 years)

• MS Office

• Data Entry (10+ years)

• Microsoft Office (10+ years)

• Merchandising

• Customer Service (10+ years)

• Home Care

• Care Giver

• Schedule Management

• Personal Assistant Experience

• Inside Sales

• Senior Care

• Computer Literacy

• Meal Preparation

• Front Desk

• Time Management

• Human Resources

• Word Processing (10+ years)

• Office Management

• Microsoft Excel

• Leadership

• Microsoft Word

• Microsoft Powerpoint

• Typing

• Microsoft Outlook

• Administrative experience

• Fair Housing regulations

• Property leasing

• Windows

• Yardi

• Store management

• Retail management

• Google Docs

• Management

• Negotiation

• Retail management

• Store management

• Restaurant experience

• Hotel experience

Additional Information

SKILLS

Persuasive negotiator Professional Customer Interactions Expert in retail services Exceptional Interpersonal Communication Superior organizational skills Detail-oriented

Dedicated team player Business Management

Professional and Experienced-Designer/Seamstress

Knowledge and operate Domestic and Industrial Sewing and Serger machines 55 wpm

Contact this candidate