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Customer Service Shift Supervisor

Location:
Fort Worth, TX, 76102
Posted:
February 20, 2024

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Resume:

JA

JOE ALVAREZ

ad3seu@r.postjobfree.com 817-***-**** Fort Worth, Texas 76179

Reputable Technician with 40 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision. Reliable Technician with undeniable troubleshooting, customer service and analytics abilities coupled with more than 40 years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination. Trustworthy individual offering over 40 years working as qualified Process Technician. Focused and enthusiastic performer promoting exceptional skill in diagnosing issues and performing repairs. Broad knowledge of machines, production processes and maintenance processes.

Lasko Products Fort Worth, TX

Proces Technician

11/2011 - 07/2023

Troubleshot systems and equipment and ran tests to make effective recommendations.

Ropak Southwest Mansfield, TX

Production Shift Supervisor

03/2008 - 04/2011

Directed and coordinated production operations to ensure quality and timely completion of products.

Communicated regularly with other departments regarding product specifications or changes in production schedules and priorities. Provided training and guidance to staff on proper work methods, safety protocols, use of equipment.

Monitored employee attendance records and addressed any discrepancies or issues that arose.

Revcor Haltom City, TX

Shift Supervisor

08/2002 - 02/2008

Assisted upper management with daily operations to meet standards of service and quality.

Reinforced rules to promote superior employee performance. Provided feedback to employees regarding their performance in order to improve productivity.

Developed strategies for improving operational efficiency and customer service levels.

W. E. Boswell High School Saginaw, TX

High School Diploma

06/1975

English:

Native/ Bilingual

Spanish:

Professional

Summary

Experience

Education and Training

Languages



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