EVA RAYNER

REMOTE CUSTOMER

SERVICE

713-***-****

ad3sep@r.postjobfree.com

Baytown, TX 77521

CONTACT

Hardworking with extensive

experience in many areas of office

functions. Detail-oriented

professional with excellent

communication, interpersonal and

creative thinking skills. Aiming to

leverage my abilities to successfully

fill the Customer Service vacancy at

your company. I am a hard worker

with many years of experience in

problem-solving, service and time

management. My personality is

naturally non-confrontational which

has been effective in my past

customer service experience. I can

be relied upon to help your

company achieve its goals.

CAREER OBJECTIVE

Customer Service, Logistics, ISN Coordinator

TRG, Cypress, TX

EXPERIENCE

May 2010 - February 2021

Client and vendor relations. Heavy contact with clients and fulfilling their requests for various services.

•

Collected and analyzed customer feedback to gauge satisfaction and success.

•

• Worked closely with clients to meet product and service needs. Reviewed logistics performance with customers and arrange special services

•

Collaborated with other departments as necessary to meet customer requirements, to take advantage of sales opportunities or, in case of shortages, to minimize negative impacts on business.

•

Developed understanding of customers' needs and took actions to

• ensure that such needs were met.

Conferred with customers by telephone or in-person to provide product or service information.

•

EDUCATION

May 1977

Sam Houston State University, Huntsville, TX

SKILLS

• Customer Service Excellence

• Administration and Reporting

• Work Prioritization

• Time Management

• Verbal and Written Communication

• Vendor Contracts

• New Hire Training

• Maintaining Customer Database

• Collection Calls

• Leadership

References available upon request

REFERENCES

Contact this candidate