EMPLOYMENT HISTORY

Cashier (Sales and Related)

Genuine Auto Parts (NAPA), Denver, CO — Dec 2020 - Nov 2023

• Operated cash register and processed transactions

• Implement effective upselling and cross-selling techniques to increase average transaction value and enhance customer satisfaction.

Develop and maintain a deep understanding of Genuine Auto Parts (NAPA) products, promotions, and sales strategies to effectively communicate with customers and drive sales revenue. Identify trends in customer purchasing behavior and provide feedback to the sales team to optimize product offerings and promotions.

Provide exceptional customer service by actively listening to customer needs, addressing concerns, and offering personalized product recommendations to enhance their shopping experience and increase customer loyalty at Genuine Auto Parts (NAPA).

Collaborate with the store manager to analyze sales data and customer feedback to identify opportunities for improvement in product offerings and customer experience, leading to increased sales and customer satisfaction at Genuine Auto Parts (NAPA).

Collaborate with the sales team to develop and implement strategies for reducing wait times at the checkout counter, enhancing overall customer experience, and increasing efficiency in processing transactions at Genuine Auto Parts (NAPA).

Utilize strong attention to detail and organizational skills to ensure accurate cash handling and maintain proper documentation of all transactions, contributing to financial transparency and accountability at Genuine Auto Parts (NAPA).

Monitor and manage cash flow to ensure accuracy and security of transactions, while also identifying and preventing any potential fraudulent activities to protect Genuine Auto Parts (NAPA) revenue and reputation. 1224 spring st, Philadelphia, United States, 37846 • 720-***-**** • ad3sem@r.postjobfree.com Melinda Parish

Sales associate, receptionist

Sales Associate and Receptionist Melinda brings 19+ years of experience in customer service, showcasing a strong ability to manage transactions accurately and resolve customer complaints efficiently. Her expertise extends to maintaining clean and orderly checkout areas and leveraging comprehensive knowledge of point-of-sale systems to enhance customer satisfaction. With a history of analyzing sales data and customer feedback to drive improvements, Melinda is poised to contribute significantly to sales and customer service objectives.

EMPLOYMENT HISTORY

Bus Driver

Jeffco Public Schools North Transportation — Feb 2004 - Feb 2020

• Completed required paperwork and documentation accurately and promptly, including daily mileage logs, incident reports, and student attendance records.

Implement and maintain a positive and welcoming atmosphere on the bus, fostering a sense of community and safety among students during their daily commute.

Implementing creative strategies to ensure a positive and engaging environment on the bus, promoting a safe and enjoyable experience for students during their daily commute. Ensure the bus is clean and well-maintained at all times, addressing any issues promptly to provide a comfortable and safe environment for students during their commute. Ensuring timely arrival and departure of the school bus at designated stops, optimizing the transportation schedule for efficient student pickup and drop-off, contributing to overall punctuality and reliability of student transportation services.

Collaborate with school administrators and parents to gather feedback and insights on the transportation services, implementing improvements based on the feedback to enhance the overall student experience and safety on the bus.

EDUCATION

General Studies

Bushnell High School

SKILLS

Comprehensive knowledge of point-of-sale systems Exceptional customer service skills Accurate handling of transactions Cash flow management Efficient resolution of customer inquiries and complaints Supervision and on-the-job training Establishing or identifying prices of goods, services, or admission

Tabulating bills using calculators, cash registers, or optical price scanners

Computing and recording totals of transactions Greeting customers Processing merchandise returns and exchanges Issuing receipts, refunds, credits, or changes due to customers

Assisting customers by providing information and

resolving complaints

Maintaining clean and orderly checkout areas

General cleaning duties such as mopping floors and emptying trash cans

Answering customers' questions and providing

information on procedures or policies

Compiling and maintaining non-monetary reports and records

Stocking shelves and marking prices on shelves and items Receiving payment by cash, check, credit cards, vouchers, or automatic debits

Keeping periodic balance sheets of amounts and

numbers of transactions

Selling tickets and other items to customers Safe operation of a school bus along designated routes Adherence to traffic laws and safety regulations Effective communication with students, parents, and school staff

Completion of required paperwork and documentation Accurate and prompt completion of daily mileage logs, incident reports, and student attendance records

Upselling techniques Sales strategies

Feedback analysis Checkout efficiency

SKILLS

Financial transparency Fraud prevention

Transportation optimization

HOBBIES

I love spending time with my family and friends cooking out and walking around my neighborhood. I also crochet and read.

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