Administrative Assistant Office

Cynthia L. Peck *** Warwick Drive, Sheffield Lake, OH 44054

440-***-**** – **********@*****.***

SUMMARY

Seeking a position as an office assistant. Recent training in accounting, business communication, and computer skills giving attention to accurate details. Administrative Assistant experience with time management skills and ability to prioritize and ability to prioritize and handle multiple projects. Demonstrated discretion in handling confidential matters while working in Customer Service. Dependable and flexible team player who collaborates effectively with others. Skills: Accounts Receivable Typing 85 wpm Cape for pallet programs Accounts Payable Microsoft Word Email

Payroll Microsoft Excel Copier machine

Bank reconciliation Spreadsheets Fax machine

EDUCATION

Associate of Applied Business in Accounting May 2018 Lorain County Community College, Elyria, OH

Dean’s List: Summer 2016, Fall 2016, Spring 2017, Summer 2017 GPA: 3.165 Related Coursework: Financial, Managerial, Cost, Payroll, and Forensic Accounting; Micro and Macro Economics; Business and Oral Communication; Principles of Management; Principles of Marketing, Legal Environment of Business EXPERIENCE

Riverview RV Campground and Marina 2020 – 2022

Park Manager

Tours for new campers, schedule trailers coming in and going out of park (seasonal campers and transients), assisting with park activities, cleaning, preparing weekly pump-out schedule, tree cleanup, etc. BJ Wholesale Club; Avon, OH 2019 – 2020

Cashier

Ringing up merchandise for consumers and helping load heavy items into their vehicles. Able to lift heavy objects and stand for 7-8 hours.

Kelly Services; Cleveland, OH

Accounting Clerk 2018 (July-Dec)

Worked at Travelers of America as a temporary employee in the accounting department as they moved each store locations accounting system to corporate headquarters.

Cynthia L. Peck - Page 2

Eveready Battery Company, Inc., Westlake, OH 1992 - 2015 Senior Quality Assurance Technician (Consumer Service Department) 1 year Processed Personal Injury and Property Damage Claims. Prepared a claims summary with work flow in a Share Site for processing and validating each claim. Assisted coworker with regular claims to avoid backlog of work. Prepared and distributed 6 monthly and 16 quarterly reports from computer data base system for Engineers and Managers.

• Trained 4 call center associate employees online on how to handle claims through the internet.

• Developed a user manual using screen shots and text boxes to show how to upload photos to data base system and how to maintain computer data base system with new products and prices

• Worked with Engineers, Legal Department, Customer Call Center, and Insurance Company

• Cleaned, repaired or sent devices to repair shops and issued checks/coupons for un-repairable items

• Updated Policy and Procedure manual to keep evergreen EXPERIENCE, continued

Senior Quality Assurance Technician (Packaging Department) 7 years Wrote and maintained packaging specifications for the Domestic Packaging Plants. Worked on different battery lines: Eveready Gold (carbon-zinc); Miniature Watch and Electronic; Hearing Aid; Rechargeable; and assisted with the Eveready Max (alkaline) with another technician

• Worked with Marketing Department through Letters of Authorizations Share Site on new product packages

• Generated part number for all components (i.e.: battery labels, cards, blisters, unit and standard cartons)

• Entered all part numbers into SAP computer system for tracking inventory

• Approved artwork on battery labels, cards, and cartons (along with Marketing and Legal Departments)

• Entered weights and dimensions into the system for data control and sales information

• Designed several Packaging templates for the miniature battery product line reducing typing time when setting up new packaging specifications (i.e.: domestic volume packs, export volume packs, blister packs, space packs, etc.) Quality Assurance Assistant I (Packaging Department) 15 years Worked with outside Co-Packers on writing specifications for packing merchandise assortments; provided information on what products they would receive, what to print on standard cartons such as logo, product name, UPC and bar code information; and provided weights and dimensions of assortment product for data control and store information.

• Contact person for any questions and concerns between Marketing, Co-Packers, and Warehouse departments

• Performed tests on new package products (i.e., drop tests, vibration tests, and ship tests)

• Proofread artwork (along with Marketing and Legal Departments) for printing unit and standard cartons

• Measured and weighed all assortments and provided information to Marketing Department for printing customer catalogs

CERTIFICATES

Accounting – Bookkeeper II, Short-Term Certificate May 2018 Accounting – Payroll Clerk, Short-Term Certificate December 2017 Accounting – Bookkeeper I, Short-Term Certificate December 2016

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