VENESA WILLIS

**** ********* ***** **********, ** 75077

Email ad3sd5@r.postjobfree.com Phone 469-***-****

Management Professional

Extensively experienced and goal-oriented Management Professional with a demonstrated track record in efficiency and productivity. Highly organized and detail-focused, with an exceptional ability for accurately handling tasks in deadline-oriented environments. Core competencies include:

Excellent customer service, interpersonal and communication skills.

Enjoy rapport building and customer interaction.

Target-driven and self-motivated.

Strong persuasive skills.

Able to work in a highly dynamic environment and able to multi-task. CAREER EXPERIENCE

Rosemeade Veterinary Clinic, Carrollton, Texas, 2011 to present Office Manager

Promoted to position after serving 5 years as an administrative assistant.

Responsible for record keeping, time management and organization.

Worked independently as needed to achieve company goals.

Processed medical records, billing, and accounts receivable.

Running day to day responsibilities while managing 6 employees.

Produced weekly reports in spreadsheet format.

Southeastern Career Institute, Dallas, Texas, 2007 – 2009 Admissions Representative

Conducted personal and telephonic interviews of students.

Reviewed academic programs with prospective students.

Discussed the process of accreditation, placement assistance, and student services with prospective students, ensuring that the highest levels of integrity and intelligence were maintained regarding the school and programs.

Demonstrated ability to multi-task and to succeed within strict deadlines, including meeting weekly and monthly sales quotas.

Continued…

VENESA WILLIS

Exceptional social and customer centric skills. Persuasive communication skills & proven ability to interact effectively with students, staff and faculty.

Strong attention to detail and demonstrated capability to be highly organized.

Coordinated and offered solutions to students for future achievement. ITT Technical Institute, Richardson, Texas, 2005 – 2007 Admissions Representative

Conducted personal and telephonic interviews of students.

Efficiently handled all admission queries (directly, telephonically and via email).

Met weekly and monthly sales quotas.

Concentra, Inc., Carrollton, Texas, 2000 – 2005

Healthcare Advisor

Responsible for record keeping, time management and organization.

Worked independently as needed to achieve company goals.

Processed workers’ compensation claims.

Assisted supervisor with daily activities.

Produced weekly reports in spreadsheet format.

MCI WorldCom, Richardson, Texas, 1998 – 2000

Account Relations Manager

Promoted to position after serving 1 year as an administrative assistant.

Assisted in tracking new installments.

Provided customer service, demonstrated interpersonal and communication skills.

Provided general administrative support within the daily operations of the department. COMPUTER SKILLS

Type 75 wpm, Microsoft Office 2010 (Word, Excel, Outlook, PowerPoint), Internet Explorer EDUCATION

ASSOCIATES OF ARTS – UNIVERSITY OF PHOENIX (2015)

ESS COLLEGE OF BUSINESS (2001)

BANK TELLER CERTIFICATION – ADVANCE CAREER TRAINING (1992) GED – AMARILLO HIGH SCHOOL – Amarillo, Texas (1992) REFERENCES

Available Upon Request

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VENESA WILLIS

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