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Entry Level Customer Service

Location:
North Las Vegas, NV
Salary:
17.00
Posted:
February 20, 2024

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Resume:

Christian Ocegueda

North Las Vegas, NV *****

ad3sd3@r.postjobfree.com

+1-725-***-****

I have an associates degree in science of Medical Billing and Coding from an accredited online program. Some practice in clerical experience. Seven plus years experience with customer service, 4 years working with registers. Pickup and delivery experience. Typing skills 29 wpm. Authorized to work in the US for any employer

Work Experience

Inbound Putaway

Fanatics - North Las Vegas, NV

October 2023 to Present

Warehouse Athlete Inbound Put away Product in their correct spot or level of floor. I lift product boxes that are from a couple of pounds up to 65 pounds. Use of VRC (elevator made only to move product)

Use of Scanners to input number of products placed in empty spot. Toss our empty boxes up high unto the belt conveyer and then repeat! Door to Door Appointment Setter

LivSmart - Las Vegas, NV

July 2023 to August 2023

Online Grocery Picker

Walmart Supercenter #2884 - North Las Vegas, NV

January 2022 to June 2023

We are given personal work phones to keep track of the orders for customers. I am to pick up the orders in a timely manner. We are to be quick and accurate. Responsible for preparing customers online orders and loading the orders into the customers vehicles when they come and pick them up. Overnight Stock Associate

Walmart Supercenter #2123 - Texarkana, TX

January 2022 to March 2022

entry-level overnight Walmart stocker is involved in moderate to heavy labor work. The primary roles to be performed loading goods from the store to the display shelves where the goods would be arranged appropriately. The stocker might also be involved in unloading shipments delivered to the store during business days.

Cannabis Cultivator

ACC Enterprise - Pahrump, NV

August 2021 to January 2022

Weed-trimming jobs are probably the most common entry-level opportunities in the cannabis industry. They involve removing buds from the stems of harvested marijuana plants and trimming off the largest leaves on those buds so that they have good visual appeal. This job requires speed, precision, and a careful approach that minimizes waste. Trimmed buds get sorted, weighed, and dried in preparation for sale at dispensaries

Entry-level harvesting and cultivation jobs are closely related to trimming positions. They involve helping growers gather or take care of cannabis crops in a grow-house or on a marijuana farm. Jobs of this kind tend to be rather physical in nature.

Office Assistant/ Personal Care Assistant

August Services LLC - Pahrump, NV

August 2020 to April 2021

Answer incoming calls or make outcalls to present or future clients To make sure client needs were met

Updating personal information

Organizing electronic files

Assisted business owner with payroll

Reported any missed calls and made callbacks

Faxing, Photocopying, Scanning, Filing, Typing reports, documents and letters, Sending emails, Making travel arrangements, Scheduling and arranging meetings and appointments, Ensuring that office equipment are maintained and serviced, Run work-related errands, Keep practice neat and tidy. Personal care assistant duties included:

1. Assist clients with personal hygiene, including shower, tub or bed baths, oral care, hair and skin care. 2. Assist clients in the use of toilet facilities, including bed pans. 3. Assist clients in and out of bed, excluding the use of mechanical lifting equipment unless trained and documented as competent.

4. Assist clients with walking, including the use of walkers and wheelchairs, when applicable. 5. Assist clients with self-administration of medications. 6. Meal preparation and feeding, when required.

7. Assist with prescribed exercises when the client and the aide have been instructed by the appropriate health professional.

1. Record and report changes in the client’s physical condition, behavior or appearance to supervisor or Case Coordinator.

2. Documenting services delivered in accordance with FirstLight Home Care policies and procedures. Delivery Driver

Pizza Hut - North Las Vegas, NV

March 2019 to August 2020

The primary function of delivery drivers at Pizza Hut is transporting orders to customers in a timely fashion. In addition to this core task, you will also be responsible for other activities like collecting payment for cash deliveries, cleaning the store during slow periods, and assisting with various other tasks.

Professional House Cleaner

Superb Maids - Las Vegas, NV

April 2019 to June 2019

I was given orders via email or text message to clean clients personal house or apartment and vacation houses for people who bring their vacation and family to Las Vegas. I was to do all bedding and bath laundry. I was to dust, wipe, wash bathroom and dishes, vacuum,clean blinds, clean floors and remake beds and prepare them for the next family to vacation in their vacation homes. I was also responsible in folding all clean laundry and neatly store them in cabinets. I was to make sure to clock in and out when arriving to an order or leaving an order to drive to the next with our own vehicles. Schedule Coordinator/Dental Assistant

Inga John W DDS - John W Inga, DDS - Henderson, NV February 2019 to March 2019

Responsible for answering incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.

Assisted dentist during dental treatment

• Cleaning teeth with dental instruments

• Cleaning and polishing removable appliances

• Exposing dental diagnostic x-rays

• Preparing bills and completing insurance forms

Delivery Driver

Pizza Hut - North Las Vegas, NV

March 2018 to March 2019

Pizza Hut delivery drivers must get orders to customers in a timely fashion. Delivery drivers must also keep orders properly organized. ... Delivery drivers spend the majority of a shift on the road, requiring reliable transportation.

Commercial Driver

Auto Zone Auto Part - North Las Vegas, NV

March 2018 to July 2018

Auto Zone's Part-Time Auto Parts Delivery Driver performs work in the operation of a vehicle to assure safe delivery of parts to and from commercial customers. Required to perform duties inside our stores, driving, and at our customers’ place of business. Drivers were responsible for ensuring maximum productivity in a safe environment, increasing commercial sales, and ensuring compliance with company procedures in accordance to Auto Zone’s expectations. Exceeded customer’s expectations by delivering WOW! Customer Service to all AZ Commercial accounts. TEAM MEMBER CASHIER/CLERK

SANTAFE STATION HOTEL AND CASINO - Las Vegas, NV

May 2016 to April 2017

Retail clerk who consistently met and exceeded sale targets. Reliable team member and strong communicator. Retail sales professional verse in product placement and merchandising. Punctual retail sales professional focusing on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Results- oriented retail clerk focused on increasing profits, reducing costs, and transforming customer service standards. Enthusiastic, outgoing and fashion- savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer or guest service.

Authorized to work in the US for any employer

Responsibilities

• Stock and replenish merchandise according to the store merchandising layouts.

• Clean and organize the store, including the checkout desk and displays.

• Handle all guest relation issues in a gracious manner and in accordance with company policies.

• Followed up with over 100 customers each week to verify that they were satisfies with purchases.

• Communicate clearly with clear expectations and goals to each team member. TEAM MEMBER CUSTOMER SERVICE REPRESENTATIVE

PIZZA HUT AND WING STREET - Las Vegas, NV

November 2012 to June 2014

• Worked with management team to implement the property division of responsibilities.

• Assorted customer telephone calls promptly and in appropriate manner.

• Cleaned and organized the store, including the checkout desk. CUSTOMER SERVICE (1 year), RECEPTIONIST (1 year), RETAIL SALES (1 year), TELEPHONE (1 year), MERCHANDISING (Less than 1 year)

Education

Associate in Billing and Coding in Billing and Coding Ultimate Medical Academy - Clearwater, FL

October 2016 to June 2018

HIGH SCHOOL DIPLOMA

DESERT ROSE ADULT HIGH SCHOOL

July 2016

Skills

• cash (4 years)

• credit (4 years)

• credit card (4 years)

• merchandising. (2 years)

• POINT OF SALE (2 years)

• Food Service

• Customer Service

• Crew Member

• Residential Cleaning

• Delivery Driver Experience

• Computer Literacy

• Driving

• Front Desk

• Commercial Cleaning

• Data entry

• Word processing

• Patient assessment

• Medical Coding

• Home Care

• Laundry

• Caregiving

• Basic Math

• Communication Skills

• Guest Services

• Operating Systems

• Cash Handling

• Clerical Experience

• Microsoft Outlook

• Microsoft Windows

• Food Preparation

• English

• Medical Billing

• In Home Personal Care Assistant

• Customer service

• professional house cleaner

• store clerk

• Cash register

• POS

• Cash handling

• Merchandising

• Retail sales

• Delivery driver experience

• Operating systems

• Clerical experience

• iOS

• Front desk

• ICD-10

• Door-to-door

• Driving

• Typing

• Guest services

• EMR systems

• Medical coding

• Medical records

• Windows

Languages

• Spanish - Fluent

Certifications and Licenses

Driver's License

CPR Certification

First Aid Certification

Assessments

Delivery driver — Completed

February 2022

Interpreting instructions or signs and solving problems Full results: Completed

Bookkeeping — Proficient

January 2022

Calculating and determining the accuracy of financial data Full results: Proficient

Work style: Reliability — Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Attention to detail — Proficient

January 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

• Alert guests to upcoming sale events and promotions. • Help customers locate store merchandise. • Operate a cash

register for cash, credit card transactions and comps with 100% accuracy. • Operated a gift card machine without

mistakes. • Maintain established merchandising standards, including window, sales floor and promotional display•

Problem Solver. • POS (professional operating system) system knowledge • Computer Literate • Motivated team

player • Fluent in English and "most" Spanish (4 years)



Contact this candidate