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Customer Service Experience

Location:
Toronto, ON, Canada
Posted:
February 20, 2024

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Resume:

Hem Bahadur Thapa

*** ***** **, Scarbrough437-***-****) ad3sd0@r.postjobfree.com

Professional Summary

A dynamic and result-driven professional with strong communication, leadership, and management abilities. Seeking a challenging role in a fast-paced organization where I can apply my abilities to drive business growth and success.

Availability

Monday Tuesday Wednesday Thursday Friday Saturday Sunday Morning to 3

PM

Full Time N/A 6 PM

Onwards

Full Time Full Time Full Time

**Morning Shifts and Night Shifts Both Preferred

Work Experience

Mumbay Grill Ajax, Ontario December 2023

• Prepared ingredients for cooking, such as chopping vegetables, cutting meat, & and preparing sauces.

• Cleaned and sanitized kitchen surfaces, dishes, and utensils.

• Maintained inventory of kitchen supplies and alerted management when stocks were low.

• Assisted the chef with cooking and plating dishes. Global Agro Product,Chitwan, Nepal March 2022 - April 2023

• Demonstrated the ability to upsell menu items while engaging customers in conversation.

• Proactively prepare for organizing large stocks and maintain inventory, anticipating planning and staffing needs.

• Monitored and oversaw items temperature during hot and cold handling the incidence of risk factors known to cause damages and defects.

• Check, verify and fill costumer invoices in a timely and professional manner.

• Receive, unload and place incoming inventoey items appropriately.

• Provided excellent customer service and resolved customer complaints. Bhat-Bhateni Supermarket, Kathmandu, Nepal June 2021 – Jan 2022

• Provided a positive customer experience with fair, friendly, and courteous service.

• Registered sales on a cash register by scanning items and totaling customer's purchases.

• Resolved customer issues and answered questions.

• Processed return transactions.

Education

Diploma In Business - Currently Studying (2024)

St. Lawrance College, Alpha College Toronto Campus 3405 Kennedy Road, Toronto, ON M1V4Y3 Canada Higher Secondary Level in Management Stream - 2018 to 2020 Shanti Namuna School Rupandehi, Lumbini, Nepal

Skills

• Communication skills: Friendly, interacts easily with others, and becomes a friend.

• Teamwork: Excellent team player and willing to collaborate with people of different backgrounds.

• Reliability: Punctual person who meets the deadline on time and quick learner.

• Organized & Hardworking: Work with passion and dedication with planning skills and multitasking.

• Physical: A person with a army training which ensures to do any physical as well as mental task easily. Reference available upon request



Contact this candidate