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Quality Assurance Service Technician

Location:
Brooklyn, NY
Posted:
February 20, 2024

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Resume:

OLGA KUSTOVSKAIA, CRCST

929-***-**** ad3scd@r.postjobfree.com

SUMMARY OF QUALIFICATIONS, KNOWLEDGE AND SKILLS

Certified Registered Central Service Technician – (CRCST) HSPA

Capable of cleaning and decontaminating various surgical instruments in the decontamination area utilizing Personal Protective Equipment (PPE). Able to assemble, inspect, package and sterilize various surgical instruments, equipment and surgical supplies in accordance with established policies, procedures and instructions for use (IFU’s) in the preparation and packaging

Excellent communicator written and verbal, capable of communicating with all levels of professionals

Possess full knowledge of aseptic techniques, scrubbing, gowning and setting up sterile fields

Highly motivated and experienced professional with a proven track record of meeting and exceeding goals and objectives

Work great under extreme pressure and cable of completing all necessary tasks and goals

Capable of using all modern forms of communication and skills tracking

Capable of understanding and using Advanced Medical Terminology

Collect used and contaminated equipment, trays, instruments, and supplies for sorting, dissembling, cleaning, decontaminating, and disinfecting in the decontamination area utilizing Personal Protective Equipment (PPE). Operate washers, ultrasonic machines, and cart washer

Operate sterilization units, perform required quality assurance checks (Biological, Bowie-Dick Tests), maintain records of quality assurance checks with sterilization records. Sterilization of instrument sets and other reusable supplies

Transport sterilized supplies to appropriate storage areas and restock shelves.

Capable of handling sterile instrument trays and able to prepare Case Carts for end user distribution

Able to use various instrument tracking system

Assist in ordering, stocking and maintaining department inventory level

Capable team player/team lead that works well with others

HIPAA Compliance

Language: English, Russian

Professional Experience

Jupiter LLC, Moscow, Russia Nov 2020 - Jan 2023

Senior sales-representative

Reception and service of customers in the sales area in accordance with corporate standards

Provided competent customer service on inquiries relating to the assortment of the store’s goods for sale

Managed accounts payable and processed customer payments

Provided customer service, complaint resolution and trained all future employees

Managed all receiving, re-counting and storage goods and inventory

Managed all online orders, sales and refunds

Organized store layouts, display and presentation of goods for sale

General Production Studios, Moscow, Russia Nov 2018 - Mar 2020

Media-marketing & Advertising Administrator

Responsible for designing and producing Movie and sound recording studios marketing budget and framework

Maintained an ever-growing client database for future outreach programs

Prepared monthly studio workflow reports

Supervised Media Studio administrators, specialists, client requests, meetings and recording schedules

Oversaw all document flows to ensured compliance with all government regulations

Oversaw all purchasing & rentals of necessary equipment

Managed all Social Media network marketing and outreach programs

GTT Group LLC, Moscow, Russia Feb 2016 - May 2018

Office Manager

Organized office workflows

Processed all customer requests and calls

Document management: processed incoming/outgoing documentation

Organized, managed and set-up preventive maintenance of all office equipment: printers copy machines, scanners; responsible for purchasing and procuring all office supplies

Las-Flechas Retreat Center, Mexico Nov 2014 - Aug 2015

Travel Administrator

Provided consultations to corporate clients regarding the services provided by the Center

Responsible for organizing all client trips & excursions to local venues and tourist sites like the Yucatan

Provided concierge services to all arriving and departing guests of the Center: airport transfers

Designed and managed the resorts website: adding new materials to the site and writing up articles

Responsible for purchasing Center's Food supplies and other items required for operations

Scheduled preventive maintenance and repair of all equipment: Ice Machines, air conditioners

Assisted in organizing new employee training, seminars, webinars and in-service

Russian State University, Moscow, Russia Nov 2010 - May 2012

Clinical Psychology Department - Psychologist

Supervised Faculty research, scientific, laboratory and academic activity

As Council Faculty Secretary provided dissertation protocols for all graduate students

Organized and scheduled Council Faculty meetings

Organized visitor excursions

Gotika LLC, Moscow, Russia Aug 2004 - Nov 2009

Administrator

Assisted management in the daily operations of the office

Addressed all incoming inquiries and customer issues according to policy and protocol

Set up customer consultations by phone, email and social media

Scheduled conferences and meetings

Responsible for ordering all office supplies

Maintained an ever-increasing client base for future outreach

Education/Certifications

CRCST-IAHCSMM/HSPA-Multyprep Inc. 2023

Sterile Processing Technician Prep Course - Certificate

Russian State University for Humanities Institute of Psychology 2023

Bachelor’s - Psychology

College of Foreign Affairs- International Training Center 2002-2004

Business Management

Moscow Highschool #1290 2000

Highschool Diploma

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