Post Job Free

Resume

Sign in

Customer Service A Team

Location:
San Diego, CA
Posted:
February 20, 2024

Contact this candidate

Resume:

SAMANTHA FELTMAN

San Diego, CA

727-***-****

ad3scc@r.postjobfree.com

Effective communication of clinical information including product efficiency & construction, peer reviewed journal research, as well as reimbursement data. Ability to develop & cultivate customer relationships and provide exceptional customer service. Affinity for collaboration and willing team player. Intrinsically motivated representative that exhibits professionalism and ethical responsibility. Goal oriented focus which has resulted in consistent productivity and performance. Key Strengths:

Consistent achievement of sales targets through strategic planning, market analysis, and effective sales techniques. Adept at identifying new business opportunities and expanding market share. 1. Sales

Excellen

ce:

Exceptional ability to establish and cultivate strong relationships with healthcare professionals, physicians, pharmacists, and key opinion leaders. Proven success in gaining trust and influencing prescribing behavior.

1. Relationship

Managemen

t:

In-depth understanding of pharmaceutical products, therapeutic areas, and the competitive landscape. Ability to communicate complex medical information effectively, tailoring presentations to meet the needs of diverse audiences.

1. Product

Knowled

ge:

Proficient in developing and executing strategic sales plans to maximize product penetration and market share. Skillful in identifying and capitalizing on emerging trends and opportunities within the pharmaceutical sector.

1. Strategi

c

Planning

:

Committed to providing exceptional customer service and support. Skilled in addressing customer inquiries, resolving issues promptly, and ensuring a positive customer experience. 1. Custome

r Focus:

Proven ability to collaborate with cross-functional teams, including marketing, medical affairs, and customer support, to drive integrated and comprehensive sales initiatives. 1. Team

Collaborati

on:

Solid understanding of pharmaceutical regulations, compliance standards, and industry guidelines. Ensures adherence to ethical and legal standards in all sales activities. 1. Regulatory

Compliance:

Stay abreast of industry developments, medical advancements, and market trends to remain a trusted resource for healthcare professionals. Committed to ongoing professional development and education.

1. Continuou

s

Learning:

Whether introducing new products, expanding market reach, or optimizing sales processes, I am dedicated to delivering results that align with organizational objectives. Ready to leverage my extensive experience and skills to contribute to the success of a forward-thinking pharmaceutical company dedicated to improving patient outcomes and advancing healthcare solutions.

WORK EXPERIENCE

Bar Manager

Velvet Gypsy

Tampa, FL

Overview:

We are seeking a dynamic and results-driven Bar Manager to join our vibrant team. As a Bar Manager, you will be responsible for overseeing the day-to-day operations of our bar, ensuring exceptional customer service, and driving sales growth. This position requires a creative and strategic thinker with strong leadership skills to elevate the bar experience for our customers.

Key Responsibilities:

1. Leadership and Team Management:

Lead and motivate a team of bartenders and bar staff to deliver exceptional service. Foster a positive and collaborative work environment, encouraging teamwork and professional development.

Conduct regular training sessions to enhance staff skills and product knowledge. 1. Customer Experience:

Ensure a welcoming and enjoyable atmosphere for customers. Implement and maintain high service standards to exceed customer expectations. Proactively address customer feedback and implement improvements. 1. Sales and Revenue Growth:

Develop and execute strategies to drive bar sales and increase profitability. Analyze sales trends, identify opportunities, and implement effective upselling techniques. Collaborate with the marketing team to create promotions and events that attract new customers and retain existing ones.

1. Inventory Management:

Monitor and control beverage inventory to minimize waste and optimize cost-effectiveness. Conduct regular inventory audits and coordinate restocking efforts. 1. Compliance and Safety:

Ensure compliance with all relevant health and safety regulations. Implement and enforce responsible alcohol service practices. 1. Financial Management:

Develop and manage budgets, ensuring financial goals are met. Analyze financial reports and implement cost-control measures. SKILLS

Customer Service - 5 years

Sales - 5 years

EDUCATION

University of Central Florida

Bachelor's

Business Marketing

Orlando, FL

National Association of Pharmaceutical Sales

Other

Pharmaceutical Sales/CNPR

San Diego, CA



Contact this candidate