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C Level Team Leader

Location:
Charlotte, NC, 28277
Salary:
200K
Posted:
February 20, 2024

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Resume:

HEATHER FITZPATRICK

Charlotte, NC ***** ● M: 917-***-**** ● ad3sab@r.postjobfree.com

https://www.linkedin.com/in/heatherfitzp

CORPORATE HOSPITALITY AND EVENTS EXECUTIVE

Accomplished, client-focused hospitality and events executive with over 20 years of demonstrated success in managing exceptional corporate and client entertainment functions for C-level executives and high-profile clients. Commended for ability to build strategic, collaborative relationships with internal and external stakeholders, partners, vendors, venues, and sports organizations and to implement cost-effective and impactful event and client programming aligned with business goals and drivers. Proven experience with leveraging functional expertise with meticulous execution skills, agile problem-solving skills, and performance-based mindset to gain trust and deliver successfully on multiple, competing priorities and projects. Clear, approachable communicator, sound decision- maker, and effective, respected team leader and colleague. KEY ACHIEVEMENTS

Deep breadth of high-level experience: 20+ years of experience seamlessly orchestrating 5000+ events of varying scope in both private, corporate, and non-profit sectors, working directly with C-level management, and overseeing complex logistics for corporate entertainment, such as the Olympics, Super Bowl, Masters Golf Tournament, US Open Tennis, US Open Golf, Kentucky Derby.

Strategy-focused, functional, and managerial leadership: Focused on elevating hospitality and corporate entertainment standards and processes, including building hospitality role, function, and team at Goldman Sachs, developing overall vision and strategy, building partner relationships, and leading two firmwide, systems rollouts. Excellence in commerciality and forward-thinking impact: Achieved $10MM+ in firmwide savings through comprehensive strategic assessment of firm’s client entertainment needs, analysis of the ROI on entertainment costs, review of existing and new suite memberships, and proactively planning years in advance for future events. Areas of Proficiency and Expertise

Client Relationship Management Hospitality Management Strategic Partnerships Event Management Budget and Cost Oversight Team Leadership and Development Sourcing and Procurement Cost Negotiation Vendor Relationship Management Contract Negotiation Strategic Hospitality Planning Project and Process Management PROFESSIONAL EXPERIENCE

GOLDMAN SACHS & CO., New York, NY Jan 2001 – Mar 2023 VICE PRESIDENT, EVENT MANAGEMENT GROUP, CORPORATE WORKPLACE SOLUTIONS, 2005 – 2023 ASSOCIATE, EVENT MANAGEMENT GROUP, CORPORATE WORKPLACE SOLUTIONS, 2001 - 2005 Strategic and operational oversight of C-level hospitality and client entertainment programming for high-profile events and clients. Successfully led operations, training, staff, strategic partnerships, and venue relationships. Managed the firm’s season ticket sales valued at $10MM and centralized all tickets held by individual departments and divisions. Collaborated across business lines to make strategic decisions regarding relationships with various sports teams. Created divisional budgets for large-scale events, including the Olympics. As an Associate, planned and executed all hospitality- related events, including sports, concerts, movie premieres, golf, and ski outings, and other high-level, client events, and issued recommendations to meet clients’ needs. Managed and mentored Internal Events team and two outsourced vendors.

• Reduced costs by $3.5MM+ by evaluating and consolidating the firm’s ownership of sports memberships, tickets, and suites, managing strategic relationships with sports teams, and determining purchasing decisions. Heather Fitzpatrick Page 2

• Created and oversaw Hospitality policy to establish standardization and a clear methodology and led rigorous RFP process to identify and implement a technology solution to manage the ticketing process, resulting in improved efficiency and transparency and a more organized, user-friendly experience.

• Worked closely with Charitable Contributions team to build a pipeline of charitable organizations to support through our ticket commitments.

• Implemented a complementary process for single entertainment events valued at $1.3MM annually. Eliminated manual and administrative processes.

• Managed the executive office’s program for the 2008 Beijing Olympics, moved onsite to Beijing and Hong Kong for 3 months, and planned and ensured all entertainment, events, travel, transportation, security, hotels, and private jet travel needs for the CEO and CAO were executed seamlessly.

• Led project efforts for event programming for 2012 London Olympics, including pre-planning years in advance, working in London for two months, directing vendor and hotel relationships, and managed entertainment for firm executives and clients.

• Served as internal expert and point of contact for all special client entertainment programming and requests and communicated frequently with C-level management, stakeholders, cross-functional teams, strategic partners, vendors, and external constituents.

EARLIER CAREER EXPERIENCE

THE MUSEUM OF THE CITY OF NEW YORK, New York, NY

MANAGER, SPECIAL EVENTS

Planned, developed, and executed the Museum’s fundraising dinners and luncheons, cocktail receptions, award presentations, exhibition openings, and press previews. Seamlessly handled 30+ corporate and non-profit third-party events yearly. Raised 28% of the Museum’s annual operating budget of $4.7M. EPIC EVENTS, New York, NY

EVENT PLANNER

Coordinated all event logistics, including venues, caterers, and florists. Selected music, décor, lighting, and entertainment in accordance with clients’ needs and budgetary guidelines. Solicited sponsorships, promotional items, and giveaways. Interacted with the press on high-profile events. NATIONAL BASKETBALL ASSOCIATION, New York, NY

LICENSING COORDINATOR, CONSUMER PRODUCTS GROUP

Co-managed a $50MM retail business and led the comprehensive planning and execution of all events, such as All-Star Weekend, trade shows, cocktail parties, and award presentations, for non-apparel licensees, negotiated licensee contracts, including yearly mininums and royalty percentages, prepared yearly budgets, and strategized with Public Relations team to create trade articles and advertising collateral. EDUCATION

ITHACA COLLEGE, Ithaca, NY

Bachelor of Science in Corporate Communications

PERSONAL INTERESTS

Practicing Yoga & Pilates, Making Soups, Fine Wine, Gourmet Cuisine, Reading Books & Articles, Solving Puzzles, Traveling and Meeting new people, Volunteer Work



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