Maintenance Technician Quality Assurance

Joseph Haydock

**** ***** ******* ***, **** Campbell Alabama 35581 · Cell 815-***-****

********@*****.*** · https://www.linkedin.com/in/joseph-haydock-98700037

Professional statement

** ***** ** proven automation leadership highlighted by streamlining automation and QA processes to improve quality of production, reduce downtime, and increase operator awareness. Through continual targeted education, identifying and troubleshooting ongoing mechanical issues, reducing defects, and establish procedural protocols to improve the overall communication between operators and technical teams resulting in quantifiable gains in product integrity, productivity, and decreased mechanical downtime the first time.

Education, Honors & Certifications

1999 - 2003 BS Business Administration- Pfeiffer University, Charlotte, North Carolina

GPA 3.8, Dean’s List

Professional Development

2016 CompTIA Server+

2016 Wittmann Robotic Training

2014 Allen Bradley PLC 7/RS Logix 5000

2014 Cognex Vision Systems

2011 Nordson Coating Machine Robotic Training

2003 A+, MCP and MCSA Certification

GE Appliance, Decatur Alabama 04/2022 – 12/2023

Quality Assurance Test Technician

LG Electronics, Huntsville Alabama 06/2019 – 04/2022

Maintenance Technician

Barrister International, USA 02/2021 – 04/2022

1099 - Field Support Technician

VF Distribution Center, Hackleburg Alabama 05/2018 – 1/2019

Maintenance Technician

International Paper, Carol Stream Illinois 10/2016 – 05/2018

Maintenance Technician

Wise Plastics, St. Charles Illinois 12/2015 – 10/2016

Injection Molding Process Technician

Elgin Die Mold, Pingree Grove, Illinois 12/2013 – 11/2015

Lead Automation Technician

Omron Automotive, St. Charles Illinois 04/2011 – 12/2013

Automation Technician

MOTOROLA, SCHAUMBURG ILLINOIS 01/2006 – 08/2010

Contractor- Automation Technician

NORTEL NETWORKS 10/1981 – 01/2002

Sr. Technical Support Engineer

SKILLS

Strong 5S, Kaizen, Gemba and Six Sigma practices.

Lead and train operators and clients of operation and safe practice of machines for productivity.

Work independently or teams.

Highly reliable, task oriented.

Able to organize and prioritize tasks.

Strong analytical and logical thinking.

SKILL SET

Predicting TCP/IP issues – Identify, resolve and setup devices and components.

Resolving Quality issues with Vision Systems – Programming, calibration, setup, and verification.

Identifying intermittent process interruptions with Pneumatics and Hydraulic systems.

Minor adjustments with 6axis Robotics to improve product and placement quality.

Cognitive logical identification of faulty systems in discrete electronics- Power Supplies, Servo Systems, Digital Electronics, Digital/Analog converters, drivers, and switches.

Increasing the efficiency and down-time of Conveyor systems – VFD’s, drive systems, power rollers, Serial addressing, belts/alignment.

Actively updating Bios, Firmware, and Software, updates, and low-level settings.

Identification for component replacement:

CPU, display, keyboard, fans, and peripheral PCB’s.

PLC, HMI, Serial Controllers, encoders.

Proximity, reed, and infra-red switches and faulty serial data devices.

Fluid use of Software:

SAP, SQL, Model Editor, Tracking systems, VM Ware, Dame Ware, Megamation.

MS 365 – Server, Office 365: Word, Excel, Power Point, Notebook, and Teams.

Putty, Wire Shark, FTP, SMTP, Serial Devices communications.

Effectively providing Customer and Field Support for telephone call record recording devices.

Rotating after hours on-call remote support over the phone:

oRemote dialup- After hours technical support and troubleshooting

Interactively providing testing and troubleshooting uploads, and downloads.

Effectively communicating with client for component and PCB replacement.

Maintain and circulate defective inventory for replacement of defective components and materials.

Create and schedule client appointments to coincide with travel and lodging preparations and itinerary.

Consistently follow up with clients and management with call record details and site performance.

Strive to provide 90% repair ratio with minimal failures to repair the first time; three month window.

ACTIVITIES

2019 – Present – Haddock Paddock, Sheep Farmer: Currently around fifty sheep on premises.

2004 – 2005 Lion’s Head Espresso: Sole Proprietor – Provide Espresso, Gelato, and light lunch.

2003 – 2004 Scholastic Library Publishing – Inside Sales Representative – NE US Sales – Reference.

2002-2003 Fild support Technician 1099- ISSG, Burbank California – IP, Networking, Network updates, Video server updates.

2003 Ethiopia SW Zone - Mission Trip 5 Weeks; Install small PC Network and teach MS Office in a bi-lingual environment.

1987 Patent US4838745A 1987-11-271989-06-13 Haydock Joseph P Trunk organizer.

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