JOHN WILSON

NorthHighlands, CA *****

ad3s9n@r.postjobfree.com

PROFILE

Technical professional with career in computer technology and maintenance. Experienced manager, able to balance technical issues with business management. Cultivator of positive customer and business relationships. PROFESSIONAL STRENGTHS

Avid interest in current state-of-the-art computer technology.

Knowledge of PC software/hardware compatibility specializing in Microsoft Windows environment.

Communication skills demonstrated by extensive customer service technical assistance.

Providing time and money-saving solutions for business. RELEVANT EMPLOYMENT

Owner

2/4PC COMPUTER REPAIR SERVICE-Oakland.ca. 94601 2006 to Present

Installed, diagnosed, repaired, and upgraded computer systems and software. Consulted, set-up, and maintained small business Windows. Built custom PCs with latest generation technology.

Installed and configured various peripherals: scanners, modems, tape backups, printers, SCSI devices, hubs and switches, and digital imaging devices.

Assessed customer needs and recommended appropriate products or solutions. Focused on providing time and money saving solutions for customers.

TECHNICAL SKILLS

Wirless Networking

EMPLOYMENT EXPERIENCE

PEOPLE READY, Roseville ca. 2018 to Present

TEMP EMPLOYEE

At this Temp Agency i have been commisioned to do everything from installing solar panels on top of Home Depot stores to setting up volleyball equipment for tournaments at Cal Expo to installing racks and shelves in Walgreen Stores to construction work to demolition.

Albert Hightower, Oakland, ca. 2006 to 2017

[Elderly Healthcare

I took care of elderly vietnam veteran that had Huningtons Disease. This job consited of me washing and bathing,dressing him,cooking and feeding as well as administering Mr.Hightower his medicine and taking him to his appts. which I scheduled for him.

Impact Resource Group, Oakland,ca. 2003 to 2006

Furniture Assembly]

I worked for company that built items for Retail Stores. I built all kind stuff with power drills and hand tools.,I built computer desk,hutchs,armoires,chairs,tables,lamps,bikes to name few.We catered to commercial an residential customers. Target,Kmart,Walmart,Ikea are some of the clients we catered to

.I got my job orders everyday off the computer which i would printout after i logged into the site with my log- in code.I would then go to the location where items were at and assemble them. After the job was finished the customer would check the merchandise and sign it off. I would fax in the completed work and they would mail me my checks. I got reimbursed for gas mileage.Sometimes i would not leave a location til 12midnight because they would have so many items to assemble.

With this job you are in constant contact with your customers so professionalism is a must.This company relocated up north.

Comcast, Oakland,ca. 2001 to 2003

TECHNICIAN

Comcast Installer/Technician

I would get my orders for the day,I would get my maps out and map out my days ordersso i would not be driving here an there back an forth. Iwould map them out going in one direction to be more efficient. Load my company van up with all the accessories that was needed for the day It might be a job at one location that requires 4 cable boxes installed an you have 10 jobs that day,so you would want to have enough boxes and equipment for the day or you will run out. I would run a wire from the telephone pole to the residence,run the cabes correctly to the customers specifications.

Hook the cablebox up an call headquarters to have the service turned on. Customer service skills are a must because of the constant contact with customers.

KEY EVENTS

CUSTOMER SERVICE

Mediation and problem solving skills. Effective management,technical and supervisory skills. Demonstrated ability to meet the needs of patrons .dependable,hardworking,reliable and punctual. Recogniized for long hours, commitment to customers,attention to detail, professionalism and follow-up.

Use clear,concise communication skills in conjuction with organizational skills to perform daily duties. Resourceful,energetic,competent,multi-task and results oriented.

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