Administrative Assistant

[Tenai Pickett]

[*** Cedar Grove Rd.] [Savannah, GA 31419] [941-***-****] [*****.*******@*****.***]

Summary:

Thank you for taking the time to read my resume! Listed below are a few examples of my relevant work experience with brief descriptions of the tasks that I was charged with. No matter what the task is I take great pride in what I do and would love the opportunity to bring this enthusiasm to your team.

Experience:

12/2022 – 07/2023

[Customer Rep - Assistant Manager] [Parker's Kitchen]

●Interacted with customers in engaging and friendly manners

●Created and maintained open and professional communication with co-workers

●Opened and closed store on time

●Completed and submitted reports, paperwork, orders, and schedules on time

●Assisted customers and/or diffused stressful situations

●Proactively organized and cleaned

●Stayed on top of restock and inventory

05/2020 – 04/2021

[Remote Administrative Assistant] [Corporate Message Services (CMS)]

●Answered calls in a professional and timely manner

●Took clear and precise messages for clients

●Scheduled, verified, and canceled appointments

●Managed and maintained calendars

●Offered support, took complaints, and diffused situations as needed

●Created client profiles with a high focus on details and accuracy

●Answered client’s questions and transferred to relevant departments

●Maintained confidentiality unless directly instructed otherwise

02/2019 – 11/2020

[Hostess] [SoHo South Cafe]

●Greeted customers in a friendly and professional manner

●Maintained a clean and enjoyable environment

●Practiced time management and organizational skills

●Oversaw quality control

●Answered phones and assisted customers

10/2015 – 01/2019

[Administrative Assistant] [Legacy Physical Therapy]

●Welcomed patients with friendly and polite enthusiasm

●Kept patients up to date regarding their appointments, account details, and exercises

●Verified insurance benefits and proper coding for billing

●Handled monetary transactions, book-keeping, and receipts

●Received and sent e-mails, calls, and faxes between offices, doctors, and patients

●Scheduled and organized appointments

●Ensured that therapists, doctors, and management remained up to date with relevant information

●Made sure that all offices were clean, patients were provided with fresh laundry, and equipment was sanitized

Education:

Bachelor of Computer Science, Computer Animation - (Full Sail University; 2011-2015)

References Are Available Upon Request

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