Noe Rivera

Fort Lauderdale, FL ***** 754-***-**** ad3s89@r.postjobfree.com

Education and Training

Broward College Fort Lauderdale, FL Associate of Arts Business Management Languages

Spanish Native/ Bilingual

Summary

Reliable Team Member with solid background meeting and exceeding produc- tion demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. Skills

Quantity Estimation Menu Memorization Persuasive Approach Food Prepara- tion and Safety Table Bussing Glass Polishing Cleaning Cash Handling Cus- tomer Service Equipment Operation

Product Knowledge Flexible Schedule Stocking and Replenishing Following In- structions Positive Attitude Teamwork and Collaboration Fluent in Spanish Attention to Detail Organizing Work Stations

Experience

October 2022 - Current Papa Johns - Plantation, FL Team Member/Shift Lead Assisted customers with product selection and ordering process. Provided cus- tomer service support to ensure satisfaction. Organized inventory shelves for easy access and maintenance of stock levels. Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor. Operated cash registers to process payments from customers. Maintained a clean and organized work area throughout shift. Collaborated with team mem- bers to maximize productivity and efficiency. Greeted customers upon entering the store with friendly demeanor. Answered phone calls regarding inquiries about products or services. Participated in training sessions for new employees when needed. Monitored expiration dates on food items for freshness assurance. Addressed customer needs, responding to specific requests. Built and main- tained working relationships with peers and upper management. Processed and retrieved customer special orders. Trained new team members using ap- proved training materials and information. Improved knowledge and productiv- ity through continuous education and learning from senior team leaders. February 2022 - June 2022 Outback Steakhouse - Davie, FL Busser Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for 1

incoming guests Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas. May 2021 - August 2021 McDonald’s - Davie, FL Drive-Thru Cashier Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers Understood restaurant menu, limited-time offers and promotions to answer guest questions Resolved problems with orders quickly and offered refund or replacement. Languages

English, Native or Bilingual Spanish, Native or Bilingual 2