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Customer Service Independent Living

Location:
Houston, TX
Salary:
$25/hr
Posted:
February 21, 2024

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Resume:

LIFESTYLE COORDIANTOR/ACTIVITES DIRECTOR/ COMMUNITYSALES

Chelsey Wallace

OBJECTIVE

I truly love to see others smile and make sure to always give others positive energy. I have always been known for being organized and great with time management.

CONTACT

ad3s82@r.postjobfree.com

904-***-****

Education

1.University of North Florida

Bachelor’s degree, business/Health Administration

2014

SKILLS

1.Excellent Verbal and Written Communication Skills

2.Microsoft: Word, Excel, PowerPoint and Outlook (20 years)

3.Event Planning (7 years)

4.Time Management

5.Setting Goals

6.Community Outreach

7.Scheduling

8.Creative Design

9.Multitasking

10.Volunteer Management

11.Customer Service

12.Hospitality

13.Skilled, Assistant and Independent Living

14.Health Management

15.Marketing with high success rate

16.Documentation

17.Donations

18.Fundraising

19.Guest Service

20.Hospitality

21.Instructions

22.Lease Consultant

23.Master Marketing

24.Musical

25.Office Management

26.Sales Reporting

Work Experience

1.Lifestyle Coordinator

The Buckingham Independent Living

Nov 2023 - Jan 2024

• · Weekday Exercise Instructor

• New Residents Host

• · Creator of Weekly, Daily and Monthly Activity Schedule

• · Flyer Creator for weekly and monthly activities

• · Decorator and Host for events

• · Host of Holiday events · Volunteer Scheduler

2.Activities Director

Brookdale Senior Living

Feb 2023 - Oct 2023

• Morning greeting to every resident about activities planned for the day.

• Creator of Weekly, Daily and Monthly Activity Schedule

• Flyer Creator for weekly and monthly activities

• · Decorator and Host for events

• · Host of Holiday events

• · Volunteer Scheduler

3.Director of Sales

Gap Incorporation

Jan 2017 - Jan 2023

• Implemented a strategic sales strategy to increase sales revenue and achieve company targets.

• Forecasted sales trends and analyzed market data to develop effective sales forecasts.

• Led business development efforts to identify and pursue new growth opportunities.

• Executed marketing initiatives to promote brand awareness and drive customer engagement.

• Cultivated and maintained strong client relationships to enhance customer satisfaction and loyalty.

• Managed and directed a high-performing team to achieve sales objectives and deliver exceptional customer service.

Private Caregiver/ Activities Director

Cecile Monette

Aug 2015 - Jul 2017

Director of all Sales past, present and future

Created and maintained accurate records and sales reports.

Created strategies and plans to achieve the set business targets.

Weekly Advertising

Organize staff work schedule.

Built and maintained good and lasting relationships with customers.

4.Women's Basketball Team Manager

University of North Florida Athletic Department

Nov 2009 - Mar 2013

· Manager-On-Duty · Leasing Consultant · Daily Scheduling Visitor Events · Greeted family/friend visitors · Answered all front desk phone calls · Assisted all management on their personal breaks · Monthly rent collector from residents and family · Weekly filing of all employee and resident documentation

References

1.Vice Principal at Clay County School District

Janice Tucker

I have known Ms. Chelsey Wallace since 2001. I have watched her mature into a responsible, respectful and hardworking young adult. Ms. Wallace is devoted to whatever job or responsibilities given. She is outgoing and has a great rapport with her peers, seniors and young youth. Ms. Wallace's work ethic and relationship building skills would be as asset to any organization.

2.Executive Director at Natchitoches Parish Housing Authority

Rhonda Kay

Chelsey assisted our family by helping take care of my mother. We were at a point to where we needed help due to my mother's mobility issues. Chelsey has that special touch in bonding with the elderly. While getting my mother to do the necessary day to day activities, Chelsey found a way of making my mother comfortable. There was constant laughter and joy between the two of them. Chelsey provided services which including bathing, dressing, distributing medicine, transportation to appointments, improving cognitive functions. entertainment, etc.

3.Retired collegiate basketball coach at Univeristy of North Florida

Mary Tappmeyer

She was a manager of my basketball program and did an excellent job. She is a releno less worker and can deal with a variety of situation and people. She is a tremendous hard worker!



Contact this candidate