Timothy S. Morris

Atlanta, GA ***** 770-***-**** ad3s7i@r.postjobfree.com linkedin.com/in/timothy-s-morris

TECHNICAL AGILE DELIVERY MANAGER

Results-driven, CSM certified scrum master and senior technical delivery manager with years of leadership experience. Orchestrated the global team’s successful transition from Waterfall’s linear flow to Agile’s iterative approach. Recognized by senior management for the ability to simplify complex tasks in delivering solutions which improved the team’s efficiency. Committed to mastery of project management principles through the current pursuit of a PMP certification. Passion to utilize agile principals and leadership towards projects and opportunities.

CORE COMPETENCIES

Agile Project Management Scrum Kanban Servant Leadership Sprint Events: Sprint Planning, Daily Scrum, Sprint Review & Sprint Retrospective Product Backlog Sprint Backlog Increments User Story Refinement Performance Optimization Technical Project Management Waterfall Project Management Network Architecture Strategic Reporting & Analysis Excellent Communication Skills Attention to Detail Critical Thinker Excellent Organizational Skills Quality Assurance Testing End-to-End Project Management Written Communications Project Implementation

TECHNICAL SKILLS

CSM SDLC Cisco Systems & Technologies Routing Protocols TCP/IP LAN WAN DHCP MPLS

Oracle SQL HTML Jira JQL MS Project Microsoft Office Suite (Word Excel Wireless

PowerPoint SharePoint Outlook) ADVA Test Suite (201, 210, 825)

CERTIFICATIONS

CSM: Certified Scrum Master, Badge ID: 1900856

EXPERIENCE

British Telecom – Atlanta, GA July 2023 – December 2023

Scrum Master

Reformed project management to surge efficiency by leading the global team’s transition from Waterfall to Agile starting with the migration of product launch data from legacy spreadsheets to the Jira database platform.

Resolved the team’s impediment to adopt Jira by creating easy to understand, yet detailed, interactive training materials.

This enhanced the team’s efficiency by improving all three Pillars of Empiricism, (Transparency, Inspection and Adaption).

Enhanced inspection and adaption by replacing outdated manual spreadsheets with customized Jira dashboards.

Coached the global team on the Scrum framework who then became self-organized, cross-functional high performers.

Identified and eradicated early impediments by coaching the team to keep the Daily Stand-ups under 15 minutes and work together towards the Sprint Goal.

Utilized Jira to enhance transparency and communication between the Scrum Team and Management through Velocity, Burn-Down, Scatter and Cumulative flow charts.

Facilitated the various Agile ceremonies ensuring compliance and participation to include Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.

Served the Product Owners by coaching the best practices for backlog management.

•Aligned with the Scrum Guide 2020 in adhering to the Agile Manifesto’s 4 values and 12 principals.

British Telecom – Atlanta, GA April 2012 – July 2023

Technical Delivery Manager

Owned the coordination and delivery of simultaneous end-to-end project deliveries from conception to deployment, while securing alignment with objectives and client expectations.

Coached multiple high-performing cross-functional globally distributed teams utilizing Agile principals in the launching of Ethernet, Internet and Fixed Wire Access suppliers across the Americas (LATAM, Canada, and the USA) onto BT’s new Global Fabric Platform.

Executed the rollout of 60 international Point-to-Aggregate hubs, 70 Point-to-Point circuits, 8 Ethernet Access suppliers, and 8 Data Centers (4 in USA, 3 in Asia Pacific, and 1 in Europe), plus expansion of Equinix services to 6 European countries. This resulted in the highest percentage of deliveries from my unit during the 2020-2023 timeframe.

Organized the Carrier Neutral Facilities Launch Program, migrating services from BT’s existing GPoP’s to the Equinix facilities. This enhanced BT's Global Cloud-Based services by 15% through enablement of BT’s P2A access via the Equinix Fabric (ECX).

Researched, documented and presented an extensive process improvement program of the overall end-to-end delivery, improving the team’s interactions and understanding with its simplified ability to drill down to the required detail.

Designed and coded an HTML-based, detailed front end which vastly improved the entire team’s ability to navigate the widespread document repositories enhancing the team’s efficiency and effectiveness by over 50%.

Created and managed realistic and credible project plans, negotiated project deliverables, milestones, and target dates.

British Telecom – Atlanta, GA April 2010 – March 2012

Senior Network Service Developer

Completed comprehensive Layer 2 Network Verification Tests (NVT) to evaluate Global Metro Ethernet supplier networks, ensuring MEF compliancy in maintaining BT’s highest standards of network performance full time for 2 years plus an additional 3 years providing backup/overflow acceptance testing support.

Produced detailed technical reports based on these NVT results.

British Telecom – Atlanta, GA April 2003 – March 2010

RAS Development British Telecom – Atlanta, GA

• Created low-level, high-level and end-to-end solution designs supporting the BT Global Remote Access Network. These designs

were instrumental in the closure of the Infonet VPN services network (IVS), Migration of MobileXpress (MX) services to the BT

MPLS Network, BT global LAC migrations and Authentication Server migrations for DSL networks in Belgium and Germany.

Utilized extensive SQL skills in owning the end-to-end migration and verification of extensive databases between Unix RADIUS AAA authentication servers located in Global Data Centers and used to collect usage and billing records.

Adhering to the SDLC Process, conducted verification testing of the newly delivered features during the testing phase of each staged release. This task included updating the MxToolkit Low Level Design (LLD) to properly reflect the latest capabilities and network configurations. Defined product requirements during the Planning phases. Provided comprehensive technical support during the Deployment and Maintenance phases.

Created low level network diagrams supporting all lab and staging interconnectivities to BT’s active MPLS network.

Relevant History

British Telecom – Atlanta, GA, Manager – Engineering Standards Web Site

British Telecom – Atlanta, GA, Shift Manager – Global Network Management Center

US Air Force, RAF Martlesham Heath, UK, Staff Sergeant, Telecommunications Systems Control

Education

Telecommunications Systems Control Program

United States Air Force – Biloxi, MS

Professional Development

Introduction to 5G - LinkedIn

Introduction to SD/WAN - LinkedIn

Mobile 5G Bronze Learning Pathway - Route2Learn

Professional in Project Management (PPM) Bronze Shell - Route2Learn

8950 AAA: Configuration with PolicyFlow and Troubleshooting – Alcatel-Lucent

Cisco CCNA Boot Camp - Global Knowledge

Border Gateway Protocol Configuration - Global Knowledge

Building Scalable Cisco Networks (BSCN) - Global Knowledge

Interconnecting Cisco Network Devices (ICND) - Global Knowledge

Internetworking with TCP/IP - Global Knowledge

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