Seattle, WA *****

AMANDA P. NITZSCHE

GLOBAL EVENT PRODUCTION PROGRAM MANAGEMENT SAFETY

Delivering fun, engaging, and informative multimillion-dollar programs, projects, and events. CREATING STRATEGIZING PLANNING ORGANIZING EXECUTING DIRECTING EVALUATING INNOVATING

“My checklists have checklists.”

Attendee-, accessibility-, & safety-focused leader Creating successful live and virtual programs for diverse, internal and external corporate clients. Known to motivate high- performing, non-reporting teams while improving and standardizing processes. Skilled in building trust, aligning efforts, balancing priorities, managing budgets, meeting timelines, and driving results.

Insightful in delegating duties and expanding accountability in support of employee professional growth. Nurturing mentor. Collaborative in building relationships, partnering with executives and vendors, and guiding teams.

Systematic in defining operational strategies, improving data capture, enhancing reporting, and protecting confidentiality. Informative in establishing expectations and boosting internal and external communications. Succinct in delivering executive, board, and public presentations.

Knowledgeable regarding local, state, and federal rules, regulations, and laws, and technology innovations.

“… a recognized leader in the … events community with strong vendor and venue relationships in place. … trusted … reputation for executing top-tier events…” Amazon performance document DEPENDABLE ORGANIZED DEDICATED ENGAGING ENTHUSIASTIC T E C H N O L O G Y

Smartsheet SharePoint Altru (CRM) Crestron & other video & media systems Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

Proficient in troubleshooting complex audiovisual setups and working within tight, time-sensitive constraints. C A R E E R N A R R A T I V E

“She inspires by example to deliver the best results possible under extremely tight timelines with her contagiously energetic and positive influence” ~ Tim Westfall, Department Manager. Concord Technologies, Seattle, WA

Marketing Event Program Manager July 2023 – Present (Contract) Healthcare Technology B2B SaaS

First Event Manager for company. Created and operationalized Event program for Marketing department. Created and implemented scalable processes and department SOPs. Program Managed the launch of full department Smartsheet deployment.

Led the Event Management of concurrent national tradeshow exhibits with budgets of ~100k. Acted as Project Manager for the operationalizing of Marketing department processes.

Formalized Event proposal process and KPI tracking. 206-***-**** ad3s5d@r.postjobfree.com

VALUE OFFERED:

17+ Year Career

Engaging, Convivial Presence

Event Safety, Security, & Accessibility Expertise

Full Lifecycle Leadership & Budget Management

Federal, State, & Local Regulatory Compliance

Team Training & Empowerment

Process & Operational Improvements

Program, Project, & Operational Leadership

Vendor Relationship & Contract Management

Cloud-Based & B2B Collaboration

Bold Ideas & Innovative Solutions

Long-Term Relationships & Extensive Network

Amanda P. Nitzsche 206-***-**** ad3s5d@r.postjobfree.com Page 2 of 3 Freelance Consulting & Professional Break March 2020-2023 Kept skills sharp through ongoing industry involvement and freelance consulting while attending to extended personal matter. Participated in online conferences and attended virtual professional development webinars. Reinvigorated network connections and mapped next-step career strategy. Pending EIC review of credentials to sit for CMP.

Rallied contacts in producing 2021 Independence Day pyrotechnic event. Collaborated with jurisdiction fire, rescue, and police authorities as event safety supervisor. Stepped in at last minute and delivered successful show.

Stayed current and engaged with industry trends. Attended 2021 Professional Lighting and Sound Association

(PLASA) in London and NAMM in 2022. Took Motion Picture Safety 101, General Safety Awareness Course and Actsafe’s COVID-19 Safety Procedures Course in 2022. Pending EIC review of credentials to sit for CMP certification. Amazon, Seattle, WA

Senior Event Producer 2015-2020

Online retail pioneer and American tech multinational with e-commerce, cloud computing, digital streaming, and artificial intelligence interests; one of the Big Five US information technology industry companies. Spent first 10 months employment as vendor—2nd department hire for newly opened flagship event space. Transitioned to regular employee in 2016. Established first Amazon internal event venue program from scratch, including creating event management tools, and customizing off-the-shelf operational software. Created, centralized, and operationalized companywide internal event venue policies, procedures, and staff training standards; scalable for current and future venues. Performed risk assessments, established safety protocols, and delivered engaging events for 150 to 10,000+ attendees. Personally, or supported junior Producers in, executing 300+ live and virtual events, annually, between 3 Seattle event venues: Amazon’s flagship event venue the Seattle Meeting Center, The Seattle Spheres, Arizona Building Event Venue Seattle, plus the Tokyo, Japan event venue. Selected external vendors and managed relationships.

Created scalable, data-driven operational program and documented SOPs for each event space, including The Spheres’ high-touch environment. Advised on design and layout for new facilities (Arizona Building in Seattle in 2019, Tokyo in 2020) and laid foundational plans for current international expansion. Defined KPIs for operational improvements.

Drastically reduced event planning timeline. Created selection logic and standard event packages with customized off-the-shelf operational software. Took weeks and months of back-and-forth planning down to 30 minutes for primary event execution planning meeting. Centralized planning portal and trained users – 8 weeks from ideation-to-introduction.

Developed safety and security measures and operational best practices in collaboration with Health and Safety, Accessibility, and Security Departments. Established processes and identified unique and dependable resources; created SOPs reflecting prevailing standards and regulations.

Launched International Event Safety Program. Galvanized teams across cross-functional departments for OSHA certification and large-scale emergency response training. Led project team to upgrade accessibility technology and integrated safety incident reporting software.

Protected confidential data, access tiers, and personal information in collaboration with IT. Created reporting tools and captured by-location incident data, globally; tracked compliance, met HIPAA confidentiality requirements, and identified trends and training needs.

Choreographed engaging, high-level internal and external events with many, many moving parts including live- streaming and recording. Received consistently high customer and audience satisfaction metrics. Provided dotted line management and mentorship to 6-person producer team and supervised 12-person (or more) technical team and 30+ over-hire crew members.

Represented company professionally. Welcomed, directed, and chatted with influential leaders, cultural icons, musicians, entertainers, and high-power executives during behind-the-scenes interactions; one high-level visitor commenting “You have the coolest job in the company.” Set standard for customer experience and client-facing interactions.

Hand of God Wines and VUDE Event Space, Seattle, WA Marketing and Event Manager 2015 (3-month interim role prior to Amazon contract opportunity.) Boutique winery offering event, business gathering, and Velvet Underground Dining Experience (VUDE) space and planning services. Amanda P. Nitzsche 206-***-**** ad3s5d@r.postjobfree.com Page 3 of 3 Created, developed, and documented event execution procedures and brought services to industry standard. Made recommendations for ongoing operational, safety and security improvements. Coordinated event space marketing and branding efforts – print and digital. Managed beginning-to-end event guest experience and post-event reporting expectations.

Created unified digital marketing plan including researching and recommending CRMs and other data analytics tools.

Cultivated business relationships. Expanded space service offering with addition of 4 new vendors. Attracted repeat and referral business during short tenure because of consistently delivered excellence. Museum of History & Industry (MOHAI), Seattle, WA

Event Lead and AV Coordinator 2003-2015

Largest private heritage organization in Washington State; collection of nearly 4 million artifacts, photographs, and archival materials. Established operational processes, procedures, and protocols, instituted checks and balances, and developed repeatable, scalable practices. Hired, grew, and trained event team. Introduced and enforced stringent safety, security, and facility shutdown protocols. Directed 5-7-person event staff and coordinated myriad external resources, partners, vendors, and volunteers in successfully planning and executing 170+ private events and public programs, annually. Sound, video, & stage management Corporate meetings, auctions, lectures, galas, banquets & weddings.

Championed successful programs and events. Partnered with event and program stakeholders and collaborated cross functionally in establishing timelines, expectations, and planned outcomes.

Orchestrated day-of event operations and directed volunteers and vendors – caterers, florists, security, musicians, and rental companies. Oversaw audio and visual technical integrations and compliance.

Mitigated risk and resolved emerging issues, rapidly. Provided public face and point-of-contact for vendors, partners, and museum leadership. Orchestrated tightly timed set-ups for after-hours events.

Met stringent financial constraints. Created top-drawer events on shoestring budgets. Optimized dollars spent and exceeded attendee and host expectations. Provided detailed event and expenditure reporting.

Ensured guest safety and museum artifact security. Managed security teams and museum staff during events hosting up to 1000 guests and large-scale programs serving up to 5000 visitors, daily. Established closing protocols verifying facility security following frequent after-hours events.

Led museum safety committee. Coordinated safety drills, made facility safety and security recommendations, and verified Fire, ADA, OSHA, and other safety regulation compliance.

Created new, updated existing, and documented operational procedures for relocation to Naval Reserve Armory, National History Landmark building. Functioned as key member of museum operational leadership team and contributed expertise and planning to “MOHAI 2012” new facility launch. C E R T I F I C A T I O N S, L I C E N S U R E, & A F F I L I A T I O N S OSHA 30 certified

Licensed Pyrotechnician in Washington State 2015-Present With Homeland Security handlers permit for explosives, renewed annually

(Including New Year’s Eve 2017, Space Needle pyrotechnics) Attended:

London PLASA conference (2017, 2018, & 2020) Event Safety Alliance Summit (2016, 2017, 2018, 2020, 2021 & 2022) Special Event Safety Seminar (2018) Crowd Safety Symposium (2018) LDI (2016) Featured speaker:

Globally facing Event Safety Alliance online training (ESAT) 2016 Video content still in distribution

N O T A B L E S

Lifelong autodidact, voraciously researching and absorbing knowledge needed for ongoing career advancement. Venue Manager, Seattle Fringe Festival's Eastside Showcase 2001 Founding Company Member, Second Story Repertory, Redmond, WA

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