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UX/UI Researcher

Location:
Asheville, NC
Salary:
110000
Posted:
February 21, 2024

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Resume:

Sam Hartman

440-***-**** ad3s44@r.postjobfree.com Asheville, NC

https://www.linkedin.com/in/samanthathartman/ samhart.org EXPERIENCE

Trash Monster, Asheville, NC 12/2023 - Present

Founder

● Pioneered a visionary venture committed to revolutionizing creativity by championing eco-conscious practices in art studios and craft workshops across the vibrant landscapes of the greater NC area.

● Illuminated the path to sustainable artistic expression through immersive workshops tailored for esteemed organizations such as Black Girls Guide, Kim Brattain Media, Flora Farm & Design, and Open Roads, fostering a community dedicated to mindful creation.

● Empowered and inspired creatives by disseminating cutting-edge sustainable methodologies via dynamic social media engagement, captivating blogs, and personalized mentorship sessions, igniting a profound shift towards a greener, more conscious artistic landscape.

https://www.samhart.org/work/trash-monster

Open Roads, Santa Monica, CA (Part-Time) 06/2020 – Present Creative Director & Education Designer

● Creating and launching first Open Roads magazine publication by recruiting artists through gmail, outlook, instagram, and linkedin, while designing the full layout design in Adobe Indesign, Adobe Photoshop, Adobe Illustrator, and Procreate, in addition to seeking funding by managing contacts and communication via Mailchimp and Classy, and navigating print and publication by building relationship with Jaunt Media to handle initial print and distribution.

● Designing outdoor education trips in awe-inspiring natural environments like the Gates of Ladore or the Salmon River for low socioeconomic status students to learn about and appreciate nature for the first time through photography and reflective writing in hopes they will gain self-efficacy and confidence to put themselves into new opportunities of growth.

● Mentor students through their journey of adolescence via in-person visits, zoom, facetime, calls, emails, and social media to encourage bravery through the idea of writing their own life story instead of having it written for them.

● Planning all trip logistics like travel, dietary issues, permissions, and documentation in addition to gathering appropriate gear for participants through tools and platforms like Google Sheets, Google Docs, Google Slides, Google Forms, Zoom, Skype, Facetime, Powerpoint, Keynote, Canva, Grammarly, Mailchimp, Wix, Printify, Classy, Hootesuite, Docusign. https://www.samhart.org/work/open-roads

Bayer Crop Science, St. Louis, MO 09/2022 – 12/2023 SR. UX/UI Researcher & Sustainable Design Strategist

● Driving results through comprehensive multi-method research, to shape core user experience designs. Research methods include but are not limited to card sorting, interviewing, user acceptance testing, affinity diagramming, crowdsourcing, desirability testing, experience prototyping. Primarily ran through UserZoom, Microsoft Teams, and Miro.

● Collaborates cross-functionally with internal teams internationally to inspire sustainable transformation at an organizational level. This allowed teams in different states and countries to find similar ways of working to streamline an overarching goal of enterprise blueprinting.

● Guiding workshops and research teams through Agile Manifesto, IBM's Design Thinking, and Google Ventures' Design Sprints via AHA! and Miro to continue momentum and keep the team on track for stakeholder deadlines.

● Leading 3 out of 10 work streams for an end-to-end enterprise-level blueprinting effort created via Miro, Microsoft Excel, and AHA! with data from our customer experience audits, behavioral mapping, case studies, and design workshops.

● Created flat mock-ups for both desktop and mobile applications via Adobe Illustrator, Adobe Indesign, Figma, and Miro for engineers to work from.

Camp Thunderbird for Boys, Bemidji, MN 06/2018 – 08/2021 Assistant Director, Special Programs Director, Pottery Specialist

● Fostered creativity, and sustainability at this live-in community through outdoor events and cultural activities for an internationally diverse group of over 270.

● Using the entire Google Suite, was the primary liaison for parents and guardians to express concern, communicate with camp, and donate to the attached scholarship foundation.

● Managed a team of 76 employees and their day-to-day tasks through weekly one on one check-ins to maintain health and wellness while caring for over 200 children at a time. https://www.samhart.org/work/outdoor-education-programming Flora Farm & Design, Denver, NC (Freelance) 01/2021-03/2023 Creative Partner

● At a sustainable hemp farm in North Carolina, my contributions span social media strategy, brand building, sustainable design assistance, narrative development, and logo design.

● Designed logo and branding via Procreate, Adobe Illustrator, and Adobe Photoshop

● Consulted on how to shape online presence through social media and website while crafting a story of sustainability to highlight the triple bottom line they follow

● Assist in eco-conscious system design using A.U.U.D.I.O. analysis and life cycle analysis of each section of their business using case studies, secondary research, design ethnography, and Miro.

● Often visited location to play a hands-on role in nurturing the land and conduct exploratory research. Zacharias Sexual Abuse Center, Chicago, IL 01/2022-08/2023 Interim Grant & Marketing Manager

● Led collaborative grants coordination in person and managed all documents in Microsoft Suite and Teams Calendars,

● Skillfully crafting narratives and copywriting to resonate with funders while orchestrating precise timelines to manage over

$115,000 of grants.

● Created marketing initiatives that amplified our presence across diverse channels like instagram, tiktok, facebook, and linkedin while fostering strong donor relationships through strategic communication via in-person meetings, zoom calls, factimes, phone calls, and emails.

● Revitalized key programs and fundraisers like our annual 5k previously shut down due to the covid-19 epidemic, championing inclusivity, and harnessed Chicago's non-profit landscape insights via seminars to drive growth. Gulfstream Aerospace X SCADPro, Savannah, GA (Freelance) 08/2020-01/2021 Project Manager & Client Liaison, Sustainability Designer

● Guided a team of creatives from 9 countries and 4 professions through the iterative design process as we designed a new Cursor Control Device for Gulfstream's legacy.

● Developed custom sustainability analysis using methods derived from Martha Nussbaum's Capabilities approach and AUUDIO analysis to track the impact of potential design solutions to prevent harm against people, planet, or profit through irresponsible progression.

● Responsible for designing research plans documented in Google Docs, transforming open questions into formal research plans to advise our feature development, level of usability, and research roadmaps.

● Utilized creative forms of research for product development and working with diverse groups of users using methods including usability labs, contextual interviews, surveys, physical prototyping.

● Responsible for turning findings into meaningful insights that generate empathy and encourage action on behalf of users and customers through affinity mapping and custom information digestion.

● Facilitated workshops and instilled best practice frameworks to meet business needs. Those frameworks include but are not limited to IBM’s Design Thinking and Google Ventures Design Sprints. https://www.samhart.org/work/gulfstream

Delta Airlines X SCADPro, Atlanta, GA (Freelance) 11/2019-03/2020 UX Researcher, Designer, Project Manager & Client Liaison -Design Sustainability

● Lead a team of diverse creatives to provide sustainable design strategies that support Delta's green initiatives and redirect commercial airline waste.

● Provided sustainable strategy-based creative facilitation while working with concepts like circular economies, waste management, education, and A.U.U.D.I.O. recognition.

● Responsible for designing research plans -transforming open questions into formal research plans to advise product development and project roadmaps.

● Utilized creative forms of research for product development and working with diverse groups of users using methods including usability labs, material studies, physical prototyping, cognitive walkthroughs, ergonomic analysis, exploratory research, scenario description swimlanes, etc.

● Responsible for turning findings into meaningful insights that generate empathy and encourage action on behalf of users and customers.

● Facilitated workshops and instilled best practice frameworks to meet business needs. Those frameworks include but are not limited to IBM’s Design Thinking and Google Ventures Design Sprints. https://www.samhart.org/work/delta

Tybee Island Marine Science Center, Savannah, GA (Freelance) 05/2015-06/2018 Project Manager, UX Research Analyst & Biomimetic Designer

● Spearheaded a green team of creatives through biomimetic education and the iterative design process to create 7 activities that make up 1 large permanent exhibit to educate the community on sustainability and the functions of their environment.

● Facilitated creative workshops with Wall Crawls Inc, Tybee Island Marine Biologists, Cambridge 7, and Satille Satille to bring all minds working on the same project together.

● Responsible for designing formal research plans for product development, roadmaps, features, etc.

● Conduct research with users utilizing surveys, interviews, simulation exercises, stakeholder walkthroughs etc. throughout the product development lifecycle.

● Responsible for turning research findings into meaningful insights to pass along to the team and stakeholders. https://www.samhart.org/work/timsc

Awards, Publications, Mentions:

● Superhero of Sustainability Robert Almand Mention, 2021 o Savannah College of Art and Design for creative facilitation and comprehensive design research at Delta AIrlines

● Leonard Nance Award for Excellence in Research, 2018 o Stetson University for Sociological Study on vulnerability in women ages 18-23 presented in a creative art and mixed media gallery

● Scott Miller Award for Philanthropy, 2016

o Stetson University for raising over $30,000 for Breast Cancer Awareness through a series of events https://www.samhart.org/work/awards-publication

Other Research Projects:

● Outdoor Ethics: Design and Hydroclimatology. Research catalyzing civic engagement through an appreciation for the personal impacts of climate change and water cycles.

● Behind the Wall: A Look into Women's Vulnerability. Award winning research done on the socialization of women and its effects on their vulnerability. Study focused on women in their late teens and early twenties.

● https://www.samhart.org/work/apartntogether

● https://www.samhart.org/work/pavel-the-pot

Education

● Savannah College of Art and Design, MFA in Design for Sustainability with a focus in Research & Project Management

● Stetson University, BFA in Studio Art, Digital Art with a Minor in Sociology & Entrepreneurship



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