LUZ MINDY JAIME
Bilingual Sales/IT Support Professional
**** ***** ***** ****** *********
Florida 34208
************@*****.***
S K I L L S
L A N G U A G E S
English — Native
Spanish — Native
Experienced specialist with a passion
for delivering outstanding service.
Proactive, customer-orientated
professional with over 4 years of
experience in reputable shops.
Self-motivated, team player with
strong organizational and
interpersonal skills.
Always looking to learn new skills,
take on extra responsibilities, and
grow professionally.
Experienced in training and
mentoring new members of staff.
Confident public speaker with
experience of giving presentations
and training sessions.
Have worked in busy, pressurized
environments where high standards
are expected.
My dedication and passion has been
recognized with awards, praise, and
extra responsibilities.
Bilingual Sales and Customer
Service
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· Teamwork
· Customer service
· Sales
· Leadership
Binary coding,
troubleshooting
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· Problem-solving
· Problem-Solving
· Technical support
· Communication
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E X P E R I E N C E
Bilingual Sales Representative 2015 — Present
Pineapple Painting Bradenton, Florida
Bilingual Editor 2010 — Present
Self employed Bradenton, Florida
E D U C ATION
Business Technology 2000 — 2004
American Business Institute Brooklyn, New York
IT Support Professional 2023 — 2024
Global Florida USA, Trenque Lauquen Argentina
Binary code, troubleshooting updating, installations
· Handled customer complaints with empathy and composure.
· Proactively participated in meetings and helped create new practices.
· Consistently met my short and long-term targets.
· Answered calls, responded to emails, and spoke with clients face-to-face. Processed a range of documentation and entered information into databases.
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· Trained, coached, and supervised new staff members.
· Accurately handled large amounts of money on the cash register.
· Pitched ideas on how to improve performance and efficiency.
· Helped management to identify workflow issues and find solutions.
· Supervised and delegated tasks to a team of [12] people.
· Analyzing contents for editorial corrections and quality control
· Proactively participated in meetings and helped create new practices. Processed a range of documentation and entered information into databases.
·
· Handled customer complaints with empathy and composure.
· Consistently met my short and long-term targets.
· thinking for a living.
Remote living and have an impact on the world around them, helping others represent themselves correctly
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Often working with writers, publishers, designers, artists and other editors to reach a common goal.
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working with technology for all types of documents to edit, but not only reason for editing. My goal is always the same: to improve communication.
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· Becoming essential to others in all areas of the editing field Experienced to use recognition of others thought by written description in English and Spanish, verbal and written in timely manners
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