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Customer Service Representative

Location:
Detroit, MI, 48235
Posted:
February 21, 2024

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Resume:

Ashley Giles

Detroit, MI *****

ad3s0l@r.postjobfree.com

+1-757-***-****

Experienced with background as Direct Care Specialist and Customer Service Representative looking to join a growing entrepreneurial organization as part of an accomplished team. Core Qualifications

MS Office proficient CPR/ First Aid

Superior organization skills Drug administration trained Staff training and development MORC Trained

Strategic planning General housekeeping ability

High customer service standards Medical terminology knowledge Work Experience

Production Operator

FIAT CHRYSLER AUTOMOBILES FCA - Warren, MI

May 2018 to Present

Build vehicles assembly method in a safe environment. Customer Service Representative

Concentrix - Farmington Hills, MI

November 2017 to May 2018

Called Chrysler customer who purchased cars that may have a recall to schedule an appointment with the dealership for the customer. Data entry and emails was done daily. Home Health Specialist

Kizan Homes - Royal Oak, MI

July 2016 to August 2017

Assisted with adequate nutrition and fluid intake. Comforted resident and provided reassurance and encouragement. Positioned resident for comfort and to prevent skin pressure problems. Assisted with transferring resident in and out of wheelchairs and adaptive equipment. Groomed, bathed and assisted with toileting.

Direct Care Worker

Angels' Place - Southfield, MI

March 2014 to July 2016

Observed and documented client status and reported health. Read and recorded temperature, pulse and respiration. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation and assistance to clients. Cleaned and organized living quarters. Facilitated games and other activities to engage clients.

Customer Service

Walmart - Livonia, MI

June 2011 to July 2012

Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Computed accurate sales prices for purchase transactions. Prevented store losses using awareness, attention to detail and integrity. Education

High School Diploma

Mumford HS

2009

Wayne County Community College

Skills

• Customer service

• Manufacturing

• Machining

• Warehouse experience

Certifications and Licenses

CPR/First Aid



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