Customer Service Representative
Resume:
Ashley Giles
Detroit, MI *****
***.*******@*****.***
Experienced with background as Direct Care Specialist and Customer Service Representative looking to join a growing entrepreneurial organization as part of an accomplished team. Core Qualifications
MS Office proficient CPR/ First Aid
Superior organization skills Drug administration trained Staff training and development MORC Trained
Strategic planning General housekeeping ability
High customer service standards Medical terminology knowledge Work Experience
Production Operator
FIAT CHRYSLER AUTOMOBILES FCA - Warren, MI
May 2018 to Present
Build vehicles assembly method in a safe environment. Customer Service Representative
Concentrix - Farmington Hills, MI
November 2017 to May 2018
Called Chrysler customer who purchased cars that may have a recall to schedule an appointment with the dealership for the customer. Data entry and emails was done daily. Home Health Specialist
Kizan Homes - Royal Oak, MI
July 2016 to August 2017
Assisted with adequate nutrition and fluid intake. Comforted resident and provided reassurance and encouragement. Positioned resident for comfort and to prevent skin pressure problems. Assisted with transferring resident in and out of wheelchairs and adaptive equipment. Groomed, bathed and assisted with toileting.
Direct Care Worker
Angels' Place - Southfield, MI
March 2014 to July 2016
Observed and documented client status and reported health. Read and recorded temperature, pulse and respiration. Planned, prepared and served meals and snacks according to prescribed diets. Provided transportation and assistance to clients. Cleaned and organized living quarters. Facilitated games and other activities to engage clients.
Customer Service
Walmart - Livonia, MI
June 2011 to July 2012
Prevented store losses using awareness, attention to detail and integrity. Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning. Computed accurate sales prices for purchase transactions. Prevented store losses using awareness, attention to detail and integrity. Education
High School Diploma
Mumford HS
2009
Wayne County Community College
Skills
• Customer service
• Manufacturing
• Machining
• Warehouse experience
Certifications and Licenses
CPR/First Aid
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