James D. Cottrell
Derby, CT 06418
SUMMARY
Energetic self-motivated Manager seeking a position as a Facilities Manager where extensive experience will be utilized. Experienced in budgeting. Background in manufacturing and service sectors includes managing purchasing, distribution, and customer service. Able to work in teams as a leader or contributing member. Experienced in presenting ideas and concepts to groups. Excellent research skills. Works well under pressure. Quick learner who enjoys troubleshooting. Computer skills include:
Windows XP
Word
Excel
Office 365
Maximo
Lotus Notes
Fed Ex Powership 2
UPS Maxiship
DHL Easyship
Ariba (SAP)
Internet Explorer
EDUCATION
Norwalk Community College, Norwalk, CT
General Studies
J.M. Wright Technical School, Stamford, CT
General Studies
HS Diploma
PROFESSIONAL EXPERIENCE
eBay
East Coast Regional Manager Oct 2022- Jan 2024
Aramark July 2019-Oct 2022
Facility Director
The Millenium Group July 2015-July 2019
Facility Manager
• Manage facility operations for the New York Metro and Toronto area, to include six sites and multiple business units (including Stubhub LMT, eBay New York City, WHI Automotive Rye Brooke New York, eBay Washington D.C, eBay Boston, and Stubhub Saddle Brooke New Jersey) owned or leased by eBay, Inc., a total of over 150,000 square feet of office space.
• Manage integration of acquired business units into eBay, Inc. space and operational templates.
• Maintain communication with individual business units in regards to their needs and wants as customers of eBay, Inc.’s Facilities group.
• Implement new eBay, Inc. processes and directives for each location within my geographical area.
• Manage site personnel at each location, to include interviews, hiring, reviews, daily operations, and termination.
• Manage multi-million dollar operations and capital budget for the entire New York Metro Region.
• Manage business unit and individual moves within/without the New York City area.
• Manage construction projects/tenant improvements within the New York City area.
• Manage vendor relationships and contracts for preventative maintenance, employee relations, and various other services.
• Collaborate with various departments (Safety & Security, IT, Strategy, Space Planning) in order to meet short- and long-term goals for space utilization.
• Identify and implement innovative measures to improve customer experiences while reducing operational costs.
• Implement and manage Branding directives (internal/external signage etc.) for various business units, to include major exterior projects navigated through various city permit processes.
• Implement and manage employee amenities programs. Identify and implement innovative solutions while providing best-in-class service to personnel.
• Ensure that facility repairs remain with appropriate budget and are performed within specs and calendar.
• Implement and maintain ‘green’ programs in compliance with city and company directives.
• Manage all site business registrations and permits
Sarah, Inc. April 2010- December 2014
Direct Support Professional
Responsibilities:
Daily transportation of clients to day program
Lead and guide clients through daily jobs
Complete required paperwork daily on client progress
Maintain certifications of required courses CPR First Aid PM
Applera Corporation May 2007- August 2009
Support Services Manager
Responsibilities:
Facilities/maintenance issues at Corporate headquarters
Mailroom, reception areas and has 7 direct reports
US and Canada based fleet program 556 company vehicles
US and Canada Citibank credit card program
Iron Mountain records retention program
Office Max office supplies on line program
Company cell phone program 1300 devices
Johnson Controls, Inc.
Regional Manager Mid Atlantic Jun 2005-May 2007
Responsible for all facilities and maintenance services at DHL service center stations by providing vendor management through JCI procedures and processes.
Maintain budget for fixed cost facility management program
Contributes to daily and weekly conference calls to streamline the DHL program.
Deals directly with DFSM and SSFM DHL management to resolve day to day problems
Contributes in the long- term capital management programs for the DHL service centers
Responsible for site visits to each DHL service center in region based on account SLA
James Cottrell
DHL Express /Danzas AEI Nov 2000- June 2005
Facilities Manager
Responsible for facilities services for five campus style buildings approx 250,000square feet and 850 employees including all interior/exterior services and incoming/outgoing mail services.
Implementation of National Programs for Corporate Headquarters and 500 plus service center/field locations company records, janitorial services and waste management.
Contributes to Real Estate Group efforts for restacking of Corporate Campus until long- term solution for Corporate Office is realized. On hands with existing outside furniture storage company as well as involved with vendors for selection of current and future furniture requirements.
Responsible for direct reports 5 mailroom staff, 5 receptionists and 1 Facility Supervisor.
Manages day to day repairs and services for the 5 buildings and acts as liaison between DHL and 4 property managers.
Manages annual expenses of 6.5 million dollars for Corporate Headquarters.
Purchasing Manager
Responsible for the procurement of commodities including supplies, forms, packaging materials, forklifts, copying and imaging equipment, postage, postage equipment, temporary labor and company uniforms for 64 station locations for North America and Canada totaling a volume of 90 million dollars.
Streamlined distributor supplies program to cut down on multiple shipments with cost savings of $300 thousand dollars.
Established, update and oversee compliance of purchasing policies and procedures for North America.
Managed branding of all buildings and company owned vehicles.
Provided customer and account managers with information regarding scheduling of materials, current production sequence, in process and in-transit order status and projected availability.
Verify and process all corporate invoices payment of supplies.
Zotos International Inc, Darien Ct June 1997 – Nov. 2000
Distribution Center Manager
Set up and maintained all company literature for 5 Open Line Brands and 4 Exclusive Brands.
Filled all requests for 25 Sales Representatives Groups for literature, samples and POP materials.
Responsible for all facets of the Distribution Center.
Supported production areas with regard to material expediting and control. As required, reworked production schedules based upon customer need, contractual specifications, and vendor delivery timetables.
Swiss Army Brands,Shelton CT June 1996 – June 1997
Department Lead – AD Specialties
Responsible for picking Swiss Army watches from inventory and sending them to watch repair department to fulfill customer needs.
Moved all components and materials through computerized inventory system for AD Specialty Department personnel to assemble finished products.
Responsible for 11 department staff during Supervisor’s absence, including processing all work orders and scheduling work for staff.
James Cottrell
Service America, Stamford CT Oct. 1995 – May 1996
Supervisor – Mail Room
Supervise all mailroom Staff.
Purchased all office supplies, envelopes, copier and facsimile supplies for coporate office.
Responsible for in-house mail distribution, mailing to 68 sales office locations.
Maintained all UPS and Fed Ex shipment from corporate location.
Purchased all forms and maintained inventory for distribution warehouse in Cheverly, Maryland.
Verified and processed invoices for payment of all forms and supplies.
Updated and maintained company mailing lists through Paradox System.
Pepperidge Farm, Norwalk,CT Nov. 1977 – Aug. 1995
Supervisor Warehouse/ Facilities
Supervise office support staff.
Evaluated vendors verified prices and purchased all office supplies and envelopes to maintain cost control and assure adequate inventory.
Managed the storage of open and confidential company records.
Assisted facilities Manager in relocations of all corporate sales offices and new plants.
Responsible for handling of multiple corporate inventory accounts including allocations and expensing through journal entries.
Maintained year-end reconciliation of inventory accounts.
Responsible for daily shipments, through UPS Maxiship program, to 2800 Pepperidge Farm Distributors in locations throughout the nation.
References will be furnished upon request