Customer Service High School
Resume:
Elaine
Petroskie
*****************@*****.***
Theodore, AL 36582
CONTACT
SKILLS
Manager training Coaching and
mentoring
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• Microsoft outlook emails
Motivated and friendly worker with a flexible schedule and willing to work weekend. Work collaboratively with team members and provide excellent customer service. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.
PROFESSIONAL SUMMARY
October 2023 - February 2024
Manager Coach
Walmart, AL
February 2021 - October 2023
Manager Coach
Walmart, AL
February 2013 - October 2023
Department Manager
Walmart, AL
EXPERIENCE
Resolved escalated issues and identified solutions to avoid repeat problems
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Shared knowledge and offered guidance to employees and customers
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Completed daily opening, closing and administrative tasks for smooth business operations
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• Certified to operate forklift, electric jack and walkie stacker
• Coached and mentored employees through technical challenges Assisted with associate orientation, training and competency evaluation
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Demonstrated effective leadership, collaboration and interpersonal skills to drive teams to successful project completion
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Monitored employee productivity to provide suggestions for increased service
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Improved employee skills and increased team value with new training opportunities and empowering leadership
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Led training and onboarding programs to assist new hires with meeting targets.
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Communicated with vendors regarding back order availability, future inventory and special orders
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Implemented and improved merchandising strategies to achieve department sales goals
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Managed employee performance through disciplining, coaching and counseling
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Completed coursework towards High School Diploma in Science Education
Diberville Senior High School Sch, Biloxi, MS
EDUCATION
Contact this candidate