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Customer Service Human Resource

Location:
Versailles, KY
Salary:
11.00
Posted:
February 20, 2024

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Resume:

Constance W Hunter

859-***-**** (Home)

859-***-**** (Cell)

*** **** **

Versailles, KY 40383

ad3rzj@r.postjobfree.com

Summary

I have 19 years of experience, including as a Temporary Work, as an Environmental Clerk and as a Corp. Acct Solutions Manager in industries including Business Services, Administration of Human Resource Programs and Electronic and Other Electrical Equipment and Components, Except Computer Equipment.

Most recently, I am working at Kentucky University from November 5, 2012 to Present through their STEPS Temporary Agency.

My skills and experiences include: adding machine, calculator, contract management, database administration, digital photography, file management, indexing, inventory management, materials management, Microsoft mail, operating systems, phone systems, photocopier, postage meter, scanners, staff training.

Objective

I work hard and am very dedicated. I can help your company with success

Experience

Kelly Services, Lexington, KY

Jan. 2011 to Nov. 2011

Temporary Work

Filed records. Performed general office duties, such as operating office machines. Gathered filing materials from departments and employees. Retrieved old files as requested. Assigned identification numbers to files for indexing. Demonstrated strong attention to detail. Maintained knowledge of document management strategies. Proficient in MS Office. Displayed excellent customer service skills. Projected professional demeanor at all times. Demonstrated strong multitasking abilities. Maintained an organized filing system. Knowledge sets include: 10Key, 45 Wpm, Customer, Customer Service, Excellent Customer Service, Filing, General Office, Office Skills, Quick Learner, Receptionist, Selfmotivated, Service, Tenkey, Typing 45 Wpm. Perform general office duties such as typing, operating office machines, and sorting mail. Find and retrieve information from files in response to requests from authorized users. Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information. Modify and improve filing systems, or implement new filing systems. Eliminate outdated or unnecessary materials, destroying them or transferring them to inactive storage according to file maintenance guidelines and/or legal requirements.

Woodford county Health Dept, Versailles, KY

Apr. 2007 to Dec. 2010

Envrionmental Clerk

Assisted with billing functions. Prepared bills, contracts, invoices and checks. Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines, voicemail systems and computers. Maintained and updated files, mailing and inventory. Processed and distributed incoming mail. Prepared and edited routine correspondence and reports. Responded to requests for information. Answered and screened telephone calls. Performed data entry. Researched files. Greeted and directed visitors, deliverymen, the general public, clients and employees. Resolved customer complaints. Knowledge sets include: 10-key calculators, Adding machines, Billing software, Calculators or accessories, Calendar and scheduling software, Computer laser printers, Computer terminals, Copier, Copiers, Data base user interface and query software, Data input scanners, Database software, Desktop computers, Digital duplicating machines, Digital duplicators, Electric typewriters, Electronic mail software, Facsimile, Facsimile machines, Fax machines, Fax Machines, Laser printers, Microsoft Access, Microsoft Excel, Microsoft Office software, Microsoft Windows, Microsoft Word, Multiline Telephone, Multiline telephone systems, Multiline Telephones, Office Equipment, Operating system software, Personal computers, Phone System, Photocopiers, Photocopying equipment, Postage Machine, Postage Meter, Scanners, Telephone, Telephones, Typewriter, Typewriters.

Kelly Services, Lexington, KY

Feb. 2003 to Feb. 2007

Corp. Acct Soulutions Manager

Cooperated on all levels to develop effective internal procedures. Maintained smooth daily operations. Managed staff schedules and work assignments. Engaged in staff training. Interacted directly and productively with customers. Selected and procured goods for resale. Primary aim of the company: I did same job I did with Safety-Kleen after I was severed out. I went back as a temp. Knowledge sets include: 10-key calculators, Calculators or accessories, Calendar and scheduling software, Cell phones, Computer scanners, Desktop computers, Digital cameras, Employee Training, IBM Lotus Notes, Internet browser software, Microsoft Excel, Microsoft Internet Explorer, Microsoft Office software, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Mobile phones, Personal computers, SAP software, Scanners, Spreadsheet software, Training.

Safety-Kleen Systems, KY

Apr. 01/1994 to Aug. 01/2003

Corporate Accounts Administrative Specialists

Billed retail accounts average of $2 million per month support efforts of Corporate Account Managers. Set up retail accounts and managed contract. Liason between branches and customers for resoluition of service issues. Verify and maintain account information in two separate in-house systems. Produce reports using various systems (AS400, Infomaker, Foxfire, BAP and SAP, Manage customer billing relationships for our national retail accounts.

Licenses

Kentucky Class D/Regular Operator

Skills

10 key, adding machine, attention to detail, calculator, contract management, customer relations, customer service, data entry, database administration, digital photography, document management, email, fax, file management, general office duties, ibm, indexing, internet explorer, inventory management, laser printers, legal, lotus notes, materials management, microsoft access, microsoft excel, microsoft mail, microsoft office, microsoft outlook, microsoft powerpoint, microsoft windows, microsoft word, multi - tasking, office equipment, office skills, operating systems, phone systems, photocopier, postage meter, quick learner, receptionist, safety, scanners, scheduling, spreadsheets, staff training, telephone skills, training, typing, user interface design,languages



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