Stephanies Garcia

EXECUTIVE ASSISTANT

Proactive, senior administrative professional with a history of supporting C-level leaders in fast-paced nonprofit environments. Recognized and valued as a discreet and knowledgeable manager and partner, with the ability to juggle and prioritize needs while ensuring speedy responses to logistics and business concerns. Reputable for developing, implementing, and communicating policies and objectives, handling unforeseen issues, and serving as a liaison to clients, internal staff, and external contacts. AREAS OF EXPERTISE

Calendar Management Travel Planning Meeting Coordination Project Management iOS Expense Reporting via Concur Vendor & Supply Management Issue Resolution Special Projects Technology Management Staff Hiring & Training MS Office ADP Workforcenow Typing (80 wpm) PROFESSIONAL HISTORY

EXECUTIVE ASSISTANT TO SVP OF HUMAN RESOURCES

Deliver firsthand support to senior leaders and decision makers while managing a variety of key functions including oversight/auditing of HRIS systems (adding/training new employees and tracking system use), review of monthly invoices for Human Resources department, and resolving patient complaints. Coordinate Board packages for meetings—gather/proofread information and assemble packages for distribution. Completed monthly quality assurance reports for the executive management team. Responded immediately to shifting priorities/deadlines while expertly handling all aspects of complex global travel arrangements (commercial and private airplanes), managing multiple calendars, and resolving scheduling conflicts.

Following departure of CMO, transitioned from focused position to more comprehensive support role across company functions, including Provider Credentialing and Clinical Affairs. Challenged and regularly tapped by company CEO to assist with high- stakes projects and a variety of needs.

Overhauled and vastly improved employee records management by researching, selecting, and driving implementation of Adobe Echosign system, which enables self-management by employees while ensuring adherence to policies and an organized electronic employee record.

Played key role in communicating/clarifying expectations for employees by assisting with writing of Employee Handbook and assisting with the creation of multiple Union contracts.

Contributed to cost-saving effort by working with HR Director to research alternative travel agencies. Prepared a detailed spreadsheet that identified savings from each company. EXECUTIVE ASSISTANT TO CEO

Played pivotal role in fast-moving non-profit catering to families and children under the age of 3 years old. Provided assistance to CEO, Managing Director, and other senior leaders. Served as point of contact for Managing Director when traveling, assisted with the planning of annual company events, and ensured seamless onboarding of new employees.

Responsible for facilitating the provision of collaborative, family-center, community-based services through the coordination and collaboration among providers of services for families with infants/toddlers with disabilities. Coordinated the services of physical, occupational, and speech therapies for families across the five boroughs.

Conducted home visits in accordance with referral to Early Intervention (EI) program. Maintained extensive documentation to comply with state regulations and ensure successful billing requirements.

Achieved savings for costly executive-requested supplies by personally contacting source to secure a lower price. ad3ryr@r.postjobfree.com

The Institute for Family Health – New York, NY 2015 to Present Theracare Early Intervention – New York, NY 2014 to 2015 Stephanies Garcia Page 2 ad3ryr@r.postjobfree.com OFFICE MANAGER

Directed operations for international non-profit organization that catered to families that are victim to domestic abuse. Conducted on-site hiring and training of all administrative staff in the New York office and met with Directors to brainstorm strategies for improving productivity, and handled ordering of supplies, furniture, and marketing materials. Oversaw functionality of all systems

(phones, computers, fax machines, copiers, etc.)

Co-authored (with 3 others) a new Policies and Procedures handbook for Office Administrators.

Ensured adherence to internal customer service polices by conducting regular employee audits in respect to documentation and providing monthly on site customer service training.

Earned fast promotion (after just 4 months with company) to highest administrative position due to outstanding organizational, supervisory, and problem-solving skills. EDUCATION & CREDENTIAL

Bachelors of Science with a concentration in Organizational Psychology, St. Bonaventure University- 2011 Google Professional Technical Support Certificate – 2018 Microsoft Office Certification - 2016

MELM – Bronx, New York 2012-2015