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Social Media Customer Service

Location:
Grand Prairie, TX
Salary:
open
Posted:
February 20, 2024

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Resume:

Lakendrick Lipsey Sr.

Grand Prairie, Texas *****

ad3ryq@r.postjobfree.com

Phone : 214-***-****

SENIOR RECRUITMENT CONSULTANT

Professional HR and recruitment consultant with 8+ solid years of experience in account management, consultation, training and developing, hiring, retention, on-boarding, personal partnerships building for diversity recruitment and social media initiatives along with recruitment in related staffing solutions for top Fortune 100 companies. Well versed in offer and salary negotiation, trending, market analysis, sourcing strategies and staff forecasting. Experienced in full desk RPO and corporate recruitment. Experienced industries: Manufacturing, Aerospace, IT & Healthcare, Aviation, Finance and Fraud Customer Service

EDUCATION

Masters of Business Administration

Colorado Technical University Colorado Springs, CO

December 2017

Bachelor of Science- Industrial Technology

Mississippi State University Starkville, MS May 2008

PROFESSIONAL EXPERIENCE

Manpower CitiBank – Irving, Texas January 2020 - Present

Recruiter Finance/ Fraud Customer Service

●Screen resumes and CVs and manage job candidates throughout hiring process, from interview preparation to final-offer negotiation

●Maintain database of candidate records, including active and passive prospects, hired and fired employees, and other designations

●Provide coaching and guidance to junior-level recruiting staff

●Develop relationships with managers to build awareness of their departments, hiring needs, and job specifications

●Write and post job descriptions on relevant platforms, especially social media

●Work closely with managers to gain a comprehensive understanding of the company’s hiring needs for every role, and to meet competitive hiring goals and expectations

●Manage the full recruiting lifecycle across a variety of open roles, helping managers find, hire, and retain quality candidates

●Foster high-touch relationships using a database of qualified candidates to choose from when positions become open

●Partner with recruiting team and senior managers to design, refine, and implement innovative recruitment strategies

Lipsey’s Removal and Valet LLC – Irving, TX August 2018 to Present

Owner /Operator

●Collect metal scrap from homes, businesses, municipal recycling centers, demolition and construction sites

●Use protective equipment and safe sorting practices to protect your health

●Cut scrap metal out of structures marked for demolition

●Separate out valuable metals from household appliances

●Transport sorted materials to scrap yard

●Locate best price for different types of metals to generate the best profit

Recruiter (Aircraft Maintenance)

Aviation Institute of Maintenance - Irving, TX February 2018 to December 2019 (FAA STEP Program focus on Maintenance Operations with primary responsibilities to source and recruit qualified Airframe & Powerplant (A&P) Mechanics)

•Identify ways to build effective talent pipelines; develop sourcing and recruiting strategies to meet high-volume staffing needs

•Build and maintain relationships with aircraft maintenance schools and various channels/networks in order to promote Envoy’s maintenance career opportunities

•Manage the full recruitment life cycle

•Post internal and external job requisitions and review submitted applications

•Coordinate interview sessions and/or hiring events both locally and nationally

•Participate in hiring events and career fairs

•Travel to maintenance schools; meet and network with students; conduct presentations to promote FAA Student Temporary Employment Program (STEP) maintenance opportunities

•Collaborate with Recruitment Coordinator to ensure the pre-employment process is successfully completed for all selected candidates

•Update the applicant tracking system, spreadsheets, databases, etc. to ensure accurate requisition and candidate information

• Experience in Defense contracting, recruiting for cleared positions

•TS/SCI-cleared

Branch Manager

Trojan Labor – Irving, TX December 2016 to January 2018

Oversee all aspects of personnel management for our temporary workforce including payroll, recruiting, dispatching, maintaining, and supervising the temporary workforce that is assigned to our clients

•Dispatch temporary workers to various job sites by preparing work time tickets, distributing and collecting safety equipment, and directing employees to job site locations.

•Assist in recruiting, hiring, and other human resources procedures.

•Qualify temporary employees for work eligibility, assist applicants with the employment process, and help process payroll for completed work orders.

•Maintain and update employee files and client records.

•Conduct employee safety reviews and jobsite accident reports.

•Risk and accident management by filing timely reports when necessary and "actively" returning employees to work.

•Manage inventory records.

•Answer the telephone and assist customers with orders, invoice issues, or other requests.

Director of Admissions

National American University - Mesquite, TX November 2013 to December 2016

Adheres to all Company policies and procedures, and operates within state and federal statutes and regulations and within standards of accreditation at all times

•Successfully complete all admissions-related training programs, and displays thorough knowledge of all admissions-related training materials, policies, and procedures, as well as admissions-related documents including, but not limited to, the relevant Application and Enrollment Agreements and Campus Catalogs.

•Conduct interviews and makes recommendations on matters related to the hiring, promotion, demotion, training, and termination of Campus Admissions personnel, working in coordination with the Director of Campus Administration and, in some instances, with the RVP.

•Supervises, coordinates, and customarily and regularly directs the work of all employees within the Admissions Department at the Campus (or multiple Campuses, as assigned).

•Conduct training and coaching of Campus Admissions Representatives and administrative staff.

•Achieves enrollment volume goals for the Campus(es) as set by Corporate Officers, including the RVP, in a fully compliant fashion and in keeping with the Company’s Vision statement and Mission statement.

●Attend and participates (as requested) in new student orientation sessions and graduation ceremonies.

●Perform other duties or special projects as reasonably requested by the Director of Campus Administration and RVP.

Technologies used: Microsoft Word, PowerPoint, Excel, Access, CampusVue, Taleo, ADP, Salesforce, RX Scanner, Oracle, Money Network, Indeed, ZipRecruiter, Careerbuilder, Monster



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