Patrick Washum
Springfield, IL *****
********@*****.***
Work Experience
Owner/Operator
P&P's LiL Grill - Springfield, IL
May 2019 to Present
We own street food stand and serve street food recipes foods such as Cheese Steak Steak Tacos Gyro's Horse Shoes vinegar fries lemonade shake up and more... Sales Associate
World Marketing Company - Springfield, IL
March 2015 to July 2020
Direct Mail Sales
My job as a Sales Rep
was to contact the special finance manager and at car dealerships and create a relationship with him and work to see if we can increase there sales traffic by mailing out a mail our piece that we develop exclusively to there dealership that would drive potential car buyers to them who fit the credit criteria needed to get them financed. Once we achieved that We look to drop a mailer for them every month We also took all incoming calls from curious customers who had credit questions about financing etc my availability monthly sales 110k.
Office Mgr
National Market Shares - Chatham, IL
June 2010 to January 2015
My job was to manage daily operations
Which includes start the day off with a company meeting to address the work project for the day and answer any concerns or questions, organize staffing remind supervisors of responsabilities keep csr's motivated bonuses were offered for outstanding work I was to keep call records and refresh them periodically to eliminate contacted homes, keep corporate office informed of progress on each project.
Campaign Tel
Various contract companies - Springfield, IL
August 2006 to April 2010
This company took on various contacts from different companies I was assigned to campaign surveys I called private residence and have political surveys then moved to At&t cell phone sales were I was trained for phones sales and customer service later I was moved to a floor manager position were I was responsible for overseeing supervisors and working to motivate them to keep the csr's working and making calls.
Packager
Cargill - Beardstown, IL
July 2003 to June 2006
My job was to pull pre portioned pork meats from a conveyor belt and slide into a plastic bag to be cryovaced we packaged the meat until all pigs on 2nd shift had been slaughtered and packaged. Merchandising Manager
Auto Zone Auto Part - Springfield, IL
March 2000 to June 2003
My job control setup of all product displays planograhms maximize shelf and bin space display merchandise for optimal customer viewing, keep inventory order parts and merchandise, also responsible for delivering auto parts daily to our commercial automotive store owners. Night manager
Subway - Springfield, IL
July 1996 to February 2000
My job at subway was to manage the night crew insure the all prep work cleaning and supply work was done while serving customers and completing nightly financials insure lock up for the evening. Manager
McDonald's - Springfield, IL
February 1993 to May 1996
My job here was to oversee daily operations of my shift I was responsible for delegating job responsibilities insure that the tasks were being completed complete shift Financials manage labor and waste insure customers were being served quickly without error help in the areas were needed. Night Shift Manager
Hot n Now - Springfield, IL
October 1987 to January 1993
My job here was to oversee night shift operations delegate job tasks insure customers are being served quickly with accuracy keep food production up manage waste and labor stock up store for day shift compete nightly financials clean and close store.
Security Officer
Able security - Springfield, IL
August 1985 to June 1987
My job was to keep surveillance at the state records building in Springfield,il my job was to surveil each floor check for anything suspicious or out of the ordinary checked ID'S of employees at the entrance and make sure they possessed proper identification check in with supervisor each hour for activity check and keep building secure.
Education
College in Computer Science
Ashworth online college - Norcross, GA
May 2010 to June 2011
Hvac Tech in HVAC
MTI - Springfield, IL
November 2008 to August 2009
Credit in Computer Science
Lincoln Land Community College - Springfield, IL
August 2002 to June 2004
High school diploma in General Ed
Lanphier High School - Springfield, IL
June 1978 to June 1982
Skills
• Box Truck
• Microsoft office Spreadsheet typing copying carpentry concrete heating & air-conditioning food service (10+ years)
• Delivery Driver Experience
• Problem-solving
• Data entry (6 years)
• Fast food managerial experience (10+ years)
• Forklift and motorized pallet jack (10+ years)
• Forklift and motorized pallet jack
• Computer Science
• Food Production
• Surveillance
• Food Preparation
• HVAC (10+ years)
Certifications and Licenses
Heating & air-conditioning
June 2016 to Present
Hvac graduated from MTI Technical Trade School with Heating & Air-conditioning certificate 2009 Driver's License
CDL A
PERC Card
Assessments
Manufacturing fit — Proficient
September 2023
Measures the traits that are important for success in manufacturing roles Full results: Proficient
Sales skills — Proficient
October 2021
Influencing and negotiating with customers
Full results: Proficient
Customer focus & orientation — Completed
October 2023
Responding to customer situations with sensitivity Full results: Completed
Verbal communication — Proficient
December 2023
Speaking clearly, correctly, and concisely
Full results: Proficient
Call center customer service — Completed
June 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Social media — Completed
September 2023
Knowledge of social media techniques and analytics interpretation Full results: Completed
Sales skills — Proficient
August 2023
Influencing and negotiating with customers
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient September 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Basic maintenance and repair — Proficient
November 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Completed
June 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer service — Proficient
September 2023
Identifying and resolving common customer issues
Full results: Proficient
Delivery driver — Completed
August 2023
Interpreting instructions or signs and solving problems Full results: Completed
Cleaner fit — Proficient
November 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Cooking skills: Basic food preparation — Proficient October 2023
Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient
Work style: Professionalism — Proficient
June 2021
Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient August 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Retail customer service — Completed
October 2023
Responding to customer situations in a retail setting Full results: Completed
Food safety — Proficient
October 2023
Knowledge of proper food and equipment handling safety measures Full results: Proficient
Warehouse shift leader — Proficient
October 2023
Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.