SUMMARY

SKILLS

EXPERIENCE

KENDRICK

ALLEN

ad3rxn@r.postjobfree.com

346-***-****

Houston, TX 77048

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

• Verbal and Written Communication

• Team Leadership

• Customer Relationship Management

• Lead Generation

• Finance and Accounting Operations

• Managing Routines

• Managing Employee Relations

• Employee Training

• Performance Tracking and Evaluations

• Staff Development

• Expense Tracking

• Budget Control

• Material Quality Control

• Materials Handling

• Assembly and Production

• Manufacturing

PRODUCTION OPERATOR 10/2023 to Current

Fiserv - Houston, TX

Maintained accurate logs and records of production output, quality control tests, and other related activities.

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Followed detailed instructions for operating complex manufacturing equipment in a safe manner.

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Collaborated with team members to increase efficiency and productivity on the production line.

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Adjusted machine settings as necessary to meet customer specifications for product size or shape.

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MANAGER 07/2022 to Current

The Boudin Shack - Houston, TX

• Managed and motivated employees to be productive and engaged in work

• Accomplished multiple tasks within established timeframes Maintained professional, organized, and safe environment for employees and patrons

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Resolved staff member conflicts, actively listening to concern and finding appropriate middle ground

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Maximized performance by monitoring daily activities and mentoring team members.

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DISPATCH MANAGER 12/2007 to 09/2022

Greenlite Express - Houston, TX

Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortage

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• Reported management operational activities and maintained current records Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals

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Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture

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Recruited, interviewed and selected employees in compliance with hiring practices and minimum standards of qualification and recommended personnel for

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EDUCATION AND

TRAINING

promotion, demotion or reclassification to meet staffing requirements Evaluated current operational processes to help develop, implement and improve practices

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• Answered phone calls and responded to customer emails

• Scheduled deliveries and pickups according to customer needs

• Scheduled and organized delivery routes

• Managed customer accounts and invoicing

• Monitored and tracked dispatch communication systems

• Utilized dispatch software to enter customer orders, deliveries and receipts. Contemporary Learning Center

High School Diploma

05/1991

Houston Community College - Houston, TX

Some College (No Degree)

Business

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