Tonya Ellis

Cullman, AL *****

ad3rx9@r.postjobfree.com

+1-256-***-****

I worked for FedEx for 20 years in a customer facing role. This role worked along side sales to determine a customer’s automation needs. I would then put together a plan and present along side sales in order to win the business. For the past 4 years I moved into a marketing role representing the same automation platforms that I worked with customers on. My marketing role was as a junior project manager and subject matter expert. In this role I analyze customers wants and needs for the automation platforms they are using. I also represent the customer when new services and features are needed to be added to the software. I work in an Agile environment to insure features and enhancements are released in a timely manner.

Work Experience

Technology Digital Marketing Consultant

FedEx - Madison, AL

September 2001 to February 2024

For 20 yrs I was a IT consultant for FedEx consulting with customers on computer automation and implementing the solution. In September 2020 I moved into the Marketing side of the FedEx shipping platform and currently research and deliver new features to promote new services and customer experience. During my 23 years with FedEx I have received multiple Bravo Zulu awards for my contribution to projects.

Bar Manager/Bartender

Moose lodge - Cullman, AL

March 2020 to January 2022

I volunteered as bar manger/bartender at local lodge. I implemented a new POS system, was responsible for beer orders from Adam’s and Gulf distributing. I also ordered wine and liquor wine was from international wines and ABC order for liquor. I enjoyed the interaction with the people. Education

associate in applied science in drafting and design Wallace State - Hanceville - Hanceville, AL

1996 to 1998

Skills

• mircosoft excel, word,Sales Force, powerpoint, adobe analytics, powerBI, Tableau,access, vb.net, tracer x, some xml (10+ years)

• Digital Marketing

• SQL

• Google Analytics

• Analytics

• Requirements Gathering

• Agile

• MySQL

• Business Requirements

• Product demos

• CRM software

• Organizational skills

• Marketing

• Digital marketing

• Marketing automation

• Project management

• Analysis skills

• Power BI

• Tableau

• Research

• Hospitality

• Adobe Analytics

• POS

• Microsoft SQL Server

• Databases

• Visual Basic

• Drafting

• Cash register

• Microsoft Office

• Customer service

• Account management

• Time management

• Strategic management

• Business development

• Strategic planning

• Product management

• Requirements gathering

• Business requirements

• Cash handling

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