KELLY LEGRETT ad3rwj@r.postjobfree.com 585-***-****

OBJECTIVE

Seeking an opportunity that will best balance my project management, relationship management and IT background in a useful and challenging way. I am customer driven and a team player with strong interpersonal and customer interfacing skills. I would like to engage in a company where the culture embraces new ideas, promotes growth and encourages mentoring while providing challenging work that makes a difference.

SUMMARY

* Possess senior IT knowledge with emphasis on project management and scrum (requirements gathering, scope management, budget control, resource allocation, task execution, communication, risk management, testing, training/demo and support).

* Extensive experience working with internal and external customers, third party vendors and cross functional teams.

* Familiar in both Agile and Waterfall methodologies.

* Skilled with leading and mentoring others to maximize production and create successful team environments. Adaptable and flexible at managing multiple projects and tasks that are local as well as global.

* PMP certified and an active member in the Rochester, NY chapter.

PROFESSIONAL EXPERIENCE

2/2022- Present

Frontier Communications, Scrum Master

* Managing a team responsible for software delivery and execution of our data strategy that supports all business teams at Frontier, while ensuring alignment with Agile best practices to align with company transformation initiatives.

* Contributed to Frontier's transformation journey through partnerships, collaboration, and empowerment, while driving solutions and execution of incremental improvements while mentoring for long-term accountability and ownership.

* Creating a diverse, equitable, inclusive, collaborative, and supportive team environment that adapts to changes and drives team progression towards a self-actualized, high-performing, global team.

* Establishing work patterns that enable teams to maintain a constant pace, growing the team to meet portfolio demand through fast and effective hiring and retention practices.

* Advocated and empowered teams to adopt Agile practices that drive innovation and use data to make decisions that drive continuous improvements in predictability, quality, overall delivery, and customer satisfaction.

* Assisted the Product Owner and the Business Analyst with prioritization, requirements gathering, business process documentation and workflow analysis.

* Managed extensive testing and defect resolution schedules in order to ensure on time project delivery and data integrity. Created strategies for risk mitigation and contingency planning.

* Evolving the definition of roles and responsibilities to align with Agile best practices, implementation growth pathways, providing inspiration, training, coaching, mentoring, and empowerment to increase effectiveness, scalability, and throughput.

4/2019- 2/2022

Frontier Communications, Sr Technical Project Manager

* Managed over 35 project initiatives driving the delivery of complex projects within the Residential portfolio ranging from Technology improvements, Regulatory and Compliance Mandates and Video Channel modifications.

* Adhered to the change management/release management process.

* Ensured that all projects are delivered on time and on schedule.

* Responsible for developing and communicating project milestones, schedules and test plans as well as tracking project costs, design issues and risks and managing stakeholders.

* Responsible for working with internal cross functional teams and external teams/vendors to determine project scope, technical requirements, and work estimates in order to implement complex systems & services.

* Performed the Business Analyst role of gathering requirements, documenting business processes and workflow analysis.

* Managed extensive testing and defect resolution schedules in order to ensure on time project delivery and data integrity. Created strategies for risk mitigation and contingency planning.

* Facilitated project meetings and was the focal point for all communications regarding project details as well as coordinated resolution efforts regarding any issues or decisions needed.

4/2017-4/2019

Constellation Brands, Project Manager

* Managed several growth initiatives ranging from office moves/expansions efforts as well as mergers and acquisitions (Chicago and Napa Office Moves/Ballast Point & Funky Buddha Integrations, Ballast Point Chicago Tasting Room Opening).

* Managed several internal/external stakeholders and vendor relationships in order to successfully complete project deliverables.

* Managed and tracked all areas of the IT capital and expense budget (proposed and actuals) utilizing CBI standardized reporting tools (Anaplan, Ariba, Insight).

* Facilitated project meetings and was the focal point for all communications regarding project details as well as coordinated resolution efforts regarding any issues or decisions needed.

* Manage all project EPICS/Features/User Stories and Sub Tasks and related approvals related to the project initiatives.

8/2015-4/2017

CooperVision, Project Manager

* Implemented a global distribution WMS system (America/Belgium/England).

* Evaluated, documented, reviewed and modified existing Global Operating Procedures & Standard Operating Procedures.

* Assisted in the development and design of requirements test scripts and all related approvals.

* Focal point for all test plans, software configuration and defect management and regression testing processes and procedures.

* Validation manager for testing to ensure that corporate & FDA governance is adhered to. Also ensure that SOX and audit controls are maintained.

* Managed change control process and code compliance.

* Worked closely with Release Management teams

* Responded to all internal and external regulatory inquiries.

7/2014-8/2015

Rochester Regional Health System, Enterprise Project Manager

* Converted ElderONE participants from one pharmacy to another.

* Placed new Omnicell cabinets, printers and faxes in new locations.

* Established and confirmed participant membership.

* Revised policies, MAR procedures and workflows.

* Confirmed all regulatory and corporate compliance.

* Implemented e-prescribing.

* Implemented compliance packaging.

5/2004 - 4/2014

Nixon Peabody LLP, Project Manager

* Managed all aspects of projects utilizing PMO best practices and Interfaced with all levels of business management and IT.

* Responsible for managing several initiatives consistent with the goals and objectives of the firm having regard to innovative solutions, value management, cost effectiveness, functional efficiency and client satisfaction.

* Delivered over 80 projects on budget and schedule (25 Application Upgrades, 20 Infrastructure Upgrades, 15 Construction Upgrades, 20 Network & Security Upgrades).

* Responsible for managing budgets ranging from $0 to $7 million dollars.

* Managed teams consisting of one resource up to fifteen as well as local and international teams.

* Identified areas of improvement and implemented changes.

* Retired legacy systems to implement current technology systems.

* Coordinated Infrastructure & Network activities with Applications & Development activities.

* Authorized Statements of Work and facilitated change management processes when appropriate.

Key responsibilities:

* Gather requirements and objectives and manage the balance of project scope, quality, time and cost in conjunction with sponsorship and team members.

* Guide and perform strategic analysis throughout the life of the project while organizing and managing all phases of the project to ensure on time completion.

* Recommend, obtain, manage and coordinate all necessary technological services and staff for project success.

* Manage the budget, monitor contracts and payments and evaluate design costs.

* Lead meetings to discuss issues, make decisions and work with cross functional teams.

* Develop and manage vendor and client relationships.

* Develop and manage the project communications plan.

* Provide training and support documentation.

* Manage the transfer of care, custody, and control of completed projects to the Customer Care Center for ongoing support and maintenance.

* Promote team consensus and motivate teams.

* Take corrective action when appropriate.

* Promote team building and provide leadership.

* Develop application pilot teams, develop test plans, provide training and rollout strategies.

7/1998-5/2004

Time Warner Cable, Project Manager

* Responsible for managing all billing systems and software development related to customer rating.

* Worked with the Franchise Authorities, FCC, Public Service Commission and Public Access organizations to ensure compliance.

* Acquired other divisions and converted them to TWC platform.

* Division Project Manager for the Y2K effort. Co-Chairperson of the International Users Group 1994-1998.

Key responsibilities:

* Managed all client campaigns and rates.

* Responsible for all applications software.

* Responsible for all data conversions and technology rollouts.

* Managed all database records, settings and parameters.

* Facilitated technology needs with all departments.

* Mentored DBA's, Application Developers and Computer Operations.

TECHNICAL SKILLS

Microsoft Office (Project, Word, Excel, PowerPoint), Eclipse, JIRA, Planview, SharePoint Collaboration, Anaplan

EDUCATION

St. John Fisher College

* BA, Business Management/Communications

Project Management Professional

* PMP Certification

ENTERPRISE INITATIVES

Collaboration Roadmap, A/V & Videoconferencing Upgrades, PCDocs Upgrade, netDocuments Infrastructure Build Out, File Share Centralization, Extranets Management, Exchange 2003/2010, Office 2003/2010, DMZ Implementation, Enterprise Information Management System, Data Privacy Law, Messaging Platform Upgrade, Print Server Upgrades, Mobile Communications Upgrade (every 3 years), DM5 Upgrade Hardware Refresh (every 3 years), Citrix Upgrades, RoomView Implementation, Tech Expo Roadshow, VMWare Upgrades, SAN Upgrade, Data Cabling Reengineering, Simplified DL Management, Digital Signage Implementation, SIP Upgrade, ISDN to IP Conversion, VoIP Implementation, Finger Lakes & Batavia Conversions, Telephony Implementation, SOX Compliance, Y2K Project Management, JDA Implementation, Regulatory Rate Increases, Legal Compliance initiatives.

APPLICATION UPGRADES

Lateral Partner Integration, HotDocs Implementation, AccuTrust Upgrade, Mobile Time Entry Implementation, Litigator's Toolbox Upgrade, CompuLaw Implementation, CopiTrack Upgrade PeopleSoft Upgrade (Time Warner Cable), UltiPro Upgrade, Workday POC, WorkForce Management Upgrade, DEC Alpha Upgrade, LaserTrak Upgrade, StarCollect Upgrade, NPFA Upgrade, JDA Implementation.

CONSTRUCTION UPGRADES

Silicon Valley Office Move, Chicago Office Move, Napa Office Move, Paris Office Opening, Albany Office Move, Palm Beach Office Opening, Los Angeles Office Move, San Francisco Office Move, Long Island Office Move, Philadelphia Office Closure, London Office Opening, Buffalo Office Move, Rochester Office Renovations & Clinton Square Build Out.

HEALTH CARE UPGRADES

ElderONE Pharmacy Conversion, Compliance Packaging Implementation, EMR Business Continuity.

MERGERS & ACQUISTIONS

Fingers Lakes and Batavia Office Mergers, Ballast Point Integration, Funky Buddha Integration.

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