Kirk A. Most

**** *** *****

Harsens Island, Michigan 48028

586-***-**** ad3rw2@r.postjobfree.com

Education

Reactive Problem Solving Green Belt Status (FCA) 2019

Six Sigma Green Belt Status (TRW) 2007

Ferris State University, Big Rapids, MI 2003

Bachelor of Science, Product Design Engineering Technology

Ferris State University, Big Rapids, MI 1999

Associates Degree, Mechanical Engineering Technology

Software experience includes, LabVIEW, RPC – PRO, MTS Software, MS Office 2010 – Word, Excel, Lync, Access, Acrobat, Outlook Express, Windows XP, Lotus Notes, CANalyzer, INCA 6.2, AutoCAD 2000, Pro/Engineer2001, Mechanical Desktop, Pro/Mechanica 2001, SAP, SWRS / SAWRP / PRAS (FCA), AWS (Ford), GWIS (GM), SPARO & Ubiquity (Delphi)

Career Highlights

●Increased lab workflow by as much as 50% on testing of steering gears by removing operator error (performed Gage R&R study and built automated test stand). (TRW)

●Created tracking process and reporting for all customer warranty agreements. (Gates)

●Decreased aged-out warranty claims by $500,000 annually by negotiating better agreements and implementing a tracking system. (Gates)

●Developed an electronic test request system for the lab that held requestors and lab personnel account able with traceability and structure, it cleared up the issues of lost data, timing, mis-communication and also became a data source as well to help bill time to projects. (TRW)

●Decreased prototype build budget costs by 20% by commonizing build lab fixturing and tooling. (TRW)

Professional Experience

Stellantis Automotive (Formerly Fiat Chrysler Automobiles) November 2016 – Present

Quality Engineer – Customer Satisfaction Auburn Hills, MI July 2019 – Present

●Responsible for quality improvements for transmission and driveline components for vehicles in the marketplace as driven by third-party sources and warranty claims submitted through dealer networks.

●Partner with platform management to execute new program delivery and manage resources to resolve launch quality issues.

●Manage continuous improvement activities ensuring an exceptional level of product quality for the customer at launch and throughout the product life cycle.

●Develop program specific quality strategies using benchmark product and process information.

●Gather warranty claim information to determine the root cause of quality issues and to develop corrective actions. Interface and coordinate with cross-functional teams (Parts Specialist, Engineering, Assembly Plants, Supplier Quality and Suppliers) to resolve engineer design or manufacturing process issues.

●Reviewing and inspecting warranty parts from vehicles in the field and analyzing them to root-cause their failure modes to pursue corrective action.

●Provide an independent confirmation of product design, validation, and manufacturing process. Then review processes at manufacturing facilities to ensuring quality initiatives are maintained.

Warranty Recovery Specialist Auburn Hills, MI November 2016 – July 2019

●Gather and process warranty and claim data into interpretable results and build case evidence to pursue warranty reimbursement for FCA.

●Reviewing and inspecting warranty parts from vehicles in the field and analyzing them to root-cause their failure modes to build case evidence to pursue warranty reimbursement for FCA.

●Coordinate with Platform / Quality / Design Engineers, Purchasing, Finance and Legal departments to review warranty reimbursement case data and drive case closure to resolution.

●Coordinate/work with supplier’s to FCA to review case data and drive case closure to resolution.

●Coordinate/work with supplier’s to FCA to review warranty case data and help reduce warranty costs for both supplier’s and FCA.

●Bring overlooked underlying quality issues with both FCA and suppliers to light and drive them to resolution.

●Create/maintain specialist work manuals and work instructions.

Delphi January 2016 – November 2016

Warranty Engineer (Contract) Troy, MI

●Gathering and processing warranty and claim data pursuing corrective action and tracking it customer data for trends.

●Support customer assembly line in resolving warranty and quality related issues.

●Retrieving and inspecting warranty parts from vehicles in the field and analyzing them to root cause their failure modes.

●Coordinate with platform and quality engineers, program and plant managers in reporting back possible design and manufacturing quality-related issues observed in the field.

●Experience as resident engineer for GM assembly plants (DHAM, Lordstown) and Technical center.

Gates Corporation May 2012 – December 2015

Warranty Reliability Engineer Rochester Hills, MI

●Retrieving and inspecting warranty parts from vehicles in the field and analyzing them to root cause their failure modes.

●Gathering and processing warranty and claim data pursuing corrective action and tracking it customer data for trends.

●Coordinate with platform and quality engineers, program and plant managers in reporting back possible design and manufacturing quality-related issues observed in the field.

●Update of DFMEA and PFMEA’s for failure modes not previously captured.

●Create/maintain specialist work manual, work instructions, and process flow diagrams.

Getrag Transmissions March 2012 – May 2012

Product Development Testing Engineer (Contract) Sterling Heights, MI

●Traveled out into the field and inspected test parts on test vehicles; gathered, processed and analyzed data.

●Developed various functional and durability tests for prototype and production electronic manual transmissions and individual sub-component parts; gathered, processed and analyzed data.

●Design and fabrication of fixtures and tooling for testing of prototype and production electronic manual transmissions and individual sub-component assemblies.

●Coordinated with platform engineers and program managers in organizing & scheduling test start /end dates and developing DVP&Rs.

FTE Automotive August 2011 –March 2012

Test Lab Supervisor Auburn Hills, MI

●Developed and maintained lab testing equipment.

●Managed the development of various functional tests for prototype and production manual transmission master / slave cylinder, sub-assemblies and individual parts; gathered, processed and analyzed data.

●Designed and fabricated fixtures and tooling for testing of prototype manual transmission master / slave cylinder and sub-assemblies.

●Coordinated with product engineers and test engineers in organizing & scheduling test start / end dates and developing DVP&Rs.

●Processed test data into meaningful technical reports.

●Maintained inventory of parts and supplies for test lab.

●Managed and prioritized weekly / daily work load for the lab.

●Responsible for managing test lab technicians.

●Create/maintain specialist work/training manuals, work instructions, and control plans.

TRW Automotive October 2006- August 2011

Prototype Testing Engineer Supervisor Washington, MI April 2007 - August 2011

●Responsible for developing / maintaining EAS belt drive and hydraulic steering labs testing equipment.

●Designed and built fixtures and tooling for assembling of prototype EAS belt drive and hydraulic steering gear samples and sub-assemblies and for tooling and testing.

●Developed control plans and work instructions for prototype sample builds.

●Managed prototype sample builds for internal and external customers.

●Coordinated with product engineers and test engineers in organizing & scheduling test start / end dates and developing DVP&R’s.

●Responsible for coordinating the daily activities and work load / schedule of lab, build lab technicians and co-ops.

●Create/maintain specialist work/training manuals, work instructions, and control plans.

●Inventoried parts and supplies for EAS belt drive and hydraulic steering labs.

Automotive Testing Engineer (Contractor) Sterling Heights, MI October 2006 – April 2007

●Responsible for helping EAS group in running and operating EDF test stand to perform tests on electronic steering gear assemblies and building / assembling of prototype electronic steering gear assemblies.

●Performed various tests on prototype electronic steering gear assemblies and individual parts; gathering, processing and analyzing data.

●Coordinated with product engineers and test engineers in organizing & scheduling test start / end dates and developing DVP&R’s.

●Designed and built fixtures and tooling for assembling of prototype EAS belt drive and hydraulic steering gear samples and sub-assemblies and for tooling and testing.

●Field inspected test parts on test vehicles, gathering, processing and analyzing data.

Brose North America October 2005 - October 2006

Prototype Test Specialist Auburn Hills, MI

●Operated and conducted testing on ATL Durability test stand, Travel & Efforts test stand, tensile test stand, Multi-channel chart recorder and Universal test stand.

●Coordinated with customer team engineers in the organizing & scheduling test start and end dates.

●Managed prototype sample builds for testing and internal / external customers.

●Interacted daily with product design, prototype, development-level, and production-level engineers as customers and colleagues.

●Performed durability tests on various kinds of door module, door latch & window regulator systems

●Repaired and maintained instrumentation and equipment around shop facility.

●Designed and built fixtures for testing of door modules, window regulators and latch systems.

●Utilized welding equipment, vertical mills, lathes, grinders, and other equipment for fabrication.

MGA Research Corporation August 2003 - October 2005

Automotive Testing Engineer Troy, MI

●Programmed and operated Multi Axis Simulation Tables (Shaker Table) and repaired and maintained instrumentation and equipment around shop facility

●Coordinated with customers organizing & scheduling test start and end dates.

●Performed cost estimation for test plans.

●Interacted daily with product design, prototype, development-level, and production-level engineers as customers.

●Performed Buzz, Squeak, and Rattle (B.S.R.) tests, structural testing, and durability tests on various kinds of automotive and military products.

●Gathered and analyzed test data from numerous test stands and equipment and compiled into meaningful technical reports

●Executed free-play chuck hysteresis tests and modal tests on various test samples.

●Conducted FMVSS testing for vehicle seating and restraint systems (i.e. 207/210, 201, 202 and 225 tests).

●Designed and fabricated fixtures for testing of vehicle seats and other kinds of test samples.

●Utilized welding equipment, vertical mills, lathes, grinders, and other equipment for fabrication.

Interests/Activities

Restoring boats and automobiles. Working on mechanical & electrical systems, designing products, and systems for practical use. Spending time with my Family and teaching my 2 son’s.

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