BILLYE JOYCE ROBERTS

Rockville, MD ***** 571-***-**** ad3rve@r.postjobfree.com

https://www.linkedin.com/in/billyeroberts www.nightwrite.com

PROFESSIONAL SUMMARY

Experienced office manager and administrative professional. Highly dependable, ethical and reliable support specialist who blends organizational, technical and business skills. Works effectively with cross-functional teams in ensuring operational and service excellence. Additional skills include:

• Meeting/Event Planning

• Writing and Editing

• Website Updates/Maintenance

• GSA Schedule Administration

• Proposal/Grant Writing

• Travel Arrangement Management

• Client Correspondence

• Intuit QuickBooks

• Image Management

• Canva Visual Suite

WORK HISTORY

Consulting Digital Photo Editor, 07/2018 – 11/2023

AARP – Washington, DC

• Proofread articles for publication to website

• Researched image libraries to locate appropriate photographs for stock use

• Transfer images to digital storage

Office Manager (Part Time), 01/2020 - 02/2022

Aish of Greater Washington – Rockville, MD

• Responsible for website updates, and weekly information emails to synagogue members

• Used QuickBooks to track funds received, pay employees, bills and used employee payroll software

• Manage membership list including tracked and created attendee reports for events

• Researched and wrote successful grant proposals

• Created end of year tax information letters

• Managed building repair and maintenance including cleaning staff and synagogue volunteers

• Answered synagogue phones and email accounts

• Maintained office including supplies, filing both digital and physical

Office Manager/Executive Assistant, 06/2007 - 06/2018

Fabricare Draperies – Rockville, MD

• Input A/R, A/P, purchase orders, inventory in QuickBooks

• GSA Schedule Administration and reporting

• Managed company website and first level tech support including procurement of computers/cell phones

• Coordinate software purchases/downloads/updates

• HR tasks including maintain employee handbook, interviewed prospects and intake of new employees

• Maintained computer and physical filing systems.

• Managed office inventory activities by ordering and stocking and shipment receiving.

• Answer phones & handle in-office customers

Executive Assistant / Events Coordinator, 05/2005 - 06/2007

EZGSA – Bethesda, MD

• Responsible for CEO's calendar and travel arrangements

• Managed logistics for 30+ national training classes per year

• Designed training related marketing materials

• Developed content and deployed mass market emails of up to 100,000 pieces per month

• Oversaw event registration process by collecting and tracking attendee information before event

• Managed A/R & A/P; HR; supplies & facilities management

Event Planner/Editor, 04/2003 - 05/2004

Open Minds – Gettysburg, PA

• Coordinated production and content for (monthly) print and (daily and weekly) online newsletters

• Managed logistics and on-site coordination for 50+ national training classes per year

• Conferred with event staff at event site to coordinate details.

• Acquired contracts and agreements to finalize negotiations and obtain approval signatures.

• Developed content for corporate website and designed training related marketing materials

• Writing and editing for online and print publications

EDUCATION

BA: Psychology

California State University - Long Beach - Long Beach, CA

VOLUNTEER WORK

Created and ran “Because Quilts”, a charity that makes and donates quilts to Interfaith Works Women's Center

Donated meals to Interfaith Works Women's Center and Home Builders Care Assessment Center (HBCAC) and Men's Emergency Shelter (10 years)

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