I am a well-organized individual, who adapts readily to various work environments. My attention to detail and time management dictates that every task is completed efficiently. I possess a patient disposition and can work through difficult situations with minimal supervision. I use logical proven troubleshooting skills to obtain results within the team. I use my spare time to upgrade my skills with courses from the University of Ottawa. The following resume outlines my ability to organize and communicate professionally.
Work Experiences
Customer Service/ Sales Associate, Walmart Canada, Ottawa, On Aug 2019 – Present
Responds to calls and store inquiries about the availability of products
or status of orders
Stocks shelves and maintains display, inventory control
Assists customers complete purchases, locate the item and promotes Walmart Master
Card, satisfaction and sales numbers
Point of sales electronics - apply tax exemption, price match, and price correction
Access online and in-store inventory systems reference
Food Preparation, Team Leader, Key Holder, Subway Ottawa, 08- 2010 – 11- 2012, 02-2016 – 08- 2019
Supervised and trained other employees to maintain an efficient and fast-paced
work environment
Prepared meats, vegetables, and desserts according to customers' orders
Followed company procedures and training, Ontario health standards
Operated a cash register – opened cash float and end of day cash count
Social Security Administrator, Lehman Brothers Holdings Japan 2007 – 2008
Processed labour and social insurance claims for all Tokyo employees
Answered company phone calls, internal calls, and emails averaging 30 -50 calls and
emails per day
Screened calls and provided appropriate information or routed to the correct individual
Prepared and distributed compensation and benefit memorandums and announcements to
Tokyo Branch
Jr. HR Administrator, Premier Conferencing Japan 2006 – 2007
Processed labour and social insurance claims for the payroll department including Tokyo,
Osaka, Nagoya and Fukuoka, Japan, client base of over 4000
Prepared data for payroll and bonus calculations using Bugyo software
Prepared and distributed corporate memorandums and announcements to the
Asia Pacific Branches
Maintained correspondence records for the HR department section head
Managed travel and expense reports for department team members
Administrative Assistant, Tohoku Electronic Power, Japan Jan 2006 – July 2006
Photocopied and collated documents for distribution, mailing, and filing
Typed and proofread correspondence forms and other documents
Maintained and prepared reports from manual and electronic files, inventories,
mailing lists and databases
Performed basic bookkeeping tasks
Office Assistant, Hs Consulting, Ottawa, On 2003 – 2005
Data entry and backup
Prepare invoices and bank deposits
Order supplies and maintains inventory
General office administration work
Receptionist/Wedding Planner/ Sales, Arkebell Bernard Inc. Japan 1998 – 2000
Managed and coordinated all wedding preparations; communicated and worked closely
with couples to ensure that their requirements were met
Create customized event plants to match the client’s vision and budget
Respond to new business inquiries from a website, phone and email
Maintained all office equipment including printers, copiers, and computers
Prepared proofread and formatted the correspondence
Performed basic bookkeeping tasks
Managed travel and expense reports for department team members
Education
Human Resource Certificate, Telfer School Of Management 2019– Present
Paralegal Diploma, Herzing College 2015
Office Administration Certificate, Algonquin College 2005
Volunteer Work
Doctors without Borders, Carnival of Cultures, Tulip Festival, Hs Consulting, Jazz Festival
Adaptable Hardworking Goal-oriented Efficient
Flexible Motivated Effective Detail-oriented
Patient Organized Task-oriented Teamwork
MS WORD MS EXCEL MS POWERPOINT OUTLOOK People Soft PC Law