Tiffany Smith

Richmond, VA *****

ad3rni@r.postjobfree.com

+1-804-***-****

An experienced professional with a successful career in organizing, analyzing, compiling, interpreting and reporting data within the banking environment which also includes business development and administration. Excels at interfacing with others at all levels to ensure organizational goals are attained with the Consumer Lending Department. A proactive approach has resulted in obtaining project management skills, the ability to multitask and work with limited supervision, also capturing numerous accounts, working within strict time frames and expanding the client base. Authorized to work in the US for any employer

Work Experience

Accounting Analyst

Kinsale Insurance - Richmond, VA

September 2022 to November 2022

Follow up on Kinsale past due balances with broker accounting contacts within expected timelines Independently assess and execute appropriate collection tools required for each past due receivable balance. Release NOC’s as appropriate for all assigned Kinsale accounts. Refer to appropriate Underwriting Assistant for cancellation processing and earned premium invoicing. Invoice and follow up on assigned Kinsale audit and other premium balances returned for or proactively taken back for direct collection.

Credit Analyst

Lansing Building Products - Richmond, VA

June 2022 to August 2022

Responsible for processing and decisioning all credit applications and resolving credit-related issues through addressing incoming phone calls and emails from Lansing branch Associates and customers. Review credit applications for accuracy. Pull credit reports, request supplier references, and gather needed information from Sales Associates to facilitate credit limit decisioning. Independently determine the appropriate credit limit for submitted applications and rechecks on existing customer accounts. Handle incoming phone calls and emails from Lansing Associates and customers to accept payments and resolve credit-related issues.

Credit & Collections Analyst

Apex Systems - Glen Allen, VA

September 2021 to June 2022

Reviewed and processed credit applications for businesses and collected past due business accounts. Review assigned clients credit limits on a quarterly basis. Manage assigned accounts and establish solid working knowledge of accounts. Negotiate payment plans, settlements, and disputes with clients. Maintains a consistent collection plan while always implementing corrective. action on the account when necessary as well as remaining SOX compliant.

Workout Specialist III

SunTrust Bank - Richmond, VA

June 2015 to April 2020

Research and verify information and accuracy on loan applications and closing documents. Analyzing pertinent lending information to determine credit worthiness of prospective clients while also delivering services and solutions. Assemble and compile loan closing documents. Collaborate with internal and external partners through business lines and various departments to ensure priority and project alignments. Record applications for loan credit information and disbursement of funds via computer. Process repossession and lending account information on client and business loans. Rewrite, modify and collect payments on vehicle loans and credit cards. Inbound and Outbound calls to clients about delinquent accounts. Transferred to various departments if not able to assist with modification of account. Modified loans and processed them with new monthly payments and interest rates. Accounts payable were used on vehicle and credit card accounts that had become delinquent. Used excel spreadsheets to store customers who had delinquent accounts and needed to be contacted about loan modification programs. Handling vehicle and credit card invoices. Operations Specialist II

SunTrust Bank - Richmond, VA

October 2007 to June 2015

File and maintain loan records. Organized all documents required for auto and business loans. Direct contact with dealerships, underwriters and closing agents prior to closing on any vehicle, marine or business loans. Analyzed and reconciled loan packages within managements required time frame. Developed a client focused environment with a team setting while focusing on mentoring, monitoring and developing teammates within a fast-paced high-volume financial center. Certified Loan Officer with lending authority which did not exceed $75,000. Reviewed all documents for any errors prior to being sent to the imaging department. Process vehicle loans for funding and reviewed all documentations before closing the loan. Used excel spreadsheets to store the amount of vehicle loans that had been processed for the day. Used PDF editor when reviewing documents underwriters had requested from dealerships to verify and validate customers were submitting accurate information. Handling vehicle invoices. Accounts payable duties were used in reference to vehicle invoices and funding documents. Education

High school diploma

Cumberland High School - Cumberland, VA

September 1990 to June 1995

Skills

• FDR

• Image Plus and Black book

systems

• NADA

• Links Accurint

• CMS

• Microsoft Access

• Document Review.

http://www.linkedin.com/in/tiffany-smith-3b961211

• Microsoft Office

• FileNet

• Microsoft Excel

• Microsoft

Outlook

• Microsoft Word

• Channel Link

• Microsoft Power Point

• RMS

• ACAPS

• Corporate accounting

• Sales

Links

http://www.linkedin.com/in/tiffany-smith-3b961211

Certifications and Licenses

Driver's License

October 2021 to November 2028

Contact this candidate