RICHARD VOLCY

**** ******* **, **** *****, TX ***23

(917) 474 - 0625 ad3rlu@r.postjobfree.com

PROFESSIONAL SUMMARY

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Excels in recognizing customer service as a valuable tool to deliver overall quality and satisfaction. Proficient in ensuring that all vacant apartment units are restored timely and are in market-ready status. An effective communicator, adept at providing quick and simple results for any given task.

CORE COMPETENCIES

Project Management Financial Analysis & Forecasting Customer Satisfaction Enhancement Safety Compliance Strategic Financial Planning Account Management Business Development Process Improvement Inventory Management Team Leadership Marketing Strategy Operational Efficiency PROFESSIONAL EXPERIENCE

Service Director

Range Water Real Estate LLC March 2023 - Present

• Oversaw comprehensive service operations, ensuring optimal efficiency and adherence to industry standards

• Implemented strategic initiatives for service improvement, resulting in enhanced customer satisfaction and operational excellence.

Lead Maintenance Manager

Portico Management December 2021 - March 2023

• Managed and coordinated maintenance teams, delivering high-quality service across multiple properties.

• Developed and enforced maintenance protocols, significantly reducing downtime and increasing the longevity of property assets.

Service Technician / Maintenance Assistant

Elimington Apartment Agency, Fort Worth, TX December 2020 - December 2021

• Maintained building security, including door and window checks, lock replacements, and upkeep of lighting and security systems.

• Assisted in building renovations and remodeling, focusing on painting and aesthetic enhancements.

• Managed multiple projects, adhering to deadlines and developing strategic plans for efficient task completion. Security Professional

Allied Universal Security, Hurst, TX

• Patrolled and inspected properties, safeguarding against fire, theft, vandalism, and terrorism.

• Enforced property laws, protecting employer’s investments and deterring criminal activities.

• Authored detailed reports and collaborated with external emergency services as necessary. Owner / Contractor / Lead Generator

ABC, LLC / BRAVURA LLC, Dallas, TX

• Enhanced customer satisfaction by adhering to state and national safety regulations and standards.

• Conducted comprehensive financial analysis, including preparing financial reviews and business activity reports.

• Delivered unbiased financial advice to clients, developing financial plans with a balanced mix of long and short-term investment strategies.

• Maintained and grew business relationships through consistent communication and reliable product delivery. EDUCATION

• Indian River State College, Business Management and Structural Engineering

• Proficient in Microsoft Word, Excel, Linux, Entrada, HappyCo, OneSite, OPS, Teams, ZOOM

• Bonded Notary Public, TEXAS CDL, CPO, EPA and currently working on OSHA Safety Cert, and CMM

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