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Customer Service Medical Records

Location:
Tampa, FL
Posted:
February 20, 2024

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Resume:

Ingrid Meyer

Medical Professional

Tampa, FL ****5

ad3rll@r.postjobfree.com

+1-813-***-****

Authorized to work in the US for any employer

Work Experience

Patient Care Specialist/ Administrative

Orlando Medical Alliance - Tampa, FL

May 2022 to Present

Patient Care Specialist .. customer service, scheduling appointments, greet customers, billing inquiries, scanning, maintaining and running an office both back and front Medical Records Clerk

HealthPlan Services - Tampa, FL

October 2003 to May 2005

Answering phones, front desk, back desk, medical records supervisor, triage. I was a float but, mainly over medical records.

Front Office Receptionist

Folkmans Family Practice - Tampa, FL

March 2000 to September 2003

Medical billing,customer service,medical records,as well as triage. Education

Bachelor's degree in Science in Healthcare Management DeVry University-Chicago/O'Hare - Illinois

September 2021 to Present

Certificate in Medical Billing & Coding

DeVry University-Chicago/O'Hare - Chicago, IL

August 2020 to Present

High school diploma or GED

Leto High School

August 1992 to June 1995

Associate's degree

High school diploma or GED

Skills

• Microsoft Office (10+ years)

• Triage (5 years)

• Microsoft Excel (10+ years)

• Computer literacy (10+ years)

• Insurance verification (5 years)

• Office experience (10+ years)

• Windows (10+ years)

• Adobe Acrobat

• QuickBooks (2 years)

• Filing (10+ years)

• Medical receptionist (10+ years)

• Patient monitoring (4 years)

• Typing (10+ years)

• Databases (10+ years)

• Computer hardware (10+ years)

• Customer service

• ICD-10

• EMR systems

• HIPAA

• Microsoft Word

• Clerical experience

• Documentation review

• Administrative experience

• English

• Medicare

• Anatomy knowledge

• Patient care

• Laboratory experience

• Microsoft Access

• eClinicalWorks

• Shipping & receiving

• Warehouse experience

• Pharmacy technician experience

• Live chat

• Supervising experience

• Windows

• Google Suite

• Analysis skills

• Healthcare management

• Customer service

• Home care

• Cleaning

• Addiction counseling

• Microsoft Outlook

• Computer operation

• Medical coding

• Medical scheduling

• Medical billing

• CPT coding

• Medical records

• ICD coding

• Phone etiquette

• Organizational skills

• Communication skills

• Stocking

• Front desk

• Cash handling

• Medical terminology

• Medical office experience

• Data entry

• Computer skills

• EHR systems

Awards

Medical Billing and Coding

August 2021

Medical Billing and Coding Certified

Certifications and Licenses

Certified Professional Coder

Present

Assessments

Customer focus & orientation — Highly Proficient

March 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Working with MS Word documents — Proficient

March 2021

Knowledge of various Microsoft Word features, functions, and techniques Full results: Proficient

Scheduling — Proficient

April 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Verbal communication — Highly Proficient

April 2021

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Medical receptionist skills — Highly Proficient

April 2021

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Data entry: Accuracy — Proficient

April 2021

Entering data quickly and accurately

Full results: Proficient

Medical receptionist skills — Highly Proficient

April 2021

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Customer focus & orientation — Highly Proficient

March 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Medical billing — Proficient

November 2021

Understanding the procedures and forms used for medical billing Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Highly Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Highly Proficient

Work motivation — Highly Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Highly Proficient

Data entry: Attention to detail — Proficient

February 2022

Maintaining data integrity by detecting errors

Full results: Proficient

Work motivation — Highly Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Highly Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer focus & orientation — Proficient

November 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Proficient

January 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work motivation — Highly Proficient

February 2022

Level of motivation and discipline applied toward work Full results: Highly Proficient

Cleaner fit — Highly Proficient

February 2022

Measures the traits that are important for successful cleaners Full results: Highly Proficient

Scheduling — Proficient

January 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I would just like to tell you a little about myself. I was a single stay at home mother for many years . I do have a work gap for that reason. I still have all the proficient skills to work in the healthcare field. I’m very knowledgeable and am currently enrolled at DeVry for medical billing and coding and complete my program in August of this year. I do plan on staying in school and furthering my education with my Bachelors Degree in Healthcare Administration. I did work in the healthcare field for many years so I have a tremendous amount of experience. I’m very dependable and goal oriented. I’m a team player and I’m a very hard worker with excellent customer service skills. I’m just looking for an opportunity to get back out there with the right company doing what I love.



Contact this candidate