Shift Manager Leader
Resume:
Personal
Address
***C king George avenue
****** Lavender
Phone number
*************@*****.***
REVATHY SATASILAN Successful SHIFT MANAGER and SHIFT LEADER with background service operations to offer outstanding customer experiences. Talented at training crews to courteously respond to customer needs and quickly perform various tasks. Flexible and willing to work day, night and weekend schedules.
Confident SHIFT MANAGER with 5years of experience guiding daily operations and supervising employees. Knowledgeable leader with skills in coaching and inspiring food service crew members while enforcing rules. Expert at building positive relationships with staff to create excellent work atmosphere and boost motivation levels, resulting in employee retention. Manager
wingstop, Singapore
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades. Expanded cross functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Maximised productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands. Conducted monthly inventories of raw materials and components on work floor. Trained and mentored new employees to maximize team performance. Excelled in every store position and regularly backed up front line staff to keep expertise fresh and relevant.
Regularly checked building to confirm maintenance and cleaning met code and regulations. Worked closely with team members to schedule breaks and shifts to meet state regulations. Identified, hired and trained highly qualified staff by teaching best practices, procedures and sales strategies.
2015 - Mar 2022
Shift leader
CITY STORAGE SYSTEM, Singapore
Provide direction and feedback to workers during shifts Schedule employee shifts and assign duties
Manage time off requests and handle last minute absences Train and coach new employees
Inspect equipment and communicate the need for repairs or replacements to management Ensure health and safety standards are followed
Address clients and employee complaints
Manage to onboard/off board the clients
Staff Management Inventory controls Accurate
invoicing
Mar 2022 - Present
Microsoft
High School Diploma
SMK DTK HAJI ABDUL WAHAB, MALAYSIA, Perak
Jan 2005 - Dec 2010
Work experience
Skills
Education and Qualifications
References
Mr. Nesh
+65 8533 6600
City storage system
Certificate : Excellent Service Award (EXSA) SILVER GOLD
Achievements
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