Team Member Customer Service

MJ MALACHI JULIEN

***************@*****.*** 917-***-**** Shelby, NC 28150

PROFESSIONAL

SUMMARY

I am a Hardworking team member skilled in safely moving heavy loads manually or using forklifts, pallet jacks and reach trucks. Punctual, reliable, and dedicated to teamwork. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry position. Ready to help team achieve company goals.

SKILLS Receiving Support

Driver Assistance

Pallet Building

Negotiation

Operation and Control

Truck Loading

Active Listening

Fork lift certified

reach truck certified

WORK HISTORY Pro Loader Lowes Home Improvment - Shelby, 06/2023 - CURRENT NC

Loaded and unloaded pallets quickly and safely, managing workload priorities.

Collaborated with team members to maintain efficient workflow. Followed all safety and security protocols to minimize the risk of injury. Checked the accuracy of product packaging and labeling, rectifying any issues.

Forklift certified

Reach lift certified

Operated power jacks and forklifts to maneuver products onto load trailers and trucks.

Checked accuracy of product packaging and labeling, rectifying any issues.

Assisted in organizing and stocking products in warehouse to support colleagues.

Monitored product for quality assurance, raising any issues with managers.

Resolved customer complaints quickly and professionally to provide quality customer service.

Loaded and unloaded materials onto and off of trucks for fast shipment.

Maintained clean, orderly work environment free of hazards. Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Drove forklifts, pallet jacks and other equipment to move materials. Sales Associate Lowes Home Improvment - 03/2023 - CURRENT Shelby, NC

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Helped customers locate products and checked store system for merchandise at other sites.

Prepared merchandise for sales floor by pricing or tagging. Rotated stock and restocked shelves to maintain product availability and store appearance.

Answered customer questions about sizing, accessories, and merchandise care.

Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Solved customer challenges by offering relevant products and services.

Stocked merchandise, clearly labeling items, and arranging according to size or color.

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

EDUCATION Uncommon Prepatory Charter High School, Brooklyn, NY 06/2022 High School Diploma

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