David McClain Sr.

Minneapolis, MN 612-***-**** ad3rjw@r.postjobfree.com

Dependable finance professional with 15+ years of experience in accounting, customer service, and record keeping. Committed to improving processes while analyzing every pro and con involved before making a decision. Known for being professional and friendly towards customers. Organized, detail-oriented, and obtains excellent problem-solving skills.

Professional Experience

Mindlance, Inc. Minneapolis, MN

TESS Specialist January 2024 – February 2024 (Contract position with RSM, Inc.)

●Print and assemble tax returns utilizing firm’s software tools.

●Read and analyze the firms route sheet instructions in the workflow tool for each client.

●Effectively manage multiple tasks and problem solve in a fast-pace deadline driven environment.

Sun Country Minneapolis, MN

Ramp Agent July 2023 – Present

●Load cargo and freight onto plane.

●Guiding aircraft to and from gates on tarmac.

●Assist passengers with luggage with arrivals and departures.

PCs for People Saint Paul, MN

Shipping Associate March 2019 - June 2023

●Fulfill customer orders while ensuring all products are correctly packaged, increasing workplace organization by 30%.

●Handle a pallet jack, forklift, order picker, and a scanner gun to ensure workplace safety, guaranteeing all standard operating procedures were followed.

●Load and unload product trucks by using the AFS scanner, resulting in products being handled carefully and efficiently.

●Verify product orders while checking shipment statuses, ensuring all orders arrive on time.

J&B Group Saint Michael, MN fuel

Warehouse Associate January 2017 - February 2019

●Reviewed work orders to determine order-picking activities, ensuring all labor instructions were followed

●Received incoming shipments while moving items to the correct locations within the department, resulting in a more organized workplace

●Fixed product errors by rejecting damaged items and recording shortages, in order to improve problematic areas

●Replenished products to restock all incoming freezer and chiller items, ensuring food safety standards were met

Alorica LLC Mendota Heights, MN

Customer Service Representative April 2011 - December 2016

●Carried out customer mail orders while preparing products for 2 day and next day delivery, improving workplace efficiency by 25%

●Communicate directly with doctor’s offices, pharmacies, and drug manufacturers via telephone, fax, and email for customer orders guaranteeing delivery of all customer orders

●Regularly enter prescription and billing information for patient prescription mail orders

Western Petroleum Eden Prairie, MN

Accounts Payable Accountant April 1999 - March 2011

●Processed invoices while keeping records, increasing workplace organization by 30%

●Acquired payment authorization, prepared and scheduled disbursements ensuring all information was secure and accurate

●Provided friendly and professional service towards Western Petroleum financial system customers while offering assistance when necessary, improving customer satisfaction by 40%

Core Competencies

G/L Accounting, Finance, Problem-Solving Skills, Organizational Skills, Customer Service, Accounts Payable/Receivable, Record Keeping, Payroll, Credit Card Reporting, Stipend Management

Technical Skills

Microsoft Office Suite, Google Workspace Applications, Lotus 1-2-3, Fosse, Crystal, Peachtree, Hyperion, ADP, People Soft, Oracle, QuickBooks

Education

Bachelor Degree in Accounting, Clark Atlanta University 1991

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