ANN SARETZKY MCGINNIS

Centerville, OH ***** 703-***-**** ad3rin@r.postjobfree.com

Summary

Administrative, Compliance, and Training Professional with demonstrated expertise, in both Management and Support Roles. Self-motivated and detail-oriented problem-solver. Skilled in Leadership, Marketing, and Business Development. Functional in Remote, On-Site or Hybrid work environment within team or by self. Professional Goal: Collaborate with a team where my skills and experience will be put to best use and where I will deliver high performance contribution to the company's existing operations as well as its business goal achievements and highest growth potential.

Skills

• Core competencies: Professional

Communication; Project/Sales Management &

Metrics; Contract & Records Management;

Accounting, Billing, & Coding; Internal Client

Transaction Management; Quality Control &

Regulatory Review; Training; and General

Software User Skills along with Beta-Testing for

New Programs.

• Advanced skills include administrative

fulfillment of critical needs in high demand

environments: proficient error-free data entry;

internal company transaction management; and

internal and external customer/client interfaces.

• Thrives in a fast-paced and rapidly evolving

work environment.

Experience

Receptionist / Service Administrator (Onsite) 11/2022 to Current LEXUS OF DAYTON Dayton, OH

• Create all deal packets, key tags, and window stickers for Certified and Pre-Owned Vehicles.

• Create and implement administrative processes and procedures to prioritize job tasks and establish efficient personnel workflow.

• Managed paper and electronic filing systems by recording information, scanning documents, and maintaining files for Service Department.

• Requested service appointments through Business Development Center for notifications from vehicles and customers via ChatGPT.

Agent Relations Specialist (Remote) 02/2022 to 05/2022 TRUSTWORTHY FINANCIAL Indianapolis, IN

• Recruiting, Onboarding, and Training for Life Insurance Agents: Nearly 3000 licensed agent leads called within 2.5 months; 120 interviewed; 40 qualified; 12 processed. Administrative Assistant (Remote) 04/2021 to 03/2022 TRICORNER REAL ESTATE INSTITUTE Reston, VA

• Agent Certificate Processing and Submission to National Association of Realtors. Office Manager / Transaction Coordinator (Hybrid) 09/2014 to 09/2021 UNITED REAL ESTATE Reston, VA

• Primary Contact for Customer Service and All Transaction/Commission Processing for 150 Real Estate Agents: Contract and Database Management; Compliance Management and Review of All Transaction Documents; Approximately 3000 Transactions/Commissions Processed in 7 Years; Agent Onboarding and Separation Processing-Churn Management.

• Checked figures, postings and documents for correct entry, mathematical accuracy, and proper labels.

• Oversaw CRM updates and backups, report generation and troubleshooting.

• Managed, scheduled and coordinated office functions and activities for agents and affiliated partners. ANN SARETZKY MCGINNIS Page 2

Contemporary Artistic Director 2018-2020; Managing Director 2017-2018; Faculty Member 1997-2020 VIRGINIA BALLET COMPANY & SCHOOL Fairfax, VA

• Lead and organized private lessons, lecture/demonstrations, tea parties, and concert performances along with general marketing efforts for these events.

• Taught Pre-professional Ballet, Russian Character, Modern/Contemporary, & Composition. Quality Assurance Officer; Study Coordinator 10/2013 to 09/2014 COVANCE, Aerotek Scientific Chantilly, VA

• Audited compliance to applicable Standard Operating Procedures (SOPs) and regulations (GLP and/or GCP) by performing study protocol, data, report, and in-lab phase inspections for specific study types.

• Performed study sign-off including QA statement preparation and report finalization.

• Drafted protocols, sample analysis outlines, amendments, and study schedules.

• Updated/maintained project tracking systems and facilitated data archiving. In-house Clinical Research Associate - Lead 02/2011 to 11/2012 CROFESSIONALS Warrenton, VA

• Involved in clinical studies of Hemophilia, ITP, Influenza A, Tinnitus, Fibrin Sealant, and Albumin Use.

• Reviewed site regulatory binders to check collection procedures and paperwork for compliance.

• Recruited experienced investigators through careful assessment to oversee conduct of trial at trial site. Reimbursement Analyst; Clinical Trials Associate; Project Assistant 05/2006 to 02/2011 PAREXEL INTERNATIONAL Centreville, VA

• Assisted with reimbursement inquiry requests as hotline associate for products associated Liver Disease and Gastrointestinal Issues.

• Managed contract and budget agreements. Conducted site recruitments, qualification of sites, and regulatory review of Phase III and IV clinical studies of HIV/AIDS, Asthma, Cystic Fibrosis, and Breast Cancer.

• Prepared expense reporting and updating of project portal, study metrics, and status reports bi- monthly for management and archival reference.

Office Manager / Realtor Assistant 06/2000 to 09/2004 RE/MAX PREMIER Fairfax, VA

• Primary Customer Service Contact for $20 Million Real Estate Team

• Contract and Database Management; Bookkeeping and Inventory

• Digital Photography & Image Editing - Adobe Photoshop

• Marketing and Advertising - Direct Mail Campaigns

• Courier Service for Signature Sensitive Documents Education and Training

Principles of Real Estate / VA RE Law / Financing / Contracts Fairfax, VA National Institute of Real Estate

Master Of Fine Arts - Complete Except Thesis: Dance (Staff) Fairfax, VA George Mason University

Master of Fine Arts - Candidate: Dance (Staff) Winchester, VA Shenandoah University

Master of Science - Candidate: PE/Dance (Graduate Teaching Assistant) Harrisonburg, VA James Madison University

Bachelor of Science: Dance Radford, VA

Radford University

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