***** ***** ****** **

Upper Marlboro MD, *****

Home 202-***-****

Cell 843-***-****

ad3rid@r.postjobfree.com

RICHARD MCDANIEL

OBJECTIVE To obtain a career that will allow me to utilize my organizational and leadership abilities as well as offers growth opportunities. SKILLS & ABILITIES Proficient with computers including windows applications. Able to provide outstanding customer service. Able to meet deadlines and work in fast pace environment. Excellent communication skills. Ability to have a keen attention to detail.

EXPERIENCE MAINTANCE ADMINISTRATOR, VERIZON

September 2012 – August 2021

Recorded detailed information on service request and assisted clients in understanding their needs. Dispatched the trouble service information to the assigned repair technician. Communicated with customers for follow-up on the quality of our services provided. Performed various reporting tasks detailing additional specific services and/or action needed.

COURIER, AIRBORNE EXPRESS

October 2008 – August 2012

Prepared the necessary paperwork for the delivery of various office supplies and freight shipments. Confirmed all shipments were carried out in compliance with government and company regulations. Delivered freight using a non-commercial freight truck. Answered all inquiries and informed customers of updated services that were provided. DISPATCHER/WAREHOUSE ADMINISTRATOR, SUNBELT RENTALS, INC. February 2000 – August 2007

Identified and collected product and equipment orders. Issued delivery notices to couriers for prompt and accurate service. Successfully operated a forklift, power jack to load the delivery trucks. Maintained a functional warehouse by ordering and organizing supplies. MAINTNANCE ADMINISTRATOR, HOME DEPOT

January 2000 – December 2006

Provided outstanding customer service. Displayed and demonstrated my product knowledge for customer with the intent to clarify any inquires. Accommodated customer requests and completed the orders. Maintained warehouse inventory and calculated stock availability along with reconciling product discrepancies. Page 2

EDUCATION STRATFORD COLLEGE, TYSONS CORNER, VA

1998- 2000

TESST COLLEGE, ALEXANDRIA, VA

2000-2002

REFERENCES Available upon request