EZEOKEKE IFEYINWA

San Romanoway North York M*N *Y2

Phone: 647-***-****

Email: ad3rgm@r.postjobfree.com

OBJECTIVE

A highly motivated, energetic, honest individual, flexible, proficient in behavior management, careful and lively individual with knowledge of implementing personal support plans and care which center on individual’s welfare, needs, and interests. Seeking to obtain a job within the healthcare service. I have had experience as a personal support worker for the past 7 years as well as working with physically and mentally disabled adults. Making a positive impact on the lives of individual SKILLS

Active listener, problem solver, patient ambulation, household cleaning, assist in daily living activities, provides excellent interpersonal and leadership skills, empathy, collaborative team player PROFESSIONAL EDUCATION

Fleming College Toronto Eglinton Avenue Postgraduate certificate project management – in-view North American University Benin Republic Bachelor of Social Science, Sociology 14/2016 PROFESSIONAL EXPERIENCE

CUSTOMER CARE REPRESENTATIVE 2012-2014

GLOBAL COM - Lagos, Nigeria. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Remained calm and professional in stressful circumstances and effectively diffused tense situations. Demonstrated excellent communication skills in resolving product and customer complaints. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Educate customers on special pricing opportunities and company offerings. IPHYHOMECARE LAGOS NIGERIA 2016-2023

Personal support worker

Assist clients which personal hygiene, dressing, grooming and toileting Record information about patient care in the medical chart Provide quality care, follow the care plan as per the requirement of the care Maintain a clean and safe environment

Assist clients with daily living needs to maintain self-esteem and general wellness Prepare meals for clients so they can be healthy maintain their balanced diet, and improve their health Monitor client vital signs, and track their behavior to keep the supervisor well-informed Provide safe mobility support to help clients move around VOLUNTEER COMMUNITY SERVICE

Actively volunteering at Goodnews Fellowship Saint Peter and Paul, preparing and serving food to the members and needy. Helping the children to identify their potential development and guidance. Working with the management community and members of the church for future programs, noticeboards for information, and also projectors, instrumentals, and bulletins. REFERENCES available upon request.