MICHAEL S. MCKEE

ad3re6@r.postjobfree.com

503-***-****

MIKE-MCKEE-786717B3

OBJECTIVE

Sales and/or Merchandising position

100% CUSTOMER SATISFACTION

Customers followed me from the AT&T Wilsonville store to Bridgeport, Sherwood, Washington Square, and Beaverton stores.

Effective communication and strong organizational skills.

Ability to adapt to a fast-paced work environment.

EDUCATION

Oregon State University, Corvallis, OR

Bachelor of Science Communications

AT&T Harvard Retail Leadership Series Program

EXPERIENCE

FACILITIES AND FLEET COORDINATOR

9/2023-1/2024 Service Team of Professionals, Tualatin, OR

Maintained and managed warehouse organization, facility efficiency, and vehicle maintenance.

Collaborated with management, staff, vendors, and repair shops.

Oversaw, branded, and serviced 31 vehicles, including box trucks, vans, pickups, and cars.

Utilized CRM systems for managing customer and production needs, as well as accurately implementing job costing.

Oversaw and assisted with equipment handling, delivery, and maintenance tasks.

MERCHANDISE EXECUTION REPRESENTATIVE

6/2019-5/2023 Home Depot, Sherwood, OR

Executed price changes, product rotation, and special projects designed to improve how products are displayed to the customer.

Built displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material, signage, and brochures.

Built and maintained strong relationships with store associates and provided superior customer service for internal and external customers.

DELIVERY DRIVER

9/2016-6/2019 Postmates

Executed food and drink deliveries utilizing the Postmates delivery driver app.

RETAIL SALES REPRESENTATIVE

11/2013 - 8/2016 AT&T, Portland, OR

Welcomed customers and connected AT&T’s 4G LTE network advantages to their needs.

Small business expert on AT&T services Xora and Office at Hand exclusive to AT&T small business customers.

AT&T Digital Life expert on automated security protection services.

Direct TV Expert on AT&T entertainment services.

ASSISTANT RETAIL SALES MANAGER

9/2010-11/2013 AT&T, Wilsonville, OR

Exceeded customer experience and sales objectives goals for the Wilsonville store.

Maintained physical inventory counts and end-of-day paperwork.

Performed role plays with Sales Representatives regularly.

Observed and coached Sales Representatives.

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