Eddie Chan

646-***-****

ad3rd5@r.postjobfree.com

linkedin.com/in/edznyc

PROFILE

A project and operational management professional looking for fulfilling work. I have 20 years of multi-disciplinary management experience, spanning industries and positions, and company cultures (director at a global marketing agency, running my own business, projects and team manager, client/vendor relations, sales and marketing, business/product development), bringing well-rounded experience, knowledge, skills and qualities necessary to tackle complex business challenges requiring creative solutions.

EXPERIENCE

Senior Project Manager, PXP Studios/Publicis Groupe; New York, NY 2022-2023

\\ managed healthcare brand clients' photo retouching, print production, presentation design, HTML display and interactive media projects from brief to launch/delivery

\\ managed execution of integrated campaign and label launch projects with multiple print and digital tactics, working with production artists of different disciplines in remote locations, from project initiation to assets delivery for pharmaceutical industry clients

\\ ownership and daily delivery of cost estimates/actualization, resource scheduling, project timelines, administrative support to finance/billing, communication channels facilitating feedback/direction/learnings, status updates, execution, staging/reviews, and client delivery

Founder/Director, NICE COMPANY; Hong Kong, SAR 2013-2021

\\ founded the F&B concepts company and successfully launched N*ICE POPS, a premium foods brand, operating for 8 years in Hong Kong's competitive market

\\ business development from ideation, brand/product development, to market launch

\\ initiated/executed collaborations with international brands (Adidas, Facebook, LVMH brands, etc.); managed promotional/marketing campaigns and projects (on and offline) using Asana/Agile methodology

\\ daily operations and change response management of production, sales/marketing, procurement, logistics, payroll, vendor/partner relations (local businesses, chain supermarkets and QSRs)

\\ hired/trained/scheduled/managed staff for food production/logistics/sales/events

Interactive Studio Director, Wunderman; New York, NY 1999-2006

\\ managed execution of integrated global interactive/online campaign tactics including email marketing, web sites/sitelets/assets, on/offline distributed interactive media

\\ managed team of 10 front-end web developers and 2 QA technicians

\\ project management: development of scopes of work, stakeholder collaboration, project/resource planning, and budgeting, change response, iterating with Agile methodology

\\ contribute to creative/technical solutions (adopting/implementing technologies/platforms/vendor services for specific project challenges, contributing to UX planning and creative directions with considerations to timing, budget and technology constraints)

\\ planning/management of department P&L; managed day to day operations

\\ developed and standardized operating procedures and tools for department

Studio Manager/Production Specialist/Developer, WPP, New York, NY 1993-1999

\\ Shift management of freelance and full-time desktop publishers

\\ Print and web graphics/HTML production specialist, graphic design roles at WPP agencies including Grey Direct, Wunderman/Impiric/WCJ, Y&R Brands, and VML

EDUCATION

Pratt Institute, New York 1993

SKILLS

\\ P&L planning/management

\\ operations management

\\ training/onboarding

\\ SOP/workflow development/optimization/documentation

\\ SOW development/negotiations

\\ project plan development

\\ event/project scheduling

\\ cost estimates

\\ insights/status reporting

\\ Gantt and flow-charting

\\ Asana, Monday, MS Teams/SharePoint, MS Project, Wrike, Smartsheet

\\ Facebook Business Suite

\\ SEO/SEM

\\ Confluence, Jira

\\ Hubspot, Mailchimp

\\ A/B split testing

\\ Hootsuite

\\ Wordpress, Blogger, WIX and other CMS tools

\\ Adobe CS/CC (Photoshop, Illustrator, InDesign)

\\ HTML/CSS

\\ Xero, Intuit Quicken

\\ MS Office (Excel, Word, PowerPoint), Google Workspace, Filemaker Pro

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