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Customer Service Data Entry

Location:
California
Posted:
February 19, 2024

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Resume:

Oasis Davis

Very motivated, dedicated and genuine worker.

Sacramento, CA 95825

ad3rd0@r.postjobfree.com

+1-916-***-****

To obtain a position and apply my knowledge and skills in a fast paced office environment in the customer service department.

Authorized to work in the US for any employer

Work Experience

Product Line Manager

DeKrown Enterprises - Sacramento, CA

July 2020 to July 2023

• Record & document warehouse productivity.

• Training new hires to do various tasks.

• Assist boss in any clerical work; answer phones, filing, etc. Office Assistant

Language World Services, Inc. - Carmichael, CA

May 2019 to November 2021

• Data entry(Microsoft word/PowerPoint & Excel)

• Organized, labeled, and stored files(Numerical & alphabetical)

• Answered phone calls/ Recorded messages

• Scheduled appointments

Sales Consultant

Apex by Sunglass Hut - Sacramento, CA

June 2016 to January 2019

• 1689 Arden Way, Spc 1311, Sacramento, CA 95815 (Salam Cervantes 916-***-****) 6/22/2016 - Current

• Performed opening and closing duties

• Maintained register/cash-wrap

• Microsoft office, word, doc, PowerPoint, excel trained and applied.

• Obtained product knowledge on high performance sports sunglasses as well as high end fashion sunglasses and applied knowledge when selling to customers.

• The Sunglass hut experience allowed me to make a stronger and more emotional connection with customers through a daily individual sales plan.

• Developed stronger teamwork and people skills through the Sunglass hut philosophy " People work for people."

• Maintained cleanliness in the store routinely:

• Straighten and clean sunglasses on shelves.

• Dust shelves and mop floor.

Administrator/ Front office

Any Capital Recovery - Sacramento, CA

June 2015 to July 2017

• Answered and dispatched phone calls appropriately

• Filed, Sorted, organized, and maintained office records.

• Worked immensely with Microsoft word, PowerPoint, excel.

• Performed manager duties for 1 year.

Cordova Senior Recreational Center

Sacramento, CA

October 2012 to December 2014

Jenny Ta, 916-***-****)

● Served and waited on tables for senior citizens for luncheons, holiday meals, and other various events.

● Consistently provide friendly customer service to citizens.

● Promptly handled customer concerns and complaints. Education

Diploma

George Washington Carver School of Arts and Sciences - Sacramento, CA September 2011 to June 2015

School Conflict Resolution counseling

2015

None in Psychology

American River College - Sacramento, CA

Skills

• Filing

• Receptionist

• MS Office

• Office Administration

• Proofreading (3 years)

• Sales

• Cash handling

• Customer service

• Conflict management

• Typing

• Clerical experience

• Cash register

• English

• Phone etiquette

• Computer skills

• Retail sales

• Front desk

• Proofreading

• Microsoft Outlook

• Technical sales

• Presentation skills

• Negotiation

• Communication skills

• Organizational skills

Certifications and Licenses

Personnel Specialist Eligibility

August 2019 to August 2020

• Ranked #1

• List Score 95.00

Additional Information

SKILLS

● Quick and observant learner.

● Team Leader/ Team Player.

● Good communicator.

● Active listener.

● Organized and very professional.

● Manages time well.

● Great customer service.

● Multi-tasker, eager to work.

● Highly dependable and helpful.

OTHER QUALIFICATIONS

● Completed typing test with 40 words per net minute without errors or corrections.

● Obtained 2+ years in filing paperwork in our Highschool office.

● Acquired a Certificate of Recognition from Ken Cooley of the California Legislature for dedication and hours of service for the Neil Orchard Senior Activities Center

● Also acquired a certificate from U.S. Bank Financial Genius Scholars Program for completing EverFi banking money management.



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