COLLEEN VERZI

ad3rca@r.postjobfree.com 561-***-**** Jupiter, FL 33458

Summary

Take charge professional delivering executive support and team leadership to business operations. Dependable and detail oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration. Skills

Operations and Administrative Management

Human Resources

Finance and Accounting Oversight

Customer Service Management

Proficient in Quickbooks Online

Records Organization and Management

Purchasing and Planning

Business Forecasting

Strategic Planning and Execution

Proficient in Microsoft Excel, Word and Powerpoint Experience

Surface Chemists of Florida, Inc.

Jupiter, FL

Director of Operations

09/2005 12/2023

Treasurer on COOP

Board of Directors

05/2015 02/2023

Financial: Preparation of payroll and quarterly payroll taxes, bank reconciliations, cash flow budgeting, cash flow reporting, monthly sales reports, annual Form W2/1099 filing, filed monthly sales & use taxes. Worked directly with outside accountants on Employee Cooperative management and tax return review and filing.

Purchasing and Sales Management: Order processing and tracking, invoicing, accounts receivable, and accounts payable management. Provided excellent customer service, performed credit checks on new customers, customer consignment maintenance, logistics and scheduled shipments. Created and maintained costing spreadsheet for all products sold, product forecasting, vendor/customer set up. Inventory control at customer toll manufacturing sites, raw material pricing/procurement/logistics, production planning/scheduling, and order tracking.

Administrative: Managed all day to day administrative functions to keep office functioning smoothly. Including, but not limited to, HR management and recordkeeping, maintaining board of director minutes, NDA management, patent management, certificates of insurance, working with insurance broker to manage and negotiate the most cost effective and beneficial corporate insurance policies and employee benefits package, monthly activity reports and record retention for R&D Tax Credit Studies, ZOHO CRM administrator, Concur Expense administrator, building maintenance, and office supply maintenance.

The Home Depot Inc

Lake Park, FL

Cashier Part Time

08/2014 05/2015

Provided fast, friendly, and accurate customer service, assisting customers with locating merchandise and merchandise selection. Performed customer sales, returns, will call orders, monitored self check out stations. Maintained a safe and clean work environment. Lane Bryant

Palm Beach Gardens, FL

Sales Associate Part Time

06/2014 08/2014

Unpacking new apparel, censoring and hanging merchandise on sales floor, customer assistance, working cash register, taking online orders, and keeping a safe and neat work environment. C J Transportation Services, Inc.

Jupiter, FL

Executive Vice President

01/1996 08/2005

Oversaw the day to day operations of the business. With a customer base of over 5,000, had frequent contact via phone, email, or fax regarding daily orders. Responsible for contracting carriers

(database consisted of over 4,500 carriers under contract), scheduling pickups and deliveries, dispatching drivers, and tracking each shipment to its completion.

Responsible for keeping carrier records current, including contracts, insurance certificates, and HAZMAT certificates, verifying all was in compliance with the Laws and Regulations of the DOT.

Duties included overseeing accounts payable/accounts receivable, any incident/accident reports to ensure proper and efficient resolutions, communications and documentations with the customer, carrier, and insurance company.

Operations Manager (3/98 11/00) In charge of all accounting and dispatch operations. Responsibilities included office opening and closing, backing up the computer database daily (originally an old Wang main frame system), preparing rate quotes for customers, maintaining old and establishing new customer relations, authorizing vendor payments, general dispatching duties, and handling carrier claims. Responsible for interviewing, hiring, and firing of employees, training of new employees, and retraining of existing employees.

Accounting Clerk (1/96 3/98) Responsible for all aspects of billing, collections, deposits, and creating work orders. Conducted day to day contact with customers and vendors. Assisted with dispatching, updated all carrier insurance certificates, and prepared new customer contracts.

Education and Training

Connetquot High School Bohemia, NY

High School Diploma

06/1988

Palm Beach State College Palm Beach Gardens, FL

2014 2015

Suffolk County Community College Selden, NY

07/1988 12/1988

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