Customer Service Financial Services
Resume:
NJOROGE GEORGE NDUNGU
Professional Summary
Talented, self-motivated, enthusiastic financial/ accounting professional knowledgeable in; preparing financial reports, accounting and financial management standards as well as internal policies and procedures. I can prepare accurate and timely financial reports/statements, journal entries, general ledger operations, preparing monthly financial statements, reconciling and maintaining balance sheet accounts, payroll, cash flow, budgets, fixed assets, and monitor discrepancies. Highly qualified, tenacious, and well-accomplished Inventory assistant. Armed with broad- based background and skills in the areas of IT and Technical Support, Customer Service, Financial Services, Inventory management and Scheduling.
Work History
IEBC Juja by elections; Kiambaa by elections -Deputy Presiding Officer; 2021
• Conduct training on the polling, counting and tallying process for the clerks.
• Collect and ensure security of all election materials for the General election.
• Oversee efficient and effective management of the election before, during and after election.
• Ensure the good conduct of elections in the polling station or tallying center as assigned.
• Counting, tallying and announcement of provisional results in the polling station and sending the same through online transmission to the National and Constituency tallying centers.
• Ensure safe custody all entrusted documents during the 2017 General Elections, document hand over of all election materials and equipment to RO after the General Election
Voter educator; IEBC- Independent Electoral and Boundaries Commission; for 2021 elections
• Educate voters on importance of voting
• Mobilizing people to register for voting
ELECTORAL COMMISION OF KENYA
Polling and Counting Clerk DECEMBER 2002 -
IT Budget and Administration Assistant at TRIGYN TECHNOLOGIES Attached to UNITED NATION
SUPPORT OFFICE FOR SOMALIA (UNSOS) 7/2015 - 08/2020 Administrative support.
• Plan and coordinate logistics support for FTS managers.
• Coordinating with Non-UN passengers such as contractors, for **************@*****.***
P.O. BOX 57678 – 00200, NAIROBI
Skills
• Administration Skills:
Experienced in managing
administrative functions for
example handling emails and
telephone calls, organizing
meetings for the boss, ensuring
the smooth running of office
operations and ensuring that
office equipment is well
maintained or handled.
• Customer Relations: Expert in
customer relations having
successfully managed client
expectations by understanding
their needs, meeting them and
applying professionalism.
• Office Management: Acquired
skills in general office
administration duties for
example; interacting with clients,
ensuring the proper filing of
office documents.
• Relationship Management:
Capacity to build trust and
rapport with clients,
understanding their business and
their needs, and is available to
their clients at all times.
• Phone Etiquette: Well versed in
handling calls using the standard
telephone etiquette procedure
with an aim to understand the
callers request and fulfilling it.
• Communication skills: Excellent
communication skills with the
ability to relate with all the staff
working in the department and
taking time to listen to staff
Boss Man Logistics Ltd, April 2022 –Date –Account Assistant
• Overseeing and administering store operations
• Book keeping and inventory management
• Payroll preparations
travel schedules and MOP requests.
Prepare travel requests with FSS i.e. MOPs.
• Booking accommodations for traveling contractors.
• Prepare requisitions for equipment’s, parts and supplies using available IT tools.
• Coordinate various administrative tasks such as monitoring accounts and payment to vendors such as FedEx, CCK etc., individual contractors for services, physical space planning, coordinating administrative arrangements for seminars, Conferences and meetings.
• Updating section staff lists, organization charts and telephone directory.
• Prepare written communications such as faxes, letters, and Internal memos using available IT tools.
• Acting as a secretary of various ICT committees, prepare minutes.
• Supporting tracking of commercial ICT Services procured for the mission and their timely payments.
Administration of UNSOS/UNSOM Mail and Pouch
• Receiving, sorting and recording of incoming Letters/parcels from UNON mail and pouch unit.
• Timely distribution of all incoming letters in the respective pigeon holes within the organization.
• Focal point for the missions’ couriers’ shipments to and from the mission.
• Focal point for the missions Diplomatic Pouch to UNHQ, this includes receiving, distribution, and preparation of dispatching memo.
• Focal point for the Mogadishu weekly Pouch, this includes receiving, screening and dispatching light parcels within the laid guidelines to and from Mogadishu.
UNITED NATION SUPPORT OFFICE FOR AMISOM (UNSOA) 10/ 2014 - 07/ 2015
Inventory assistant
• Organize the storage of ICT assets and control its movement.
• Carries out research of items found in the mission that are not recorded in Galileo or not having been R&I.
• Issues items from the Expendable database and maintain files on all transactions.
• Under instruction from the Warehouse Manager prepares ICT assets for transfer to other missions and for delivery worldwide.
• Coordinates closely with ICT unit supervisors regarding current stock levels in the Expendable database.
• Assists in corrective maintenance of the Communications and EDP Galileo database.
• Verify the accuracy of the inventory records through cross- reference of administrative records. (E.g. Purchase orders, packing lists, R&I reports, Physical inspections etc.). UNITED NATION SUPPORT OFFICE FOR AMISOM (UNSOA)
02/2012 - 05/2014
Inventory Assistant.
Education
1987 – 1994)
• Physical verification of PPE Property, Plants and Equipment, inventories, and expendables.
• Comparative analysis between Galileo records provided by AMU and physical findings.
• Analysis and clean-up of pending transactions pertaining to expendables (TVO / TVI, write-offs requests, pending vouchers, etc.).
• Reports discrepancies for reconciliation after in-depth analysis of Galileo records (double entries, part numbers, available stocks in other Sectors)
• Updates physical verification data in Galileo IMS Under the instruction of Asset
INTERNATIONAL CENTRE FOR RESEARCH IN AGROFORESTRY
(ICRAF) 09/2010 - 12/2011
Assistant Storekeeper
• Asset Physical Verification i.e. incoming and outgoing.
• Stock taking
• Write-off obsolete assets
• Issuing assets to other department
Accountant 2008 - 07/ 2010
• Stocktaking and Inventory maintenance.
• General bookkeeping.
• Payroll maintenance.
MIDCITY CONNECTION 2006 - 2008
Accounts Clerk
TUMAINE TIMER AND HARDWARE
Accounts Clerk 2004 - 2006
JK NJENGA ASSOCIATES
Audit Assistant 2002 - 2004
REFERENCE
Vimlesh Mattoo,
P.O. BOX57678-00200Nairobi,
Head FTS UNSOS Nairobi,
******@**.***,
Nancy Njiru
P.O. BOX57678-00200Nairobi,
Assets Manager UNSOS,
*****@**.***
Charity Karari,
P.O. BOX57678-00200Nairobi,
Acquisition Officer UNSOS,
******@**.***,
Contact this candidate