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Project Manager Customer Service

Location:
Dallas, TX
Posted:
February 19, 2024

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Resume:

Suraia Abdelhak

Lubbock, Tx 317-***-**** ad3ray@r.postjobfree.com

Experience

Handmade by Huski Owner & Creator 2022-Present

• Creation and maintenance of online platform

• Scheduling of multiple events and creation of aesthetic displays for the events

• Work closely with customers to create custom designs (individuals and corporations)

• Drove business decisions and reduced operational costs

• Management of inventory, finances, and employees State of Indiana DWD UI Claims Investigator 2022-2023

• Managed, Processed, and adjudicated as many as 60 cases per week

• Developed efficient processes to maintain the workload

• Preparation of documentation and attendance for appeals when necessary

• Coordinated team building events including group outings and office gift exchanges Hudson Specialty Insurance Underwriting Assistant 2019-2021

• Utilized experience and knowledge from 2 years of Insurance sales and customer service

• Processed 20-50 policies daily

• Worked with pilot teams for preparation, launch, and maintenance of company softwares

• Managed the creation and transfer of thousands of broker accounts, including set-up and maintenance of their online accounts and passwords.

• Project manager and team mentor to newer team members

• Maintained compliance knowledge in all 50 states Education

University of Indianapolis Indianapolis, IN

Major: Music Technology and Recording Minor: Composition Avon High School Avon, IN

Major: Mathematics Minor: Computer Science

Skills & Abilities

• Management

• Problem solving

• Tech Savvy

• Leadership/Team Player



Contact this candidate