Suraia Abdelhak
Lubbock, Tx 317-***-**** ad3ray@r.postjobfree.com
Experience
Handmade by Huski Owner & Creator 2022-Present
• Creation and maintenance of online platform
• Scheduling of multiple events and creation of aesthetic displays for the events
• Work closely with customers to create custom designs (individuals and corporations)
• Drove business decisions and reduced operational costs
• Management of inventory, finances, and employees State of Indiana DWD UI Claims Investigator 2022-2023
• Managed, Processed, and adjudicated as many as 60 cases per week
• Developed efficient processes to maintain the workload
• Preparation of documentation and attendance for appeals when necessary
• Coordinated team building events including group outings and office gift exchanges Hudson Specialty Insurance Underwriting Assistant 2019-2021
• Utilized experience and knowledge from 2 years of Insurance sales and customer service
• Processed 20-50 policies daily
• Worked with pilot teams for preparation, launch, and maintenance of company softwares
• Managed the creation and transfer of thousands of broker accounts, including set-up and maintenance of their online accounts and passwords.
• Project manager and team mentor to newer team members
• Maintained compliance knowledge in all 50 states Education
University of Indianapolis Indianapolis, IN
Major: Music Technology and Recording Minor: Composition Avon High School Avon, IN
Major: Mathematics Minor: Computer Science
Skills & Abilities
• Management
• Problem solving
• Tech Savvy
• Leadership/Team Player