TERRISA MALONEY

Baytown, TX *****

832-***-**** - ad3r9l@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated administrative professional with experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

SKILLS

Patient Appointment Coordination

Office Reception

Medical Office Management

Data Entry Software

Patient Scheduling

Scheduling Tests and Procedures

Medical Report Preparation

Transcription

WORK HISTORY

06/2013 to 09/2019 Medical Administrative Secretary McGill University Health Center, MUHC – Montreal, Qc Human Resources Department

Supported office staff and operational requirements with administrative tasks. Organized paperwork such as charts and reports for office and patient needs. Maintained current and accurate medical records for patients. Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.

Used knowledge of medical terminology to transcribe patient information from written copy, electronic equipment, or verbal direction. Performed various administrative tasks by filing, copying and faxing documents. Placed supply orders monthly, managed inventory and restocked clerical spaces. Received and routed laboratory results to correct clinical staff members. Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

04/2014 to 04/2018 Medical Transcriptionist

McGill University Health Center, MUHC – Montreal, QC Corrected grammar, spelling and syntax mistakes in medical records. Accurately documented medical dictation to record patient care records. Worked cohesively with physicians and other clinical staff to complete transcriptions.

Scanned and filed medical records in alphabetical order to maintain organized and up-to-date filing system.

Transcribed 10-20 documents with complete confidentiality. 06/2010 to 05/2013 Medical Administrative Secretary McGill University Health Center, MUHC – Montreal, QC Gastro-eneterology Department

Kept information confidential and followed guidelines to maintain patient trust. Supported office staff and operational requirements with administrative tasks. Maintained current and accurate medical records for patients. Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.

Enhanced office productivity by handling high volume of callers per day. Received and routed laboratory results to correct clinical staff members. Performed various administrative tasks by filing, copying and faxing documents. Managed physicians calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.

05/2005 to 05/2009 Childcare Educator

C.P.E PETIT NUAGES – Montreal, QC

Maintained safety and cleanliness by sterilizing toys and surfaces. Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments. Communicated with children's guardians about daily activities, behaviors and related issues.

Consulted with parents to build and maintain positive support networks and support continuing education strategies.

Provided individualized instruction and support to meet personal needs of each child.

EDUCATION

2010 Attestation in Medical Secretarial Studies: Medical Secretarial PACC - Montreal, QC

08/2009 Attestation in Secretarial Studies: Secretarial Studies And Office Administration PACC - Montreal, QC

08/2002 DEC: Early Childhood Education

Vanier College - Montreal, QC

LANGUAGES

French

Native or Bilingual

CERTIFICATIONS

Prasat Software

Logibec & Medi visit